I have been working in the BDC department for a year, this is my very first dealer/BDC job. I have a coworker who has been here for around 3 months now and i noticed that she has been messing with the vinsolution CRM. one of the things being her messing with the advanced settings putting her name on all of the sticky round robin, giving her a BIG advantage on our leads even when she is not there. I just want to see if there is anything else I should be on the look out for or any advice. she did mention her previous manager was teaching her some advantages on the web, but now i’m starting to think there is more to it