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Intermittent errors impacting some Serverless Inference models in ATL1

Apr 23, 23:51 UTC
Resolved - This incident has been resolved.

Apr 23, 22:26 UTC
Investigating - As of 21:53 UTC, our Engineering team is investigating reports of increased internal errors for models Llama 3.3 70B, GPT OSS 120B, GPT OSS 20B, Qwen3 32B and Deepseek R1 70B hosted in the ATL1 region, impacting Serverless Inference. At this point, users with models hosted in ATL1 may experience intermittent errors when using Serverless Inference. We apologize for the inconvenience and will share an update once we have more information.

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App Platform Deployments

Apr 23, 10:09 UTC
Resolved - Our Engineering team has confirmed that the issue impacting App Platform deployments and Kubernetes (DOKS) nodes has been fully resolved at 09:22 UTC. Users may already notice improvements while deploying apps and DOKS nodes.

All App Platform deployments are now succeeding as expected. Customers who previously encountered build failures should now be able to deploy their applications without further issues.

If you continue to experience any problems, please open a ticket with our support team. Thank you for your patience, and we apologize for any inconvenience.

Apr 23, 09:52 UTC
Monitoring - Our Engineering team has implemented a fix to address the issue causing in App Platform deployments and Kubernetes (DOKS) nodes. We are actively monitoring the situation to ensure overall stability.
Users may already notice improvements while deploying apps and DOKS nodes. We appreciate your patience throughout the process and will provide a further update once the issue is fully confirmed to be resolved.

Apr 23, 08:31 UTC
Update - Our Engineering team is currently investigating reports of build failures on App Platform. During this time, some users may encounter errors while building their applications, which may result in failed deployments.
In addition, we are observing an issue where Kubernetes (DOKS) nodes are being marked as unhealthy by load balancers, which may impact traffic routing for affected services.
Our Engineering team is actively working to resolve these issues and will share an update as soon as more information becomes available.
We apologize for the inconvenience this may be causing and appreciate your patience.

Apr 23, 08:08 UTC
Investigating - Our Engineering team is currently investigating reports of build failures on App Platform. Users may experience errors when attempting to build their applications, resulting in failed deployments.

Our Engineering team is working to fix the issue and will share an update once we have more information.

We apologize for the inconvenience this issue may be causing and appreciate your patience as we work to resolve it.

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Cloud UI for Managed Kubernetes

Apr 23, 08:46 UTC
Resolved - Our Engineering team has confirmed full resolution of the issue with Cloud UI for Managed Kubernetes at 09:19 UTC.

All the services should be functioning as expected.

If you continue to experience problems, please open a ticket with our support team. Thank you for your patience throughout this incident!

Apr 23, 07:52 UTC
Update - Our Engineering team is currently investigating an issue impacting the Managed Kubernetes UI across all regions. During this time, users with a Member role may experience the Kubernetes UI page not loading in the cloud console.
As a workaround, the DigitalOcean API and doctl (CLI) continue to function normally, and you can use them to manage your Kubernetes resources in the meantime.
We apologize for the inconvenience and will share more information as soon as it becomes available

Apr 23, 07:14 UTC
Update - Our Engineering team is currently investigating an issue impacting the Create Managed Kubernetes UI across all regions. During this time, users with a Member role may experience the Kubernetes UI page not loading in the cloud console.
As a workaround, the DigitalOcean API and doctl (CLI) continue to function normally, and you can use them to manage your Kubernetes resources in the meantime.
We apologize for the inconvenience and will share more information as soon as it becomes available.

Apr 23, 07:01 UTC
Investigating - Our Engineering team is currently investigating an issue impacting Managed Kubernetes UI across all regions. During this time, some users may experience the Kubernetes UI page not loading in DigitalOcean Onboarding.

We apologize for the inconvenience and will share more information as soon as it's available.

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