Jun 4, 11:47 UTC
Resolved - Between 09:41 and 11:24 UTC, our Engineering team identified an issue impacting the DNS API service. During this period, users may have experienced issues performing domain and DNS record management operations through the Control Panel and API. Services dependent on DNS API operations, including Let's Encrypt certificate provisioning, MongoDB cluster creation, App Platform deployments, and DigitalOcean Kubernetes (DOKS) cluster create and delete operations, were also impacted.

Our Engineering team has confirmed that the underlying issue affecting the DNS API service has been fully resolved, and all affected services are now operating normally.

If you continue to experience any issues, please contact our Support team by opening a ticket. We apologize for any inconvenience caused.

Jun 4, 11:39 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue impacting our DNS API service. Users should now be able to perform domain and DNS record management operations successfully through the Control Panel and API. Additionally, services affected by this issue, including Let's Encrypt certificate provisioning, MongoDB cluster creation, App Platform deployments, and DigitalOcean Kubernetes (DOKS) cluster create and delete operations, should now be functioning as expected.

We are monitoring the situation closely and will share an update once the issue is resolved completely.

Jun 4, 11:32 UTC
Identified - Our Engineering team has identified the cause of the issue impacting our DNS API service and is actively working on a fix. During this time, users may experience errors when attempting to create, update, or delete domains and DNS records through the Control Panel and API. As a result, services that depend on DNS API operations, including Let's Encrypt certificate provisioning, MongoDB cluster creation, App Platform deployments, and DigitalOcean Kubernetes (DOKS) cluster create and delete operations, may also be impacted.

We will post an update as soon as additional information is available.

Jun 4, 10:59 UTC
Update - Our Engineering team continues to investigate an issue impacting our DNS API service. During this time, users may experience issues performing domain and DNS record management operations from the Control Panel and API, including creating, updating, or deleting DNS records. As a result, services that depend on DNS API operations, including Let's Encrypt certificate provisioning, MongoDB cluster creation, App Platform deployments, and DigitalOcean Kubernetes (DOKS) cluster create and delete operations, may also be impacted.

We apologize for the inconvenience and will share more information as it becomes available.

Jun 4, 10:12 UTC
Investigating - Our Engineering team is investigating an issue impacting our DNS API service. During this time, users may experience issues performing domain and DNS record management operations from the Control Panel and API, including creating, updating, or deleting DNS records. As a result, services that rely on DNS API operations, such as Let's Encrypt certificate provisioning and MongoDB cluster creation, may also be impacted.

We apologize for the inconvenience and will share an update once we have more information.

May 29, 07:58 UTC
Resolved - Our Engineering team has confirmed that the issue impacting build failures on App Platform has been resolved at 07:00 am UTC. All App Platform builds are now succeeding as expected. Customers who previously encountered build failures should now be able to deploy their applications without further issues.

If you continue to experience any problems, please open a ticket with our support team. Thank you for your patience, and we apologize for any inconvenience.

May 29, 01:58 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with build failures on App Platform. Users should see their builds deploy successfully now.

We are closely monitoring the situation, and will post an update once we've confirmed this is fully resolved.

May 29, 00:14 UTC
Investigating - Our Engineering team is currently investigating an issue with build failures on App Platform in multiple regions. Users may experience errors when attempting to build their applications, resulting in failed deployments.

Our Engineering team is working to fix the issue and will share an update once we have more details.

We apologize for the inconvenience this issue may be causing and appreciate your patience as we work to resolve it.

May 20, 13:03 UTC
Resolved - Between 06:35 UTC & 12:36 UTC today, our engineering team identified an issue impacting the Cloud Firewall. During this period, users might have encountered issues while updating their firewall rules.

Our team has taken appropriate measures to address the issue. We can confirm that service has been restored and is now functioning normally.

We regret the inconvenience caused and appreciate your patience and understanding. However, if you continue to experience any issues, please create a support ticket for further analysis.

