Jul 23, 19:20 UTC
Resolved - From 17:22 UTC to 17:27 UTC, we experienced an issue with requests to the Cloud Control Panel and API

During that timeframe, users may have experienced an increase in 5xx errors for Cloud/API requests. The issue self-resolved quickly and our Engineering team is continuing to investigate root cause to ensure it does not occur again.

Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any issues, please open a Support ticket for further analysis.

Aug 3, 02:00 UTC
Completed - The scheduled maintenance has been completed.

Jul 31, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 23, 02:47 UTC
Scheduled - Maintenance Dates: July 31st, August 1st and 2nd
Maintenance Window: 02:00 - 10:00 (UTC)

During the maintenance window on the above dates, our on-site team will be performing ongoing maintenance on redundant power systems in our TOR1 region. This is phase 2 of a 2-part effort and the maintenance will be performed during the same time window (02:00 - 10:00 UTC) across three days: July 31st, August 1st and 2nd.

Expected Impact:

We don’t expect to see any impact to customer resources as the electrical systems are redundant and our team will isolate one unit at a time during the maintenance. In the highly unlikely event that we lose power to both systems simultaneously, affected Droplets and Droplet-based services would experience downtime for a brief period of time. We will endeavor to keep this to a minimum should that situation arise.

If you have any questions or concerns related to this maintenance, please send us a ticket from your cloud support page https://cloudsupport.digitalocean.com/s/createticket

Jul 28, 02:00 UTC
Completed - The scheduled maintenance has been completed.

Jul 25, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 23, 02:45 UTC
Scheduled - Maintenance Dates: July 25th, 26th, and 27th
Maintenance Window: 02:00 - 10:00 (UTC)

During the maintenance window on the above dates, our on-site team will be performing ongoing maintenance on redundant power systems in our TOR1 region. This is phase 1 of a 2-part effort and the maintenance will be performed during the same time window (02:00 - 10:00 UTC) across three days: July 25th, 26th, and 27th.

Expected Impact:

We don’t expect to see any impact to customer resources as the electrical systems are redundant and our team will isolate one unit at a time during the maintenance. In the highly unlikely event that we lose power to both systems simultaneously, affected Droplets and Droplet-based services would experience downtime for a brief period of time. We will endeavor to keep this to a minimum should that situation arise.

If you have any questions or concerns related to this maintenance, please send us a ticket from your cloud support page https://cloudsupport.digitalocean.com/s/createticket.