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DNS Resolution in Multiple Regions

Jun 3, 15:29 UTC
Resolved - Our engineering team has resolved the issues with increased latency in the time for updating DNS records. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Jun 3, 12:27 UTC
Monitoring - Our engineering team has identified the cause and implemented a fix to resolve the issue with increased latency in the time for updating DNS records and is monitoring the situation. We will post an update as soon as the issue is fully resolved.

Jun 3, 11:30 UTC
Investigating - Our Engineering team is investigating an issue with intermittent failures and increased latency in DNS resolution across multiple regions.

During this time, users may experience issues with DNS resolution, or see errors returned when querying DNS records which are hosted on the DigitalOcean nameservers. Users may also experience DNS resolution issues while reaching out to their Managed Kubernetes Clusters.

We apologize for the inconvenience and will share an update once we have more information.

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Event processing in TOR1

May 30, 22:07 UTC
Resolved - Our Engineering team has confirmed that this incident has been fully resolved.

Thank you for your patience. If you continue to experience any problems, please open a ticket with our support team for further review.

May 30, 20:51 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with event processing on the two nodes in TOR1. At this time, users should no longer face issues with powering on, powering off, and power cycling Droplets.

We are monitoring the situation closely and will post an update as soon as we confirm the issue is fully resolved.

May 30, 20:16 UTC
Identified - After further investigation, our Engineering team has determined the scope of this issue to be limited to two physical nodes in our TOR1 datacenter. Power event errors seen in NYC3 are not related to this incident and are a result of a single hypervisor issue, which is being remediated separately.

The root cause for event issues in TOR1 has been identified and a fix is underway. We will update the title of this incident shortly to accurately reflect the scope and will post an update as soon as the fix has rolled out or there is additional information to share.

May 30, 19:42 UTC
Investigating - Our Engineering team is investigating an uptick in reports of issues with Power on, Power off, and Power cycle events in our TOR1 and NYC3 regions. During this period, customers might experience errors and/or delays in powering on, powering off, or rebooting Droplets.

We will post an update as soon as additional information is available.

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Kubernetes and App Platform Pages in the Cloud Control Panel for New Users

May 29, 11:47 UTC
Resolved - Our Engineering team has confirmed that the issue with accessing Kubernetes and App Platform for new users has been completely resolved. New users should now be able to access all aspects in the Cloud Control Panel.

If you continue to experience problems, please open a ticket with our support team.

Thank you for your patience and we apologize for any inconvenience.

May 29, 10:47 UTC
Monitoring - Our Engineering team has identified the root cause and deployed a fix for the issue impacting access to Kubernetes and App platform pages for new users. New users should now be able to access Kubernetes and App platform in our Cloud Control Panel successfully.

We will continue to monitor this at our end and will share an update once the problem is resolved completely.

May 29, 07:19 UTC
Investigating - Our Engineering team is investigating an issue where newly signed up users are unable to access Kubernetes and App platform pages in our Cloud Control Panel. Beginning at 07:00 UTC on May 29th, new users may see "Oops, you do not have access to view this resource or page" in our Cloud Control Panel.

We apologize for the inconvenience and will share an update once we have more information.

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Uptime Check Creates on the Cloud Panel

May 24, 00:41 UTC
Resolved - Our engineering team has resolved the issue issue with creating new Uptime checks in the Monitoring section of the Cloud Control Panel.

Thank you for your patience. If you continue to experience any problems, please open a support ticket from within your account.

May 24, 00:07 UTC
Monitoring - Our Engineering team has implemented a fix regarding the issue with creating new Uptime checks in the Monitoring section of the Cloud Control Panel. We are monitoring the situation to ensure there is no recurrence.

We will post another update once we confirm the issue is fully resolved.

May 23, 23:26 UTC
Investigating - Our Engineering team is investigating an issue with creating new Uptime checks in the Monitoring section of the Cloud Control Panel. From 15:00 UTC on the 21st, customers may experience errors while creating new Uptime checks on the Monitoring page.

We apologize for the inconvenience and will share an update once we have more information.

