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NYC3 Network Maintenance

May 29, 14:00 UTC
Completed - The scheduled maintenance has been completed.

May 29, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 22, 17:13 UTC
Scheduled - Start: 2024-05-29 10:00 UTC
End: 2024-05-29 14:00 UTC

During the above window, we will be performing maintenance on core switches in our NYC3 datacenter as part of network upgrades.

Expected Impact:

Inbound and outbound traffic for Droplet-based services in NYC3 may experience a few brief interruptions as traffic is isolated from core switches being upgraded. This impact would be for a duration of 5 to 10 seconds and could occur a few times within the maintenance window. Our team will make every effort to seamlessly drain traffic in order to limit customer impact.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

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Deployment of Serverless Functions on App platform

May 21, 09:47 UTC
Resolved - As of 09:05 UTC, our Engineering team has confirmed the full resolution of this issue. All users should be able to deploy Serverless Functions from the App UI without any issues.

If you continue to experience problems, please open a ticket with our support team. Thank you for being so patient and we apologize for any inconvenience.

May 21, 09:18 UTC
Update - We are still monitoring the issue impacting Serverless Functions. From the App UI, Serverless Functions should be deployable by all users.

Apologies for the inconvenience caused. We will post an update as soon as the issue is fully resolved.

May 21, 09:12 UTC
Monitoring - Our Engineering team has deployed a fix to resolve an issue with Serverless Functions. All users should be able to deploy Serverless Functions from the App UI.

We are monitoring the situation closely and will share an update once the issue is resolved completely.

May 21, 08:26 UTC
Investigating - As of 06:38 UTC, our Engineering team is investigating an issue with Serverless Functions.

Users may see errors when attempting to deploy Serverless Functions from the App UI.

We apologize for the inconvenience and will share an update once we have more information.

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EU region Network Maintenance 2024-05-24

May 24, 02:00 UTC
Completed - The scheduled maintenance has been completed.

May 24, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 16, 13:53 UTC
Scheduled - Start: 2024-05-24 00:00 UTC
End: 2024-05-24 02:00 UTC

During the above window, our Networking team will be making changes to core networking infrastructure, to improve performance and scalability in the EU region.

Expected Impact:

Our team will be closely monitoring and we do not expect any disruption to customer workloads

If an unexpected issue arises, affected Droplets and Droplet-based services in AMS, LON, and FRA regions could experience increased latency or a disruption in public network traffic for a short period of time. If an unexpected issue does occur, our team is prepared to rollback to a safe state to quickly restore public networking. We expect that traffic would be impacted for a period of 5-10 minutes at most in that case.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

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Rescheduled: NYC2 Network Maintenance 2024-05-23

May 24, 02:00 UTC
Completed - The scheduled maintenance has been completed.

May 23, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 16, 13:31 UTC
Scheduled - Start: 2024-05-23 22:00 UTC
End: 2024-05-24 02:00 UTC

During the above window, our Networking team will be making changes to core networking infrastructure, to improve performance and scalability in the NYC2 region. This is a rescheduled maintenance event previously scheduled for 2024-05-14.

Expected impact:

These upgrades are designed and tested to be seamless and we do not expect any impact to customer traffic due to this maintenance. If an unexpected issue arises, affected Droplets and Droplet-based services may experience increased latency or a brief disruption in network traffic. We will endeavor to keep any such impact to a minimum.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

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Provisioning of Multiple Products

May 13, 20:49 UTC
Resolved - Our Engineering team has identified and resolved an issue that impacted the provisioning of multiple products from 17:51 UTC until 18:59 UTC. During this time, users might have experienced delays or errors while provisioning their MongoDB Managed Database clusters, Container Registries and also while creating Spaces Keys.

Swift action was taken by our Engineering team that restored services and now every thing is operating normally.

We apologize for any inconvenience this may have caused. If you have any questions or continue to experience issues, please reach out via a Support ticket on your account.

