Mar 14, 01:47 UTC
Resolved - As of 23:00 UTC, our Engineering team has confirmed that the issue causing delays in App Platform deployments has been fully resolved. The fix implemented earlier has been successful, and we are no longer seeing any delays or errors with deployments.

Users should now be able to deploy their apps successfully and without any issues. We apologize again for the inconvenience caused.

However, if you continue to experience any issues, please don't hesitate to raise a support ticket for further investigation.

Mar 13, 23:39 UTC
Monitoring - After working with our upstream provider, our Engineering team has implemented a fix to resolve the issue that was causing delays in the deployment of new apps, and they are currently monitoring the situation.

During this time, users should no longer experience issues with creating new apps and all the stalled creation events should provision completely.

We will post an update as soon as the issue is fully resolved.

Mar 13, 22:01 UTC
Identified - Our Engineering team is starting to see delays once again with new App Platform deployments. During this time, users may still experience delays with deploying new apps. We're working with our upstream provider to resolve the issue.

We again apologize for the inconvenience. We will post further updates once we have more information.

Mar 13, 21:30 UTC
Monitoring - Starting at 20:40 UTC, users may have seen delays with deploying new apps on App Platform.

At this time, our Engineering team is seeing signs of recovery, and users should be able to deploy new apps without issue. We're currently monitoring the situation to ensure full recovery.

We apologize for the inconvenience. We'll post an update once the issue has been confirmed to be resolved.

Mar 13, 16:35 UTC
Resolved - Our Engineering team has confirmed the resolution of the issue impacting DNS timeouts for newly provisioned Managed Kubernetes nodes. At this time all cluster services should now be functioning normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Mar 13, 13:55 UTC
Monitoring - Our Engineering team has implemented a fix to address the issue causing DNS timeouts for newly provisioned Managed Kubernetes nodes. Further investigation has confirmed that this issue primarily affected customers utilizing a NAT Gateway within their VPC and running a VPC-native cluster. We are actively monitoring the situation to ensure overall stability.

We appreciate your patience and will provide a further update once the issue is fully confirmed to be resolved.

Mar 13, 12:32 UTC
Identified - Our Engineering team is investigating an issue impacting newly provisioned Managed Kubernetes nodes. During this time, Only customers who run a NAT Gateway in their VPC and a VPC-native clusters are affected and may experience DNS timeouts. We apologize for the inconvenience and will share an update once we have more information.

Mar 13, 11:26 UTC
Investigating - Our Engineering team is investigating an issue impacting newly provisioned Managed Kubernetes nodes. During this time, new nodes may experience DNS timeouts, which could temporarily affect cluster services. We apologize for the inconvenience and will share an update once we have more information.