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Intermittent 500 Errors on Serverless/GenAI Inference API

Jun 17, 00:29 UTC
Resolved - The connectivity issues affecting our Serverless/GenAI Inference API have been fully resolved.
Our engineering teams successfully completed the connectivity restoration. All systems should be functioning normally, and the endpoint should be fully operational.

Jun 16, 23:29 UTC
Monitoring - Our engineering teams have successfully begun implementing mitigation steps to resolve the connectivity issues affecting the inference API. We will provide another update once the API has fully recovered and error rates return to normal.

Jun 16, 22:00 UTC
Investigating - We are actively investigating an issue causing elevated HTTP 500 error rates for customers utilizing our Serverless/GenAI Inference API.
Customer Impact: Customers making calls to the inference API—specifically targeting /v1/* endpoints—will experience intermittent HTTP 500 errors and failed requests.

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SGP1 Network Maintenance

Jun 18, 17:30 UTC
Completed - The scheduled maintenance has been completed.

Jun 18, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 16, 14:32 UTC
Scheduled - Start: 2026-06-18 14:30 UTC
End: 2026-06-18 17:30 UTC

During the above window, our Networking team will be making changes to the core networking infrastructure to improve performance and scalability in the SGP1 region.

Expected impact:

We do not anticipate any downtime for Droplets or Droplet-related services, including Managed Databases, Load Balancers, App Platform, and Managed Kubernetes, as this maintenance has been carefully designed and tested to be seamless. In the unlikely event that an undetected misconfiguration occurs, a subset of customers could experience temporary network disruption. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions related to this issue, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

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