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At what point does a spreadsheet actually stop being enough for a sales team?

I see a lot of small sales teams staying on spreadsheets much longer than expected.

At what point did it actually become a problem for your team?

Was it missed follow-ups, multiple people touching the same accounts, reporting, customer history, or just too much manual work?

Curious what specifically made you realize it was time to move to a CRM.

submitted by /u/crmkonguru
[link] [comments]
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At what point does a spreadsheet actually stop being enough for a sales team?

I see a lot of small sales teams staying on spreadsheets much longer than expected.

At what point did it actually become a problem for your team?

Was it missed follow-ups, multiple people touching the same accounts, reporting, customer history, or just too much manual work?

Curious what specifically made you realize it was time to move to a CRM.

submitted by /u/crmkonguru to r/CRM
[link] [comments]
  •  

What actually makes a sales team keep using a CRM?

I’ve noticed that choosing a CRM is usually the easy part. Getting the team to actually use it consistently seems much harder.

For teams where CRM adoption worked well, what made the biggest difference?

Was it simpler workflows, automation, integrations, management discipline, or something else?

Curious to hear what actually worked in practice.

submitted by /u/crmkonguru to r/CRM
[link] [comments]
  •  

What actually makes a sales team keep using a CRM?

I’ve noticed that choosing a CRM is usually the easy part. Getting the team to actually use it consistently seems much harder.

For teams where CRM adoption worked well, what made the biggest difference?

Was it simpler workflows, automation, integrations, management discipline, or something else?

Curious to hear what actually worked in practice.

submitted by /u/crmkonguru
[link] [comments]
  •  
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