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Oct 3, 14:54 UTC
Completed - The scheduled maintenance has been completed.

Oct 3, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 1, 03:57 UTC
Scheduled - Start: 2024-10-03 12:30 UTC
End: 2024-10-03 15:30 UTC

During the above window, our Networking team will be making changes to core networking infrastructure to improve performance and scalability in the BLR1 region. This is a rescheduled maintenance event previously scheduled for 2024-09-24.

Expected Impact:

These upgrades are designed and tested to be seamless and we do not expect any impact on customer traffic due to this maintenance. Should an unexpected issue arise, a possible outcome would be a temporary loss of connectivity for impacted Droplets. Any impact would also extend to Droplet-dependent services in the BLR1 region such as Managed Databases, Load Balancers, App Platform, and Managed Kubernetes. We will endeavor to keep any such impact to a minimum.

If you have any questions or concerns regarding this maintenance, please reach out to us by opening up a ticket on your account via https://cloudsupport.digitalocean.com/s/createticket/.

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Oct 1, 12:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 1, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 28, 08:19 UTC
Scheduled - The Network maintenance in SFO3 region which was previously scheduled to start on 2024-09-25 at 08:00 UTC has been rescheduled to the following window:

Start: 2024-10-01 08:00 UTC
End: 2024-10-01 12:00 UTC

During the above window, our Networking team will be performing maintenance on core switches in our SFO3 datacenter as part of network upgrades.

Expected Impact:

These upgrades are designed and tested to be seamless, and we do not expect any impact to customer traffic due to this maintenance. Should an unexpected issue arise, a possible outcome would be temporary loss of connectivity for impacted Droplets. We will endeavor to keep any such impact to a minimum.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Thank you,
Team DigitalOcean

Sep 28, 11:09 UTC
Resolved - From 07:45 to 08:55 UTC, users may have experienced networking connectivity issues in our NYC region.

Our Engineering team has confirmed the full resolution of the issue. Users should be able to access all resources as normal.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Sep 28, 10:25 UTC
Monitoring - Our Engineering team made changes to remediate the networking issue due to our upstream provider. Users should not be seeing any issues with networking in NYC region.

We are currently monitoring the situation and will post an update as soon as the issue is fully resolved.

Sep 28, 08:43 UTC
Identified - Our Engineering team has identified the cause of the issue impacting networking connectivity in NYC to be with our upstream provider. Our team is actively working on remediation steps. We will post an update as soon as we have more information.

Sep 28, 08:29 UTC
Investigating - As of 09:45 UTC, our Engineering team is currently investigating an issue impacting networking in NYC region. Users may experience network connectivity loss to Droplets and Droplet-based services, like Managed Kubernetes and Database Clusters.

We apologize for the inconvenience and will share an update once we have more information.

Sep 27, 18:16 UTC
Resolved - As of 17:05 UTC, our Engineering team has resolved the issue affecting new account sign-ups. Users should no longer experience errors and are now able to complete the sign-up process successfully.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Sep 27, 17:23 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue affecting new account sign-ups. Users should no longer encounter errors and can now successfully sign up again.

Our Engineering team is continuing to monitor the situation, and we will provide an update as soon as the issue is fully resolved.

Sep 27, 16:41 UTC
Investigating - Our Engineering team is currently investigating an issue affecting registering for a new account at cloud.digitalocean.com. Since 00:00 UTC, some users may encounter errors and be unable to complete the registration process.

We apologize for any inconvenience this may cause and will provide an update as soon as we have more information.