Jan 30, 18:11 UTC
Resolved - Our Engineering team has confirmed the full resolution of the issue impacting the GenAI Platform. Users should now be able to fetch resource data, usage, and other details from within the Cloud Panel without any issues.

If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel.

Jan 30, 17:56 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issues impacting the GenAI Platform in the Cloud Panel. Users should now be able to interact with the GenAI Platform or fetch the resource data, usage, etc without any issues.

We are actively monitoring the situation and will post an update as soon as the issue is fully resolved.

Jan 30, 17:43 UTC
Investigating - Our Engineering team is investigating an issue with the GenAI Platform. At this time, users may experience errors in the Cloud Panel when performing tasks such as requesting resource data, usage, etc.

We apologize for the inconvenience and will provide another update as soon as possible.