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the private google sheet is still the real CRM at most small companies

i keep seeing the same pattern. the company has a CRM. the company also has a google sheet that everyone actually uses.

not because people are bad at using tools but because the sheet does three things really well: it’s fast, it’s flexible, and it doesn’t require a login.

the problem is that it doesn’t remind you to follow up. it doesn’t surface who you haven’t spoken to in two weeks. it doesn’t give you a reason to open it every morning.

so deals slip. not dramatically. just quietly.

curious whether others have actually solved this or whether the google sheet is still winning in your company too. and if you moved away from it, what actually made the difference?

submitted by /u/ForeignBunch1017
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Software Engineer newly HubSpot Certified coming from Zoho & GoHighLevel and looking for hands-on experience

Hey r/hubspot,

​I'm a software engineer looking to dive head-first into the HubSpot ecosystem. I recently got my HubSpot certifications, but I know that certificates only mean so much without actual hands-on experience. I'm looking for freelance, contract, or entry-level roles where I can get some real reps in.

​For a little context, my background is heavy on the systems admin and automation side. I’ve spent the last couple of years working deep in Zoho CRM (and Zoho One) as well as GoHighLevel. Because of that, I'm already super comfortable with CRM architecture, data pipelines, and automation logic—I just need to translate those skills over to HubSpot.

​To give you an idea of the technical stuff I’ve been building, here are a few recent projects and areas of focus:

​GoHighLevel & Zoho Deployments: I handled an enterprise-level deployment of Zoho One, migrating data from GoHighLevel over to Zoho and translating the automation workflows. On the GHL side, I’ve built automated customer retention and re-sign campaigns, setting up custom call dispositions that automatically trigger downstream workflows to route calls and speed up lead processing by 90%.

​AI Voice & VoIP Integrations: I love messing with telephony. I’ve built a secure, custom VoIP network using Asterisk and FreePBX on a Debian 12 Google Cloud VPS. One of my favorite setups was connecting a local Grandstream PBX system to a Vapi AI receptionist for 24/7 automated call answering, routing contact logs straight into the CRM.

​Custom APIs & Webhooks: I developed a custom Node.js - Express API on Google Cloud to fully automate order fulfillment. I also have experience working with Twilio and the WhatsApp Business API to build out automated messaging pipelines.

​Cross-Platform Data Pipelines: I used n8n workflows and custom Google Apps Script to extract data from PerfexCRM straight into a Google Looker Studio KPI dashboard. I also built a secure API integration to sync expense data in real-time between Zoho Expense and ERPNext CRM.

​Backend Scripting & Servers: I wrote custom backend logic using Zoho Deluge script to calculate contractor revenue and salaries. I’ve also programmed Bash/PHP scripts on Linux CentOS 7 to scan, detect, and automatically purge malicious code from compromised servers.

​Industry Experience:

I’ve built these types of systems across a bunch of different verticals, so I understand the specific business logic for industries like Solar/Renewable Energy, Home Services, Logistics, E-commerce, and the Peptides industry.

​Basically, I love the backend, data plumbing, and API architecture side of things. Since I'm newer to HubSpot specifically, does anyone have advice on the best places to look for agencies or partners who might need a technical guy for custom integrations or Operations Hub work?

​I'd really appreciate any tips or pointers!

submitted by /u/donmatalon876
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Hubspot will sell your contacts base

Hubspot wants to monetize 'enrichment' feature by selling data you have collected to other companies. A massive red flag for me. I know enrichment tools get their base from somewhere, but the audacity... It is a no go for me, and we are moving elsewhere. Your thoughts?

"As we continue to improve our product and services, we’re making updates to our enrichment features and the choices you can make about your data. You are receiving this email because you have used HubSpot’s enrichment features.

On August 4, 2026, HubSpot is expanding its data discovery and intelligence features to bring more robust and reliable data to our customers. To power these tools, enrichment data such as business contact details, employer information, and email deliverability signals, may be shared with other customers."

submitted by /u/Admirable_Comedian_2
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Best instantly alternative before my agency's sender rep completely tanks? Need something that handles Linkedln too

Running about 50k emails per week across client accounts. Instantly's warmup is fine but I'm hitting API limits trying to build custom reports, amd their A/B testing is basically useless support takes days to respond.

Tried Smartlead for the subsequences and webhooks. UI felt clunky and deliverability dropped even with proper warmup. Not sure if it's the tool or my setup.

Also juggling Apollo for data(bounce rates is killing me) and separate Linkedln tool. Too many moving parts.

Someone mentioned warmySender for the peer-to-peer warmup and built-in verification. $15/mo with Linkedln seats as add-ons. Haven't pulled the trigger yet.

What's your stack look like at this volume? Especially if you're managing multiple clientvdomains and need Linkedln running alongside email.

submitted by /u/Munenematters
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