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Hígado: un gran órgano, una gran responsabilidad

Los problemas que puede enfrentar el hígado son varios y las causas igual de diversas. Conversando con el Dr. Pablo Moreno Franco, durante el congreso de la Asociación Panameña de Medicina Crítica y Terapia Intensiva, pudimos conocer sus puntos de vista con respecto a este, el órgano interno más grande del cuerpo humano.

Para el especialista que trabaja para Mayo Clinic, si bien, la hepatitis y otras enfermedades virales, son las más relacionadas por las personas con el hígado, bajo su experiencia este es un mal que ataca más a países asiáticos, mientras que en occidente se lo atribuye al consumo indiscriminado de medicamentos.

“En occidente, las causas más comunes de fallos hepáticos son actualmente la intoxicación por acetaminofén. Las personas toman medicamentos con acetaminofén muy, muy a menudo. También tenemos individuos que están teniendo problemas, digamos psicológicos, y deciden hacer intentos suicidas, y lo primero en que encuentran en casa es acetaminofén. Y he tratado muchachos que en realidad no querían suicidarse, solo querían hacer el gesto de intento suicida, y creen que el acetaminofén no iba a causarles ningún daño real”, cuenta Moreno Franco, quien recalca que tomar cantidades altas de medicamentos acetaminofén pueden causar fallas hepáticas, aunque con esto no quiere decir que no se deba tomar el medicamento, sino con moderación o como ordene el médico.

Otra práctica relacionada con los fallos hepáticos es el consumo de alcohol. Aquí el intensivista, especializado en la unidad de cuidados críticos, cree que es un tema que debe analizarse desde varios ángulos. Primero, hace una diferencia de género. “Por ejemplo, simplemente digamos por la cantidad de alcohol que puede metabolizar un hígado de una mujer versus el hígado de un hombre y es simplemente la fisiología y el tamaño. Y con eso se recomienda que para los varones entre 2 y 3 tragos por semana y para las mujeres limitarse a 2 o menos tragos por semana. Entonces, eso es, en términos generales, para prevenir la cirrosis a largo plazo”.

Cabe aclarar que se trata de bebidas alcohólicas que tengan entre 30% a 40% de alcohol.

“En el caso específico de la cerveza generalmente tiene mucho menos que eso, tiene un 10-12%. Así que, eso varía mucho dependiendo de la ingesta. Desde el punto de vista, digamos, social, yo pienso que si alguien va a salir una vez a la semana y tomarse unas cervezas no es ningún problema, siempre y cuando se haga con moderación. El problema es que muchas veces los individuos se acostumbran y primero fueron dos y después tres y después cinco, porque existe una tolerancia y ya se convierte en una dependencia”, recomienda Moreno Franco, explicando que si bien la cirrosis demora muchos años en desarrollarse (entre 10 y 15 años), ha tenido pacientes jóvenes que comenzaron a tomar desde adolescentes y tienen unos 20 y tanto de años, y ya padecen cirrosis.

En el caso de Panamá, las bebidas alcohólicas no están solamente asociadas a fiestas ocasionales, sino a la más popular de todas las celebraciones del istmo: el carnaval.

“Yo como buen panameño, no les digo a los panameños que no carnavaleen. Un consumo esporádico, digamos, si una persona solamente toma en carnavales, eso como tal no afecta la función hepática de forma significativa. Se puede carnavalear, salir y esparcirse. Pero lo que es importante es saber que un consumo excesivo de alcohol, sobre todo en un periodo de días, puede generar una hepatitis alcohólica.

La moderación en consumo de medicamentos y alcohol parece ser la clave para mantener un hígado sano, pero, hay otros aspectos importantes que las personas no asocian con fallas hepáticas que pueden causar iguales estragos.

“Hemos visto individuos que consumen sobre todo bebidas o medicamentos que ofrecen perder peso de forma aguda. O algunos tés. Pueden ir a una persona que trabaje con hierba y esas cosas y les dan unos tés que el individuo no sabe lo que son. Hemos tenido casos de falla hepática aguda, por ingesta de este tipo de té. Una vez tuve una paciente de unos 28 años con falla hepática aguda por tomar tés que no sabía qué contenía”, recuerda el especialista, aclarando que los tés que venden en el mercado, con sus ingredientes específicos y demás, son aptos para el consumo.