May 20, 12:43 UTC
Monitoring - Our engineering team has implemented a fix that affected the Cloud Firewall rules. Users should now be able to update their firewalls successfully.

We are actively monitoring the situation to ensure overall stability. We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.

May 20, 12:08 UTC
Identified - Our engineering team identified an issue impacting Cloud Firewall Product. During this time, users may notice HTTP 500 errors when updating firewalls.

We apologize for the inconvenience and will share an update once more information is available.

May 20, 07:48 UTC
Resolved - Our Engineering team has verified that the issue causing incorrect Cloud Firewall rules to display on the cloud panel is fully resolved. The user interface continues to function as expected, and all systems have returned to normal operating conditions.

If you continue to experience problems, please open a ticket with our support team. Thank you for your patience throughout this incident.

May 20, 07:15 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue causing incorrect Cloud Firewall rules to display on the cloud panel. At this time, the user interface is functioning as expected, and we are actively monitoring the situation to ensure continued stability.

We will provide a final update once we have verified that the issue is fully resolved.

May 20, 05:35 UTC
Investigating - We are currently investigating an issue with incorrect Cloud Firewall rules appearing on the cloud panel. Our engineering team is aware of the situation and actively working to identify the root cause. Since this is a user interface issue, users should not experience any problems with other services or networking.

We apologize for the inconvenience and appreciate your patience. We will continue to provide updates as we learn more.

May 20, 05:13 UTC
Resolved - From 00:00 UTC to 01:40 UTC, users may have experienced degraded write performance and intermittent impacts to workloads dependent on Block Storage Volumes in the NYC3 region.

Our Engineering team has confirmed that the underlying infrastructure issue affecting Block Storage Volumes at the storage layer has been fully resolved, and services are now operating normally.

If you continue to experience any issues, please contact our Support team by opening a ticket. We apologize for any inconvenience caused.

May 20, 02:19 UTC
Monitoring - Our Engineering team has implemented mitigation measures for the infrastructure issue affecting Block Storage Volumes in the NYC3 region. The team is monitoring the situation, and we will share another update once the issue is fully resolved

May 20, 01:05 UTC
Investigating - Our Engineering team is currently investigating an ongoing infrastructure issue in the NYC3 region affecting Block Storage Volumes at the storage layer. Users may experience degraded write performance and intermittent impact to services dependent on the affected storage infrastructure.

We apologize for the inconvenience and will continue to provide updates as more information becomes available.

May 19, 17:30 UTC
Completed - The scheduled maintenance has been completed.

May 19, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 17, 14:35 UTC
Scheduled - Start: 2026-05-19 14:30 UTC
End: 2026-05-19 17:30 UTC

During the above window, our Networking team will be making changes to the core networking infrastructure to improve performance and scalability in the SGP1 region.

Expected impact:

We do not anticipate any downtime for Droplets or Droplet-related services, including Managed Databases, Load Balancers, App Platform, and Managed Kubernetes, as this maintenance has been carefully designed and tested to be seamless. In the unlikely event that an undetected misconfiguration occurs, a subset of customers could experience temporary network disruption. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions related to this issue, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

May 15, 02:00 UTC
Resolved - As of the current time, our Engineering team has confirmed that the issue with Serverless Inference has been resolved. The root cause of the issue was an outage with our provider, Anthropic, which affected users of Sonnet 4.6 and Opus 4.7 models. According to Anthropic's status page (https://status.claude.com/incidents/8z7l5zcy0v3b), they have resolved the outage. If you continue to experience problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.

May 15, 01:23 UTC
Identified - According to Anthropic's status page (https://status.claude.com/incidents/8z7l5zcy0v3b), they have identified the root cause and are actively working on a fix. At this time, users may continue to experience errors when attempting to use Sonnet 4.6 and Opus 4.7 models. We will provide another update once Anthropic has implemented a fix and service is restored.

