Oct 13, 14:45 UTC
Resolved - Our Engineering team has confirmed that the issue affecting Spaces access in the FRA1 region has been fully resolved.

Users should now be able to list and access their Spaces objects without any errors. We appreciate your patience and understanding while we worked to restore normal service.

If you experience any further problems or have any questions, please open a support ticket within your account.

Oct 13, 13:38 UTC
Monitoring - Our Engineering team has implemented a fix for the issue affecting Spaces access in the FRA1 region. We are observing recovery, and users should now be able to list and access their Spaces objects without encountering InvalidAccessKeyId errors.

We will continue to closely monitor the situation to ensure full stability and will provide an update once the issue is fully resolved.

Oct 13, 11:23 UTC
Investigating - Our Engineering team is currently investigating an issue affecting Spaces access in the FRA1 region.

During this time users trying to access or list the Spaces objects will be experiencing InvalidAccessKeyId errors.

This issue appears to be isolated to the FRA1 region. Our engineering team is actively investigating the root cause. We will provide an update as soon as more information becomes available.

Oct 15, 00:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 14, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 12, 22:08 UTC
Scheduled - Start: 2025-10-14 22:00 UTC
End: 2025-10-15 00:00 UTC

During the above window, our Networking team will be making changes to the core networking infrastructure to improve performance and scalability in the NYC1 region.

Expected impact:

During the maintenance window, we do not anticipate any downtime for Droplets or Droplet related services. If an unexpected issue arises, users may experience brief delays or failures in event processing including Droplets, Managed Kubernetes, Load Balancers, Container Registry, Public API, Cloud Control Panel and App Platform. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions related to this issue, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Oct 10, 23:58 UTC
Resolved - Our Engineering team has resolved the issue affecting multiple services, including the Cloud Control Panel and API.

Users should now be able to access their accounts and use the API without any errors.

If you still encounter any issues, please launch a ticket with our Support team.

Oct 10, 22:29 UTC
Monitoring - Our Engineering team has implemented a fix for the issue affecting the Cloud Control Panel, API, and related services. We are observing recovery, and users should now be able to access their accounts and use the API without errors.

We are continuing to monitor the situation closely and will provide an update once full resolution is confirmed.

Oct 10, 21:56 UTC
Investigating - Our Engineering team is investigating an issue impacting multiple services including the Cloud Control Panel and API.

Users may encounter errors when accessing their accounts or using the API.

We are actively working to resolve this issue and will provide updates as soon as more information becomes available.

Oct 9, 14:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 7, 11:26 UTC
Update - We will be undergoing scheduled maintenance during this time.

Oct 7, 11:24 UTC
Scheduled - Start: Oct 09, 2025, 11:00 UTC
End: Oct 09, 2025, 14:00 UTC

During the above window, our Networking team will be making changes to the core networking infrastructure to improve performance and scalability in the SYD1 region.

Expected impact:

We do not anticipate any downtime for Droplets or Droplet-related services, including Managed Databases, Load Balancers, App Platform, and Managed Kubernetes, as this maintenance has been carefully designed and tested to be seamless. In the unlikely event that an undetected misconfiguration occurs, a subset of customers could experience temporary network disruption. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions related to this issue, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Oct 6, 19:11 UTC
Resolved - Our Engineering team has resolved the issue impacting Managed Kubernetes clusters in our TOR1 region. We apologize for the inconvenience and appreciate your patience throughout this event. If you experience any further problems or have any questions, please open a support ticket within your account.

Oct 6, 18:15 UTC
Investigating - Our Engineering team is investigating an issue impacting Managed Kubernetes cluster creation and management operations in TOR1 region. During this time, some users may experience errors provisioning new Kubernetes clusters as well as making changes to existing clusters. Workloads on existing clusters are not impacted at this time. We apologize for the inconvenience and will share an update once we have more information.

Oct 9, 00:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 8, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 6, 01:55 UTC
Scheduled - Start: 2025-10-08 22:00 UTC
End: 2025-10-09 00:00 UTC

During the above window, our Networking team will be making changes to the core networking infrastructure to improve performance and scalability in the NYC3 region.

