May 23, 02:11 UTC
Resolved - Our Engineering team has confirmed full resolution of the issue on the Managed Databases control plane. Users can continue to create and deploy applications without any issue.

We appreciate your patience. If you continue to experience any problems, please open a ticket from your account for further investigation.

May 23, 00:28 UTC
Monitoring - Our Engineering team has taken steps to mitigate the impact on the Managed Databases control plane that was causing delays in API calls, resulting in create and deploy errors for users.

At this time, services remain stable and users can create or deploy applications normally.

We will monitor the environment for an extended period to ensure full function continues. We will post another update by 14:00 UTC today, May 23 or as soon as we have any further information.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience

May 22, 22:21 UTC
Update - Our Engineering team continues to investigate an issue with the Managed Databases control plane that is causing delays in the API calls. At this time, we are seeing performance improvement; therefore, Database and App Platform users can create or deploy applications normally.

We are actively working on identifying the root cause and resolving the issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience.

We will provide further updates as soon as they are available.

May 22, 21:03 UTC
Update - Our Engineering team is continuing to investigate the root cause of the issue affecting Managed Database and App Platform control plane operations.

We apologize for any inconvenience caused and appreciate your patience. We will post further updates as soon we have more information.

May 22, 16:59 UTC
Investigating - Our Engineering team is currently investigating an issue impacting App Platform and Managed Databases across all regions. We've determined this to be related to another recent incident, which was posted on our Status page at the following address:

https://status.digitalocean.com/incidents/2ch98sc024vv

During this time, some users may experience issues with control plane operations (such as listing resources, creating and scaling resources, etc) for Managed Databases and App Platform deployments which have a database.

We are actively working on identifying the root cause and resolving the issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience.

We will provide further updates as soon as more information is available

May 22, 19:23 UTC
Resolved - Our Engineering has confirmed full resolution of the issue impacting Droplet creation in all regions. Users can now create Droplets and Droplet-based services, including Managed Kubernetes, Managed Databases, and Load Balancers without any issues.

We appreciate your patience while we worked to fix this issue. If you continue to experience any problems, please open a ticket from your account for further investigation.

May 22, 18:43 UTC
Monitoring - Our Engineering team has identified the reason behind the failed Droplet creates and implemented a fix to resolve the issue. Users should now be able to create Droplets and Droplet-based services, including Managed Kubernetes, Managed Databases, and Load Balancers without any issues. Users should no longer see any errors when resizing their existing Droplets from the API as well as the Cloud Panel.

We are actively monitoring the situation and will post an update as soon as the issue is fully resolved.

May 22, 17:07 UTC
Update - Our Engineering team is continuing to investigate the issue with Droplet creation in all regions. During this time, users won't be able to see the Droplet sizes when creating regular/basic Droplets from the Cloud Panel, blocking creates except for the default size Droplet in each region. Resizes for existing basic Droplets are unavailable. Users are also unable to create Load Balancers, Managed Databases, and Kubernetes Clusters via the Cloud Control Panel and will see errors on those pages.

API requests for creating and resizing Droplet-based resources are also impacted.

At this time, our team is working as quickly as possible to mitigate the impact from this incident and is investigating potential workarounds.

We apologize for the inconvenience and will share an update once we have more information.

May 22, 14:59 UTC
Investigating - Our Engineering team is investigating an issue with Droplet creation in multiple regions. During this time, users may see an elevated failure rate for the creation of Droplets and other Droplet-based products, such as Load Balancers, Managed Databases, or Kubernetes in multiple regions. Already running Droplets should not be affected, however, users might not be able to resize their Droplets during this time.

We apologize for the inconvenience and will share an update once we have more information.

May 22, 10:59 UTC
Resolved - From 07:19 UTC to 08:15 UTC, users may have experienced errors with app deployment via App Platform.

Our Engineering team has now confirmed the resolution of the issue and app deployment should be working as expected.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

May 22, 08:35 UTC
Investigating - As of 07:19 UTC, our Engineering team is currently investigating an issue causing delays in the creation of apps deployed via App Platform. During this time, some users may see app deployment failing to complete.

We are actively working on identifying the root cause of issues and will post further updates as more information is available. We apologize for the inconvenience.

May 22, 09:26 UTC
Resolved - Our Engineering team has confirmed the complete resolution of the issue that was impacting Spaces, App Platform and Container Registry in our BLR1 region. Users should now see improved performance, and error rates have decreased. User should no longer experience errors while deploying their application in App Platform and uploading to Container Registry in the same region.

We appreciate your patience and understanding while we worked to restore normal service.

If you continue to experience any issues, please open a support ticket from within the Cloud Control Panel for further review.

May 22, 09:08 UTC
Monitoring - Our Engineering team has implemented a fix with the issue affecting Spaces, App Platform and Container Registry in our BLR1 region. Users should now see improved performance, and error rates have decreased. User should no longer experience errors while deploying their application in App Platform and uploading to Container Registry in the same region.

We are continuing to monitor the situation closely to ensure stability. Thank you for your patience during the process and we will provide a final update once we confirm the issue is fully resolved.

May 22, 07:41 UTC
Investigating - As of 06:56 UTC, our Engineering team is currently investigating an issue affecting Spaces, App Platform and Container Registry in our BLR1 region. During this time, users may experience a high error rate when attempting to access objects in spaces in this region. Users may also experience errors while deploying their application in App Platform and uploading to Container Registry in the same region.

We are actively working on identifying the root cause and resolving the issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience.

We will provide further updates in due course.