Pero, los francos de cuidado del hígado son varios, y otro a tener en cuenta es la obesidad. El especialista dice que en occidente el principal problema actual que está llevando al trasplante es el sobrepeso crónico. “Son pacientes que viven toda una vida con sobrepeso y en Panamá eso se ha puesto mucho más prevalente. La combinación de nuestras comidas autóctonas con lo importado y sobre todo las bebidas azucaradas. Eso lleva a los pacientes a que desarrollen una inflamación crónica del hígado que termina convirtiéndose en una cirrosis”.

Moreno Franco recomienda cuidar el peso, mantener actividad física. También recuerda que la obesidad no se limita a obesidad mórbida, sino que hay que mirar el índice de masa corporal y de esa forma calcularla a base de su estatura y peso.

Trasplantes

Si bien existen las cirugías de trasplante de hígado, esta es una de las cirugías abdominales más grandes que se realizan. Lo que se traduce en un alto costo para el paciente, sin contar que la cantidad de donantes no es muy alta. Por lo que el Dr. Pablo Moreno Franco hace un llamado a los panameños a ser donantes de órganos y así salvar otras vidas.

Esperanza

El especialista se muestra positivo al decir que la medicina ha avanzado de forma que muchas de las causas comunes de mortalidad por falla hepática han disminuido. Medicamentos para tratar la hepatitis C, cirugías bariátricas para los pacientes que no han podido bajar de peso por las formas usuales (dieta, ejercicio, etc.), y cada vez en Panamá se realizan más trasplantes de hígado. Yéndose más futurista, también comenta sobre los futuros trasplantes de hígado de puerco, lo que puede aumentar la disponibilidad de órganos.

En América, casi 80 mil nuevas infecciones de hepatitis B y C surgen cada año, la mayoría de las cuales pasan desapercibidas. Lo que causa más de 100 mil muertes relacionadas con la hepatitis cada año. Archivo
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Spaces Bucket Creates

May 7, 20:03 UTC
Resolved - Our Engineering team has confirmed that the issue with Spaces Buckets creates in multiple regions has been fully resolved.

If you continue to experience any problems, please open a support ticket from within your account. Thank you for your patience and we apologize for the inconvenience.

May 7, 19:06 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue affecting creation of Spaces Buckets in multiple regions and is monitoring the situation closely.

The impact has subsided and users should no longer experience issues creating Spaces Bucket both through the cloud control panel and via API.

We will post an update as soon as the issue is fully resolved.

May 7, 14:07 UTC
Investigating - Our Engineering team is investigating an uptick in error rates for users creating Spaces Buckets in multiple regions, starting May 3.

We have rolled back a recent change in our systems in an effort to address the issue. However, we are still investigating and users may still experience errors when attempting to create Spaces Buckets, both through the cloud control panel and via API.

We apologize for the inconvenience and will share an update once we have more information.

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NYC2 Network Maintenance 2024-05-14

May 15, 01:38 UTC
Completed - During the maintenance, our Engineering team observed possible connectivity issues between Droplets and networking services like LBaaS.

Due to such unforeseen issues, our Engineering team has decided to rollback this maintenance for now and will be rescheduling it at a later date.

We apologize for the inconvenience and the unexpected downtime to services. If you have any questions or continue to experience issues, please reach out via a Support ticket on your account.

May 14, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 7, 04:13 UTC
Scheduled - Start: 2024-05-14 22:00 UTC
End: 2024-05-15 02:00 UTC

During the above window, our Networking team will be making changes to core networking infrastructure, to improve performance and scalability in the NYC2 region.