Expected impact:

During the maintenance window, We do not anticipate any downtime for Droplets or Droplet related services. If an unexpected issue arise, users may experience brief delays or failures in event processing including Droplets, Managed Kubernetes, Load Balancers, Container Registry, Public API, Cloud Control Panel and App Platform. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions related to this issue, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Oct 4, 15:40 UTC
Resolved - From 14:30 to 14:44 UTC, our Engineering team observed an issue impacting our API.

During this time, users may have experienced intermittent errors when trying to use the public API at api.digitalocean.com or processing API requests. Users may have also experienced issues with processing Droplet and Kubernetes cluster creations and cluster actions.

The impact has now subsided and as of 14:44 UTC, users should no longer be experiencing issues with accessing the API and all services should now be functioning normally.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Oct 1, 06:06 UTC
Resolved - Our Engineering team has resolved the connectivity issue with Managed Database PostgreSQL clusters in all regions that are using PGBouncer and some legacy MD5 passwords.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Oct 1, 03:33 UTC
Monitoring - Our Engineering team has implemented a fix for the connectivity issues impacting Managed Database PostgreSQL clusters using PGBouncer with some legacy MD5 passwords.

We are currently monitoring the situation and will provide an update once the issue is fully resolved.

Oct 1, 00:05 UTC
Identified - Our Engineering team has identified an issues with connectivity for Managed Database PostgreSQL clusters in all regions that are using PGBouncer and some legacy MD5 passwords.

We are actively monitoring the situation and will provide updates as soon as more information becomes available.

Sep 29, 13:30 UTC
Resolved - From 05.45 to 9.20 UTC, our Engineering team observed a Networking issue in the SFO3 and AMS3 region related to DDoS mitigation workflows. During this time, a subset of Droplets remained in protective filtering longer than intended due to a monitoring issue in AMS3 that caused a small number of IPs to stay blocked incorrectly. Users should no longer be experiencing these issues.

We apologize for the inconvenience. If you have any questions or continue to experience issues, please reach out via a Support ticket on your account.

Sep 30, 14:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 30, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 28, 16:04 UTC
Scheduled - Start: 2025-09-30 11:00 UTC
End: 2025-09-30 14:00 UTC


During the above window, our Networking team will be making changes to the core networking infrastructure to improve performance and scalability in the SFO3 region.

Expected impact:

We do not anticipate any downtime for Droplets or Droplet-related services, including Managed Databases, Load Balancers, App Platform, and Managed Kubernetes, as this maintenance has been carefully designed and tested to be seamless. In the unlikely event that an undetected misconfiguration occurs, a subset of customers could experience temporary network disruption. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions related to this issue, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Sep 29, 20:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 29, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 27, 16:11 UTC
Scheduled - Start: 2025-09-29 17:00 UTC
End: 2025-09-29 20:00 UTC

During the above window, our Networking team will be making changes to the core networking infrastructure to improve performance and scalability in the LON1 region.

Expected impact:

These changes are designed and tested to be seamless. We do not expect any customer impact during the mentioned timeframe. If an unexpected issue arises, there could be a temporary loss of connectivity for Droplets and its dependent services, such as Managed Databases, Load Balancers, App Platform, and Managed Kubernetes, in the LON1 region. We will endeavor to minimize any such impact.

If you have any questions related to this issue, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Sep 28, 04:54 UTC
Resolved - Our Engineering team has confirmed the full resolution of the networking connectivity issue affecting the BLR1 region after monitoring. Users should be able to access droplets and all other resources without any issues.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Sep 27, 19:39 UTC
Monitoring - The network connectivity issue affecting the BLR1 region, which was caused by a broader internet issue, has been mitigated. Network accessibility in the region has improved, and users should already experience better performance when accessing Droplets and other services. We are closely monitoring the situation to ensure stability.

We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.