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FreshRSS 1.24.0

A few highlights ✨:

  • New shareable user query mechanism to share lists of articles by HTML, RSS, OPML
    • Deprecates RSS sharing with master token
  • New CLI for database backup & restore
  • New JSON scraping mode to consume JSON data and JSON Feeds
  • New support for HTTP POST
  • New option to automatically add labels to incoming articles
  • New button to download a feed configuration as OPML
  • Many bug fixes

This release has been made by several contributors: @aledeg, @Alkarex, @andris155, @CilgaIscan, @cn-tools, @den13501, @eta-orionis, @Frenzie, @FromTheMoon85, @gmgall, @hkcomori, @jakopo87, @laxmanpradhan, @loviuz, @math-GH, @MayMeow, @OctopusET, @PedroPMS, @roughnecks, @soniyaprasad77, @th0mcat, @thomasrenes, @tiborepcek, @wolfpld, @yzqzss, @zukizukizuki
and several newcomers @eta-orionis, @gmgall, @hkcomori, @jakopo87, @jgtorcal, @krm-shrftdnv, @laxmanpradhan, @loviuz, @PedroPMS, @roughnecks, @soniyaprasad77, @th0mcat, @zukizukizuki

Full changelog:

  • Features
    • New shareable user query mechanism to share list of articles by HTML, RSS, OPML #6052
      • Deprecates RSS sharing with master token
    • New JSON scraping mode to consume JSON data #5662, #6317,
      #6369, #6476
    • New support for JSON Feeds #5662
    • New support for HTTP POST #5662
    • New options to automatically add labels to incoming articles #5954
    • New button to download a feed configuration as OPML #6312
    • Web scraping support more encodings such as EUC-JP #6112
    • Web scraping support password-protected queries (refactor some cURL options and use CURLOPT_USERPWD) #6177
    • Web scraping HTTP GET allow UTF-8 even when charset is far from top #6271
    • Allow manual refresh of disabled feeds #6408
    • Allow multiple authors on enclosures #6272
    • New system option in data/config.php for number of feeds to refresh in parallel from UI #6124
  • CLI
  • API
    • New compatible app Read You #4633, #6050
    • Reduce API memory consumption #6137
    • Allow negative feed IDs for future special cases #6010
    • Only return OK for requests without query parameters #6238
  • Bug fixing
    • Better account for some edge cases for cron and automatic labels during feed refresh #6117
    • Better support for thumbnails in RSS feeds #5972
    • Auto-update PostgreSQL or MariaDB / MySQL databases for column details changes since FreshRSS 1.21.0 #6279
      • For SQLite, DB update require running ./cli/db-backup.php ; ./cli/db-restore.php --force-overwrite
    • Fix SQLite import of exports produced before FreshRSS 1.20.0 #6450
    • Fix SQLite release handle to fix deleting users on Microsoft Windows #6285
    • Fix to allow admins to create user even when there are Terms Of Service #6269
    • Fix updating the uncategorized category deletes the title #6073
    • Fix disable master authentication token #6185
    • Fix CSS selector preview #6423
    • Fix CSS selector encoding #6426
    • Fix export of CSS selector in OPML of individual feeds #6435
    • Fix OPML import of CURLOPT_PROXYTYPE #6439
    • Fix favicon with protocol-relative URLs have duplicate slashes #6068
    • Fix feed TTL+muted logic #6115
    • Fix apply mark as read to updated articles too #6334
    • Fix ZIP export on systems with custom temp folder #6392
    • Fix number of posts per page during paging #6268
    • Fix clipboard sharing UI #6301
    • Fix shortcut for clipboard sharing #6277
    • Fix user-query filter display #6421
  • SimplePie
  • Security
    • Replace iframe allow attribute #6274
  • Deployment
    • Disable unused PHP modules in our Debian-based Docker image #5994
  • UI
  • i18n
  • Extensions
    • Sanitize parsing list of extensions names and version number #6016,
      #6155, Extensions#214, #6186
    • Apply filter actions such as mark as read after the entry_before_insert hook for extensions #6091
    • New developer command to test all third-party extensions Extensions#228, #6273
      • composer run-script phpstan-third-party
    • New function Minz_Extension::amendCsp() for extensions to modify HTTP headers for Content Security Policy #6246
    • New property FreshRSS_Entry::isUpdated() for extensions to know whether an entry is new or updated #6334
  • Compatibility
    • Fix PHP 7.4 compatibility for automated tests #6038, #6039
    • Fix PHP 8.2+ compatibility for e-mails #6130
    • Use PHP 8.3+ #[\Override] #6273
  • Misc.