May 15, 01:21 UTC
Monitoring - As of the current time, our Engineering team is aware of an ongoing incident with our provider, Anthropic, that is impacting Serverless Inference. The outage is affecting all users attempting to use Sonnet 4.6 and Opus 4.7 models. According to Anthropic's status page (https://status.claude.com/incidents/8z7l5zcy0v3b), they are currently experiencing an outage that is causing this disruption. We apologize for the inconvenience and will provide updates as more information becomes available.

May 14, 20:46 UTC
Resolved - As of 19:50 UTC, the issue affecting the DNS service has been fully resolved, and all related services, including Let's Encrypt certificate issuance and Managed MongoDB provisioning, are now operating normally.

The backlog of delayed requests has been successfully processed, and all DNS record updates, pending certificate, and MongoDB operations should now be complete.

We apologize for the disruption this caused and appreciate your patience while our team worked to restore full functionality.

However, if you continue to experience any issues, please don't hesitate to raise a support ticket for further investigation. We'll be happy to assist you.

May 14, 16:42 UTC
Monitoring - Our Engineering team has implemented a fix for the issue affecting our DNS service and are now seeing DNS record updates successfully propagate to the edge.

As a result, Let's Encrypt certificate issuance and Managed MongoDB provisioning (including scaling operations) should resume. We are currently monitoring the systems as they process the backlog of delayed requests. Affected MongoDB clusters and certificate requests should complete their provisioning automatically.

We will continue to monitor the situation closely to ensure full stability. We appreciate your patience throughout this process and will provide an update once the issue is fully confirmed as resolved.

May 14, 15:52 UTC
Update - Our engineering team continues to investigate an issue affecting our DNS service. At this time, DNS resolution remains functional; however, new changes to DNS records are currently not being reflected at the edge.

This issue is also impacting related services. Specifically, customers may be unable to create new Let's Encrypt certificates. Regarding Managed MongoDB, customers will be able to submit requests to create new clusters or scale existing ones, but the completion of the provisioning process is currently delayed. This is due to the dependency on Let's Encrypt certificate issuance, which requires functional DNS propagation.

Affected clusters will automatically recover and complete their provisioning once the DNS issue is resolved. Our engineering team is actively working to restore full functionality across all affected services.

We apologize for the inconvenience and will share more information as it becomes available.

May 14, 13:57 UTC
Investigating - Our Engineering team is investigating an issue affecting our DNS service. At this time, DNS resolution remains functional but any changes to DNS records are not being reflected at the edge. Additionally, customers may be unable to create new Let's Encrypt certificates at this time. Our engineering team is actively working to identify the root cause and restore full functionality.

We apologize for any inconvenience, and we'll share more information as it becomes available.

May 16, 05:07 UTC
Completed - The scheduled maintenance currently in progress has encountered unexpected roadblocks. As a result, we have made the decision to pause the maintenance at this time.

We will provide a further update with a specific time and date for the resumption and expected completion as soon as those details are finalized.

We apologize for any inconvenience and thank you for your understanding.

If you have questions or concerns about this maintenance, please reach out to us by opening up a ticket on your account.

May 15, 06:06 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 14, 20:06 UTC
In progress - Phase 1 maintenance is complete. Phase 2 is scheduled to begin on the 15th of May 2026 (Friday) at 04:30 UTC.

May 14, 20:05 UTC
Scheduled - Phase 1 maintenance is complete. Phase 2 is scheduled to begin on the 15th of May 2026 (Friday) at 04:30 UTC.

May 14, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 13, 21:02 UTC
Scheduled - Phase 1 Start: 2026-05-14 04:30 UTC
Phase 1 End: 2026-05-14 17:30 UTC

Phase 2 Start: 2026-05-15 04:30 UTC
Phase 2 End: 2026-05-15 17:30 UTC


During the above windows, our Engineering team will be performing upgrades to Functions backend infrastructure in the SYD1 region.

