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CRM for Salon

Looking for a CRM solution for a salon business.

I was able to narrow down what I find to be must-haves:

1. Client Self-Check-In
2. Integrated Intake Form
3. Appointments
4. Advanced Esthetic Documentation: Visit-specific records for consultation, treatment notes, protocols, contraindications, homecare recommendations, signed consents, and before/after photo storage.
6. Packages & Memberships: Automated tracking, recurring billing.
7. POS: I am open to change provider, but ideally a Clover integration would be best.
8. Retail & Inventory
9. Staff & Customer Analytics Reporting
10. Automated Client Retention: Automated messages for reminders, follow-ups, review requests, lapsed-client win-backs, and birthday offers.
11. Scalability & Med-Spa Readiness: Multi-location support and HIPAA-compliant features (BAAs, charting, role-based permissions).

It has been a challenge to find the right platforms and I would like to avoid going thru 10 different demos.

submitted by /u/skele_43
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