Sep 27, 14:29 UTC
Investigating - Our Engineering team is still observing intermittent issues impacting network connectivity in the BLR1 region. This stems from a broader Internet issue impacting the BLR1 region. As a result, users may still continue to experience packet loss/latency, timeouts, and related issues with Droplet-based services in this region, including Droplets, LBaaS, Managed Kubernetes, and Managed Database. Our Engineering team is actively investigating the issue.

We will post an update as soon as additional information is available.

Sep 27, 13:58 UTC
Monitoring - The network connectivity issue impacting the BLR1 region has been mitigated. Users should no longer experience packet loss/latency, timeouts, and related issues with Droplet-based services in this region, including Droplets, LBaas, Managed Kubernetes, and Managed Database.

We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.

Sep 27, 13:19 UTC
Investigating - Our Engineering team is investigating an issue impacting networking connectivity in BLR1 region with upstream provider. Users may experience network connectivity loss to Droplets and Droplet-based services, like Managed Kubernetes and Database Clusters.

We apologize for the inconvenience and will share an update once we have more information.

Sep 26, 10:40 UTC
Resolved - Our Engineering team has resolved the performance issue affecting Spaces in the FRA1 region. From approximately 08:02 UTC - 09:40 UTC, customers may have experienced slow performance or limited availability when accessing Spaces, its objects via the Control Panel or API, or Container Registry. All services should now be functioning normally.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Sep 26, 10:25 UTC
Monitoring - Our Engineering team has implemented a fix to address the performance issue affecting Spaces in the FRA1 region and is monitoring the situation. Customers should no longer experience slow performance or limited availability when accessing Spaces, its objects via the Control Panel or API, and Container Registry access.

We will post an update as soon as the issue is fully resolved.

Sep 26, 09:47 UTC
Investigating - Our Engineering team is investigating a performance issue affecting Spaces in the FRA1 region. During this time, customers may experience slow performance or limited availability when accessing Spaces or its objects via the Control Panel or API, and Container Registry access may also be affected.

We apologize for the inconvenience and will share an update once we have more information.

Sep 24, 19:07 UTC
Resolved - Our Engineering team has confirmed that the issue affecting .space domains has been resolved, and customers should now be able to access their .space domains successfully.

If you continue to experience any issues, please open a support ticket for assistance.

Sep 24, 15:10 UTC
Identified - Our Engineering team has identified issues affecting .space domains. As a result, some customers may be unable to access their websites, and zone files may not appear in dig results. The engineers have confirmed that this is an issue with the registry and have informed upstream providers.

We apologize for the inconvenience and will provide updates as soon as more information is available.

Sep 20, 09:05 UTC
Resolved - Our Engineering team has resolved the issue that was affecting the ability to access and manage the Managed Databases and App Platform in the Cloud Control Panel. Users should now no longer experience slowness, timeouts, or errors when interacting with Managed Databases or App Platform services. All operations should be functioning normally.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Sep 20, 02:30 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue that was resulting in the degradation of the Managed Database and App platform deployment in the Cloud Control Panel.

During this time, users should no longer experience slowness issues with Managed Database and App Platform, and any other previously mentioned timeouts and errors.

We will post an update as soon as the issue is fully resolved.

Sep 20, 00:42 UTC
Identified - Our Engineering team has identified an issue affecting the ability to access and manage the Managed databases and App platform in the Cloud Control Panel.

While there is no impact on data-plane availability, Users may experience some issues like UI taking a while to load, request timeouts, some delays in App platform deployment for apps that have databases, and some API errors.

Our Engineering team is already working on this issue for the resolution. We apologize for the inconvenience and will share an update once we have more information.

Sep 15, 17:20 UTC
Resolved - From 14:29 to 16:01 UTC, our Engineering team identified an issue with the Droplet Create page in our Cloud Control Panel. During this time, users would have experienced issues with accessing the Droplet Create page at https://cloud.digitalocean.com/droplets/new. Our team has fully resolved the issues, and as of 16:01 UTC, all services are operating normally.

We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.

