My manager says RevOps doesn't need to be technical. Now we're migrating HubSpot to Twenty. Thoughts?
My manager says RevOps doesn't need to be technical. Now we're migrating HubSpot to Twenty "with AI." Thoughts?
I work at a small tech company in Toronto, not a big team. According to my manager, my RevOps role doesn't need to be technical. Only strategic.
Some context: he and our resident AI guy want to migrate our CRM from HubSpot to Twenty. Part of it is cost, and I get that. The other part is harder for me to understand. My boss isn't a technical guy, and he's under the impression that AI is a tool that can do everything. That idea is being sold to him by the engineer pushing AI across the company
I'll play devil's advocate and say they might be onto something. But I think there's a level of delusion in believing "you can do everything with AI." They've both been proven wrong before, once by me. That got me into a lot of trouble because it was kind of humiliating for him, but he's relentless.
My stance on AI: we might reach the "everything is possible" phase someday. We're not there yet.
So my read is they want to prove everyone wrong. First it was the website. Fine, the site now lives in code and Claude does everything. A PR to change the whole nav bar, a PR to add a comma, millions of tokens burned. It's faster, it's neater, and honestly I like it. But this is no prompt-and-publish deal. I burn a shitload of tokens fixing simple stuff.
Anyway, now they want to do the same thing with HubSpot and Twenty.
Has anyone here actually done this migration? What broke? Did AI help with data mapping, workflows, or integrations, or did it just create more cleanup?
Or am I the crazy one here?
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