I’m in the middle of building a pretty robust CRM. We have virtually no CRM that exists right now and any one that we have tried in the past off-line or with consultants just wouldn’t meet our business needs and they didn’t know how to extend to it.

We don’t necessarily have stocked inventory of what we sell because a large portion of what we sell is used equipment. Some of it is on consignment and then some of it is owned. And the inventory is ever changing because of that.

I’ve spent about 150 hours talking with chatgpt and building it on visual code. I have no prior experience with coding outside of engineering school (and that was dated coding for mechanical type systems). However, I have a pretty well built CRM right now that meets our needs.

My only concern at this point is how to hook it into our website and all of the privacy measures I need to take for it so that it can’t be hacked. I’ve created authentication and logins, but I don’t think that meets the bill of needs. Is privacy and security something that you can create yourself or do you need to outsource for that? I really have no idea what I’m talking about on this level except my research into it.

What all should I consider on this front?