Expected Impact:

We anticipate some potential service disruptions during these maintenance windows. Function invocations may experience brief periods of elevated error rates or timeouts during node pool recycling in each region, and Apps that are configured with DBaaS Trusted Sources may see Trusted Source connectivity failures until DBaaS firewall rules are refreshed post-upgrade. We do not anticipate any impact to other non-Function components.


If you have any questions related to this event, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

May 12, 11:37 UTC
Resolved - The remediation for the issue affecting the GradientAI Agent Platform Playground has been fully implemented, and the service is operating normally. We are no longer observing customer impact related to this issue, and the incident has been resolved.

May 12, 11:36 UTC
Monitoring - We have applied a fix for the issue affecting the GradientAI Agent Platform Playground and are monitoring the service to ensure continued stability. At this time, we are no longer observing new reports related to this issue.

May 12, 11:14 UTC
Update - A fix has been applied for the issue affecting the GradientAI Agent Platform Playground, and we are observing recovery in service behavior.

May 12, 10:50 UTC
Identified - We have identified the cause of the issue affecting the GradientAI Agent Platform Playground. Our engineering team is implementing a fix, and we will provide another update as soon as it is available.

May 12, 10:24 UTC
Investigating - We are currently investigating an issue affecting the GradientAI Agent Platform Playground. Users may see a “Something went wrong” error for all agent interactions in the Playground. Agent functionality through API endpoints remains unaffected. We are actively working to identify the cause and will provide an update as soon as more information is available.

May 9, 14:42 UTC
Resolved - Between 5:35 and 14:25 UTC today, our Engineering team identified an issue that prevents enabling Two-Factor Authentication (2FA) and Google/GitHub authentication through the Control Panel. During this period, users might have encountered issues while enabling authentication methods and accessing teams with secure sign-in enabled.

Our team has taken appropriate measures to address the issue. We can confirm that service has been restored and is now functioning normally.

We regret the inconvenience caused. However, if you continue to experience any issues, please create a support ticket for further analysis.

May 9, 13:51 UTC
Monitoring - Our Engineering team has implemented necessary changes to address the issue affecting the ability to enable Two-Factor Authentication (2FA) and Google/GitHub authentication through the Control Panel. Our team is currently monitoring the situation to ensure stability.

We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.

May 9, 11:15 UTC
Investigating - Our Engineering team is investigating an issue affecting the ability to enable Two-Factor Authentication (2FA) and Google/GitHub authentication through the Control Panel. During this time, users may encounter errors while enabling these authentication methods and could also experience issues accessing teams with secure sign-in enabled.

We apologize for the inconvenience and will provide an update as soon as more information becomes available.

May 8, 21:54 UTC
Resolved - The upstream outage with Let's Encrypt has been resolved. Customers should now be able to issue Let's Encrypt certificates for Spaces, Load Balancers, and App Platform Custom Domains. Our Engineering team has also confirmed that stuck or delayed actions with Mongo, Advanced PG, and Advanced MySQL databases should complete normally now.

We appreciate your patience. If you continue to experience any issues, please open a support ticket from within your account.

May 8, 20:46 UTC
Identified - Our Engineering team is aware of an upstream outage with Let's Encrypt (see https://letsencrypt.status.io/) which impacts the following services:

- Inability to create new Let's Encrypt certificates for Spaces, Load Balancers, and App Platform Custom Domains
- Stuck or delayed creates/forks/restores on Mongo, PG, and MySQL databases.

Please note that operations related to Managed Databases and App Platform Custom Domains will automatically retry and should complete successfully once the upstream outage is resolved.

We'll continue to monitor this situation and provide updates. We apologize for the inconvenience.

May 8, 19:59 UTC
Resolved - Our engineering team has resolved the issue with multiple services in NYC2 region, and all services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience and thank you for your patience.

May 8, 19:53 UTC
Update - We are continuing to monitor for any further issues.

May 8, 19:21 UTC
Monitoring - Our Engineering team has identified the issue and implemented a fix to resolve the issues with multiple services, and is monitoring the situation. We will post an update as soon as the issue is fully resolved.