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NYC3 Network Maintenance

May 29, 14:00 UTC
Completed - The scheduled maintenance has been completed.

May 29, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 22, 17:13 UTC
Scheduled - Start: 2024-05-29 10:00 UTC
End: 2024-05-29 14:00 UTC

During the above window, we will be performing maintenance on core switches in our NYC3 datacenter as part of network upgrades.

Expected Impact:

Inbound and outbound traffic for Droplet-based services in NYC3 may experience a few brief interruptions as traffic is isolated from core switches being upgraded. This impact would be for a duration of 5 to 10 seconds and could occur a few times within the maintenance window. Our team will make every effort to seamlessly drain traffic in order to limit customer impact.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

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Deployment of Serverless Functions on App platform

May 21, 09:47 UTC
Resolved - As of 09:05 UTC, our Engineering team has confirmed the full resolution of this issue. All users should be able to deploy Serverless Functions from the App UI without any issues.

If you continue to experience problems, please open a ticket with our support team. Thank you for being so patient and we apologize for any inconvenience.

May 21, 09:18 UTC
Update - We are still monitoring the issue impacting Serverless Functions. From the App UI, Serverless Functions should be deployable by all users.

Apologies for the inconvenience caused. We will post an update as soon as the issue is fully resolved.

May 21, 09:12 UTC
Monitoring - Our Engineering team has deployed a fix to resolve an issue with Serverless Functions. All users should be able to deploy Serverless Functions from the App UI.

We are monitoring the situation closely and will share an update once the issue is resolved completely.

May 21, 08:26 UTC
Investigating - As of 06:38 UTC, our Engineering team is investigating an issue with Serverless Functions.

Users may see errors when attempting to deploy Serverless Functions from the App UI.

We apologize for the inconvenience and will share an update once we have more information.

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EU region Network Maintenance 2024-05-24

May 24, 02:00 UTC
Completed - The scheduled maintenance has been completed.

May 24, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 16, 13:53 UTC
Scheduled - Start: 2024-05-24 00:00 UTC
End: 2024-05-24 02:00 UTC

During the above window, our Networking team will be making changes to core networking infrastructure, to improve performance and scalability in the EU region.

Expected Impact:

Our team will be closely monitoring and we do not expect any disruption to customer workloads

If an unexpected issue arises, affected Droplets and Droplet-based services in AMS, LON, and FRA regions could experience increased latency or a disruption in public network traffic for a short period of time. If an unexpected issue does occur, our team is prepared to rollback to a safe state to quickly restore public networking. We expect that traffic would be impacted for a period of 5-10 minutes at most in that case.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

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Rescheduled: NYC2 Network Maintenance 2024-05-23

May 24, 02:00 UTC
Completed - The scheduled maintenance has been completed.

May 23, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 16, 13:31 UTC
Scheduled - Start: 2024-05-23 22:00 UTC
End: 2024-05-24 02:00 UTC

During the above window, our Networking team will be making changes to core networking infrastructure, to improve performance and scalability in the NYC2 region. This is a rescheduled maintenance event previously scheduled for 2024-05-14.

Expected impact:

These upgrades are designed and tested to be seamless and we do not expect any impact to customer traffic due to this maintenance. If an unexpected issue arises, affected Droplets and Droplet-based services may experience increased latency or a brief disruption in network traffic. We will endeavor to keep any such impact to a minimum.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

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Provisioning of Multiple Products

May 13, 20:49 UTC
Resolved - Our Engineering team has identified and resolved an issue that impacted the provisioning of multiple products from 17:51 UTC until 18:59 UTC. During this time, users might have experienced delays or errors while provisioning their MongoDB Managed Database clusters, Container Registries and also while creating Spaces Keys.

Swift action was taken by our Engineering team that restored services and now every thing is operating normally.

We apologize for any inconvenience this may have caused. If you have any questions or continue to experience issues, please reach out via a Support ticket on your account.

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