I'm interested in learning how sales teams manage their daily calling operations.

For people working in sales, telecalling, or lead generation:

• How do you organize and assign leads?
• How do you track follow-ups and missed calls?
• Do you use a CRM, spreadsheets, or a separate dialer?
• What's the biggest problem with your current process?

I'm especially interested in hearing from small and growing sales teams. What works well for you, and what would you improve?