Sep 12, 19:33 UTC
Resolved - Our Engineering team has confirmed the full resolution of the issue with the upstream provider. Users should now be able to deploy to App Platform and manage their Spaces Buckets as normal.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Sep 12, 19:14 UTC
Monitoring - Our Engineering team has identified that the ongoing issue with the upstream provider is also impacting DigitalOcean Spaces. They continue to monitor the ongoing issue with the upstream provider impacting DigitalOcean Spaces and App Platform services.

Improvements are being seen with lower error rates and latency for App Platform deployments as well as for fetching Spaces endpoints.

We apologize for the inconvenience and will share further updates in the due course.

Sep 12, 18:54 UTC
Investigating - Our Engineering team is aware of an upstream provider issue that is causing impact to some DigitalOcean services. More details are being gathered.

At this time, users may experience delayed App Platform deployments.

We apologize for the inconvenience and will provide another update as soon as possible.

Sep 15, 12:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 15, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 12, 11:02 UTC
Scheduled - Start: 2025-09-15 10:00 UTC
End: 2025-09-15 12:00 UTC

During the above window, our Networking team will be making changes to the core networking infrastructure to improve performance and scalability in the NYC1 region.

Expected impact:

While no service disruption is expected during the scheduled maintenance window, there is a low risk of hardware failure associated with the activity. In such a scenario, customers may experience brief interruptions to network traffic within the affected region. If triggered, our Engineering teams will respond immediately to isolate and mitigate the impact.

If you have any questions related to this issue, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Sep 12, 02:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 11, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 9, 15:41 UTC
Scheduled - Start: 2025-Sep-11 02:00 PM UTC
End: 2025-Sep-12 02:00 AM UTC

During the above window, our Engineering team will be performing power maintenance in our SFO2 data center cages to ensure infrastructure stability.

Expected Impact:

All devices run on redundant power. We do not expect any customer impact during this maintenance. If the redundant power feed experiences an issue during the course of the maintenance (which is unlikely), customers could see impact to existing resources housed in the affected cages, including Droplets, rDNS, and Object Storage. We will post updates if any unexpected outage occurs.

To help ensure a safe operation, we've temporarily reduced Droplet capacity in our SFO2 region. Customers who deploy Droplets in SFO2 may see some sizes unavailable or run into capacity errors for large deployments. This is temporary, so if you do encounter an error, we encourage you to try to deploy once more once the maintenance is complete.

Our engineering and operations teams are onsite and will be monitoring affected systems closely throughout the maintenance. Emergency notifications will be sent promptly if any critical impacts arise.

We appreciate your understanding as we work to resolve this situation as quickly and safely as possible.

If you have any questions related to this maintenance please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Sep 8, 15:22 UTC
Resolved - Our Engineering team investigated reports of Droplets becoming unresponsive. This issue was found to be caused by guest-level kernel hangs, and affected Droplets required a power cycle to restore functionality.

Upon further investigation, this was identified to be an upstream kernel issue with Ubuntu 20.04 running kernel version 5.4.0-122-generic. This kernel version has exhibited stability problems that can lead to Droplets becoming unresponsive intermittently. Customers running Ubuntu 20.04 with kernel 5.4.0-122-generic are advised to upgrade to a newer kernel version using the commands below:

sudo apt update
sudo apt upgrade linux-virtual

This problem is fixed with the newer kernel 5.4.0-123.139. The recommended option is to migrate to a more recent and fully supported OS version, such as Ubuntu 24.04, to ensure continued system stability and support. The affected customers can take the recommended steps above to avoid further impact.

We appreciate your patience and apologize for any inconvenience caused.

Sep 8, 08:41 UTC
Investigating - Our Engineering team is actively investigating an issue causing some Droplets to become unresponsive due to guest-level errors. Affected users may find that their Droplets intermittently hang, requiring a power cycle to restore access.

We've identified that this behavior is occurring on a subset of Droplets running Ubuntu 20.04. The standard support for Ubuntu 20.04 has ended, which may contribute to the observed behavior in certain configurations. We recommend affected customers consider updating their Droplets to a currently supported operating system, such as Ubuntu 24.04, to ensure continued stability and support.

We apologize for the inconvenience and appreciate your patience as we continue to investigate and work toward a resolution. We will share further updates as more information becomes available.