Jul 19, 15:32 UTC
Resolved - Our Engineering team has confirmed that the issue regarding volume attachment to Droplets in the NYC1, NYC3, SGP1, SYD1, and BLR1 regions has been fully resolved, and all services are now operating normally.

If you continue to experience any issues, please contact our Support team by opening a ticket. We apologize for any inconvenience caused.

Jul 19, 14:52 UTC
Monitoring - Our Engineering team has identified the root cause of the issue preventing volume attachments to Droplets in NYC1, NYC3, SGP1, SYD1, and BLR1 and has successfully implemented a fix. You should now be able to attach volumes to your Droplet(s) without encountering any further errors or issues.

We are actively monitoring the situation to ensure the fix remains effective and will provide another update once the issue has been fully resolved.

Jul 19, 13:36 UTC
Update - We are continuing to investigate this issue.

Jul 19, 13:34 UTC
Update - We are continuing to investigate this issue.

Jul 19, 09:51 UTC
Investigating - Our Engineering team is investigating an issue with attaching volume to the droplets in the NYC1, NYC3, SGP1, SYD1 and BLR1 regions. During this time you may experience an issue with attaching volume to the Droplet(s). We apologize for the inconvenience and will share an update once we have more information.

Jul 19, 09:52 UTC
Resolved - Our engineering team has resolved the outbound network connectivity issue in the BLR1 region. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Jul 19, 09:31 UTC
Monitoring - Our engineering team has implemented the necessary fixes affecting upstream network connectivity for Droplet-based services in the BLR1 region. Users should now be able to connect to the external endpoints from Droplets in BLR1.

We are currently monitoring the situation to ensure that the service has returned to normal operation and remain stable. We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.

Jul 19, 08:27 UTC
Identified - Our Engineering team has identified an issue affecting upstream network connectivity for Droplet-based services in the BLR1 region and is actively working with the relevant upstream providers to implement a resolution.

Customers may continue to experience intermittent timeouts or connectivity issues when attempting to reach external endpoints from Droplets in BLR1.

We will provide another update once the issue has been fully resolved or when additional information becomes available.

Jul 19, 06:57 UTC
Investigating - We are currently investigating an issue affecting outbound network traffic for Droplets in the BLR1 region. Customers may experience timeout errors or connectivity issues when attempting to reach external services.
Our Engineering team is actively investigating the issue and working to identify the root cause. We will provide additional updates as soon as more information becomes available.