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Network Connectivity in SGP1 Region

Sep 19, 01:35 UTC
Resolved - From 21:35 to 00:45 UTC, users may have experienced networking connectivity issues in our SGP1 region, which impacted a subset of DigitalOcean services.

Our Engineering team has confirmed the full resolution of the issue. Users should be able to access all resources as normal.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Sep 19, 01:00 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with networking in our SGP1 region, which impacted a subset of DigitalOcean services.

Users should be able to access all resources correctly at this time.

We are currently monitoring the situation and will post an update as soon as we confirm the issue is fully resolved.

Sep 19, 00:35 UTC
Identified - Our Engineering team has identified the cause of impacting networking connectivity issues with DigitalOcean services including Droplets, Managed Kubernetes and App Platform in the SGP1 region and is actively working on a fix. Once we have additional information, we will share another update.

Sep 18, 23:10 UTC
Investigating - As of 21:35 UTC, our Engineering team is investigating reports of networking connectivity issues in our SGP1 region. Users may experience issues with DigitalOcean services including Droplets, Managed Kubernetes and App Platform. We will share an update once we have further information.

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App Platform Deployments & Spaces

Sep 18, 20:27 UTC
Resolved - From 14:15 to 17:53 UTC, users may have experienced delays for App Platform deployments, as well as latency and errors when fetching Spaces endpoint information and toggling the CDN for a Spaces Bucket, due to an upstream provider issue.

Our Engineering team has confirmed the full resolution of the issue with the upstream provider. Users should now be able to deploy to App Platform and manage their Spaces Buckets as normal.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Sep 18, 18:02 UTC
Monitoring - Our Engineering team continues to monitor the ongoing issue with the upstream provider impacting DigitalOcean Spaces and App Platform services.

Improvements are being seen with lower error rates and latency for App Platform deployments as well as for fetching Spaces endpoints and toggling the CDN for a Spaces Bucket.

We apologize for the inconvenience and will share further updates in the due course.

Sep 18, 15:30 UTC
Update - Our Engineering team has identified that the ongoing issue with the upstream provider is also impacting DigitalOcean Spaces. During this time users may experience errors or delays when attempting to fetch the endpoints for a Spaces Buckets, or when enabling/disabling the CDN for a particular bucket.

We apologize for the inconvenience and will share an update when we have additional information.

Sep 18, 15:02 UTC
Investigating - Our Engineering team is aware of an upstream provider issue that is causing impact to some DigitalOcean services. More details are being gathered.

At this time, users may experience delayed App Platform deployments.

We apologize for the inconvenience and will provide another update as soon as possible.

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