Expected impact:

These upgrades are designed and tested to be seamless and we do not expect any impact to customer traffic due to this maintenance. If an unexpected issue arises, affected Droplets and Droplet-based services may experience increased latency or a brief disruption in network traffic. We will endeavor to keep any such impact to a minimum.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

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Create Failures in NYC3

May 7, 04:41 UTC
Resolved - Our Engineering team has confirmed the complete resolution of the issue at 03:51 UTC.

Creating Droplets, all Droplet-based services including Kubernetes Clusters, Managed Databases, Load Balancers, and Snapshots are now working as expected in the NYC3 region.

Thank you for being so patient. If you continue to experience any problems, please open a support ticket from within your account.

May 7, 04:11 UTC
Monitoring - Our Engineering team has investigated and identified an issue with creating resources in the NYC3 region. Between approximately 03:18 UTC - 03:51 UTC, customers may have experienced errors when creating Droplets and Droplet-based services including Managed Kubernetes, Managed Databases, Load Balancers, and snapshots.

Our team has implemented a fix to restore the ability to create resources and is monitoring the region. We will post an update as soon as the issue is fully resolved.

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Rescheduled: NYC2 Network Maintenance 2024-05-09

May 9, 14:31 UTC
Completed - The scheduled maintenance has been completed.

May 9, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 3, 19:17 UTC
Scheduled - Start: 2024-05-09 12:00 UTC
End: 2024-05-09 15:00 UTC

During the above window, our Networking team will be making changes to core networking infrastructure, to improve performance and scalability in the NYC2 region. This is a rescheduled maintenance event previously attempted on 2024-05-02.

Expected Impact:

These upgrades are designed and tested to be seamless and we do not expect any impact on customer traffic due to this maintenance.

If an unexpected issue arises, affected Droplets and Droplet-based services could experience increased latency or disruption in public network traffic for a short period of time. If an unexpected issue does occur, our team is prepared to rollback to a safe state to quickly restore public networking. We expect that traffic would be impacted for a period of 5-10 minutes at most in that case.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

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App Platform and Container Registry

May 6, 18:43 UTC
Resolved - Our Engineering team has confirmed that the issue with our App Platform and Container Registry services has been fully resolved. If you continue to experience any trouble with these services, please open a ticket with our support team. Thank you for your patience and we apologize for the inconvenience.

May 6, 18:00 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with our App Platform and Container Registry services and is monitoring the situation closely. We will post an update as soon as the issue is fully resolved.

May 6, 15:30 UTC
Update - Our Engineering team is still investigating the issue with App Platform and Container Registry. Currently, only a subset of users will continue to see errors with App Platform deployments and Container Registry.

We will post an update as soon as additional information is available.

May 6, 10:29 UTC
Investigating - Our Engineering team is investigating an issue with the DigitalOcean Container Registry and App Platform. At this time, users may find App Platform builds failing. Users may also experience issues while pushing images to the DigitalOcean Container Registry.

We apologize for the inconvenience and will share an update once we have more information.

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DNS Resolution in Multiple Regions

May 5, 16:50 UTC
Resolved - Our Engineering team has resolved the issue impacting DNS resolution across multiple regions. The functionality is restored completely and the DNS queries should now be resolving normally.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

May 5, 15:31 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issues with the DNS resolution and is monitoring the situation. DNS queries are now succeeding without any failures as the functionality has started to recover.

We will continue to monitor this at our end and will share an update once the problem is resolved completely.

May 5, 14:08 UTC
Identified - Our engineering team continues to work on a fix for the issue impacting DNS resolution across multiple regions. At this time, users will continue to experience intermittent issues with DNS resolution impacting droplet based services.

We apologize for the inconvenience, and will post an update as soon as additional information is available.

May 5, 12:55 UTC
Investigating - Our Engineering team is investigating an issue with intermittent failures and increased latency in DNS resolution across multiple regions.

During this time, users may experience issues with DNS resolution, or see errors returned when querying DNS records which are hosted on the DigitalOcean nameservers. Users may also experience DNS resolution issues while reaching out to their Managed Kubernetes Clusters.

We apologize for the inconvenience and will share an update once we have more information.

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