One morning in May, Juan Palma, a graphic designer in the Chilean capital of Santiago, asked ChatGPT for instructions on how to get from his home to a nearby subway...

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As TikTok looks to change course to comply with U.S. laws, a similar experiment in its second-largest market is unraveling. Last year, TikTok’s parent company, ByteDance, acquired a majority stake...

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Once a rising star among China’s electric vehicle startups, Neta Auto is facing backlash in its largest overseas market as its parent company enters bankruptcy restructuring — fueling concerns that...

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Jul 10, 23:13 UTC
Resolved - Our Engineering team has fully resolved the issue with new Kubernetes cluster GPU creations. Users with new clusters should be able to create GPU nodes without issue.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Jul 10, 21:19 UTC
Identified - Our Engineering team has identified an issue impacting creations of GPU nodes on new Kubernetes clusters. New clusters on the latest version will not be able to launch a new GPU node. Existing workloads are not impacted.

Our team is working on deploying a fix for this issue, We will post an update once we have more information.

Mahbubur Rahman is used to the rhythms and interruptions of running a telemedicine center on the northern fringe of the Sunderbans, the world’s largest mangrove forest.  At the government-funded hospital...

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Jul 8, 17:01 UTC
Resolved - Our Engineering team has resolved the issue affecting all control plane operations (Create, Read, Update, Delete) for non-MongoDB Managed Database clusters. All services and App Platform deployments with Managed Databases should now be operating normally.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Jul 8, 16:01 UTC
Monitoring - Our Engineering team has deployed a fix to address the issue affecting all control plane operations (Create, Read, Update, Delete) for non-MongoDB Managed Database clusters. Users should now be able to perform standard database operations successfully. App Platform deployments with Managed Databases should also be succeeding now.

We are now monitoring the situation in order to ensure stability and will post an update once the issue is resolved completely.

Jul 8, 14:57 UTC
Investigating - Our Engineering team is investigating an issue that is impacting all control plane operations (Create, Read, Update, Delete) for all non-Mongo Managed Database clusters. During this time, users may encounter long running queries when attempting those operations, including provisioning new clusters, listing clusters, etc.

In addition, App Platform deploys with Managed Databases are also affected, which may result in delayed or failed deployments for some applications.

We will provide updates as more information becomes available.

Darlington Vivito told his parents goodbye on a chilly, drizzly evening in March 2023. He put on warm clothes, preparing for the night ahead. The 22-year-old left the family’s small...

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Meta’s fintech ambitions have failed to take off in India — the company’s largest market, with over 500 million WhatsApp users. When WhatsApp first began testing payments in India back...

© Rest of World

Jul 10, 00:00 UTC
Completed - The scheduled maintenance has been completed.

Jul 9, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 6, 23:35 UTC
Update - We will be undergoing scheduled maintenance during this time.

Jul 6, 23:32 UTC
Scheduled - We are reaching out again to inform you that the Network maintenance in NYC1 region which was previously scheduled to be complete on 2025-06-18 22:00 UTC has been rescheduled to the following window:

Start: 2025-07-09 22:00 UTC
End: 2025-07-10 00:00 UTC

We apologize for any inconvenience this short notice causes and thank you for your understanding. You may find the initial maintenance notice along with a description of any expected impact related to this work included at the bottom of this message.

If you have questions or concerns about this maintenance, please reach out to us by opening up a ticket on your account.

---BEGIN INITIAL MAINTENANCE NOTICE—

Start: 2025-06-18 22:00 UTC
End: 2025-06-19 00:00 UTC

Hello,

During the above window, our Networking team will be making changes to the core networking infrastructure to improve performance and scalability in the NYC1 region.

Expected impact:

During the maintenance window, users may experience delays or failures with event processing for a brief duration on Droplets and Droplet-based services, including Droplets, Managed Kubernetes, Load Balancers, Container Registry, and App Platform. Additionally, regular requests via the Public API, as well as viewing and submitting requests through the Cloud Control Panel, may time out or fail for up to 5 minutes. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions related to this issue, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

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Jul 2, 18:40 UTC
Resolved - Our Engineering team has resolved the issue affecting all control plane operations (Create, Read, Update, Delete) for non-MongoDB Managed Database clusters. All services and App Platform deployments with Managed Databases should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Jul 2, 17:43 UTC
Monitoring - Our Engineering team has deployed a fix to address the issue affecting all control plane operations (Create, Read, Update, Delete) for non-MongoDB Managed Database clusters. Users should now be able to perform standard database operations successfully. App Platform deployments with Managed Databases should also be succeeding now.

We are now monitoring the situation in order to ensure stability and will post an update once the issue is resolved completely.

Jul 2, 16:59 UTC
Investigating - Our Engineering team is investigating an issue that is impacting all control plane operations (Create, Read, Update, Delete) for all non-Mongo Managed Database clusters. During this time, users may encounter 401/403 errors when attempting those operations, including provisioning new clusters, listing clusters, etc.

In addition, App Platform deploys with Managed Databases are also affected, which may result in delayed or failed deployments for some applications.

We will provide updates as more information becomes available.

Jul 2, 20:15 UTC
Resolved - This incident has been resolved.

Jul 2, 19:50 UTC
Monitoring - All previously reported issues have now been resolved.

Resolved Issues:

- Indexing jobs are now operational and starting as expected.
- Indexing job statuses are updating normally.
- Evaluation runs on new teams are fully operational.
- Knowledge base creation is functioning correctly.
- Linking functions to agents is now operational.

We appreciate your patience while our team worked to resolve these issues. We will continue to monitor the fixes to ensure everything remains stable.

Jul 2, 19:19 UTC
Update - Our Engineering team continues to work on a fix for this issue. We will share further updates as soon as they become available. Thank you for your continued patience.

Jul 2, 17:39 UTC
Identified - Our Engineering team has identified several issues impacting indexing jobs and knowledge base creation.

At this time, users may experience the following:

- Indexing jobs are currently failing to start. As a result, most teams will be unable to initiate new jobs.
- For teams where jobs do start, they may remain stuck in a "queued" status.
- Knowledge base creation is still failing and may result in an error.

We apologize for the disruption and will provide further updates as we learn more.

Jul 2, 16:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Jul 2, 15:08 UTC
Identified - The issue has been identified and a fix is being implemented.

Jul 2, 14:24 UTC
Investigating - Our Engineering team is investigating an issue with creating agents using an attached knowledge base.

At this time, users may experience errors when attempting to create a new agent and specify a knowledge base during the creation process.

We apologize for the inconvenience and will share an update once we have more information.