May 8, 18:01 UTC
Investigating - We are currently investigating an issue affecting multiple services in our NYC2 region. Our engineering team is aware of the situation and is working to identify the root cause and restore full connectivity as quickly as possible.

Users with resources in the NYC2 region may experience issues with Droplet connectivity, API requests, or other services.

We will provide additional updates as more information becomes available. We apologize for any inconvenience this may cause.

May 7, 21:00 UTC
Completed - The scheduled maintenance has been completed.

May 7, 15:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 7, 15:13 UTC
Scheduled - Start: 2026-05-07 15:00 UTC
End: 2026-05-07 21:00 UTC

Our Engineering team is performing maintenance on core control plane infrastructure. Please note that the existing infrastructure will continue running without issue. This maintenance may impact create, read, update, and delete (CRUD) operations in all regions.

Expected Impact:

During the maintenance window, users may experience brief periods of increased latency with the following platform operations:

Cloud Control Panel and API operations
Event processing
Droplet creates, resizes, rebuilds, and power events
Managed Kubernetes reconciliation and scaling
Load Balancer operations
Container Registry operations
App Platform operations
Managed Database creation and scaling

We do not expect any impact to customer traffic due to this maintenance. If an unexpected issue for the control plane arises, we will endeavor to keep any impact to a minimum and may revert if required.

If you have any questions related to this maintenance please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

May 4, 21:01 UTC
Completed - The scheduled maintenance has been completed.

May 4, 13:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 2, 13:25 UTC
Scheduled - Start: 2026-05-04 13:00 UTC
End: 2026-05-04 21:00 UTC

During the above window, our Engineering team will be performing maintenance on core control plane infrastructure. Please note that the existing infrastructure will continue running without issue. This maintenance may impact create, read, update, and delete (CRUD) operations in all regions.

Expected Impact:

During the maintenance window, users may experience brief periods of increased latency with the following platform operations:

Cloud Control Panel and API operations
Event processing
Droplet creates, resizes, rebuilds, and power events
Managed Kubernetes reconciliation and scaling
Load Balancer operations
Container Registry operations
App Platform operations
Managed Database creation and scaling

We do not expect any impact to customer traffic due to this maintenance. If an unexpected issue for the control plane arises, we will endeavor to keep any impact to a minimum and may revert if required.

If you have any questions related to this maintenance please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

May 4, 15:00 UTC
Completed - The scheduled maintenance has been completed.

May 4, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 2, 12:39 UTC
Scheduled - Start: 2026-05-04 13:00 UTC
End: 2026-05-04 15:00 UTC

During the above window, our Networking team will be making changes to the core networking infrastructure to improve performance and scalability in the SFO2 region.

Expected impact:

We do not anticipate any downtime for Droplets or Droplet-related services, including Managed Databases, Load Balancers, App Platform, and Managed Kubernetes, as this maintenance has been carefully designed and tested to be seamless. In the unlikely event that an undetected misconfiguration occurs, a subset of customers could experience temporary network disruption. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions related to this issue, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

May 4, 21:00 UTC
Completed - The scheduled maintenance has been completed.

May 4, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 2, 09:15 UTC
Scheduled - Start: 2026-05-04 13:00 UTC
End: 2025-05-04 21:00 UTC

During the above window, our Engineering team will be performing maintenance on core control plane infrastructure. Please note that the existing infrastructure will continue running without issue. This maintenance may impact create, read, update, and delete (CRUD) operations in all regions.

Expected Impact:

During the maintenance window, users may experience brief periods of increased latency with the following platform operations:

Cloud Control Panel and API operations
Event processing
Droplet creates, resizes, rebuilds, and power events
Managed Kubernetes reconciliation and scaling
Load Balancer operations
Container Registry operations
App Platform operations
Managed Database creation and scaling

We do not expect any impact to customer traffic due to this maintenance. If an unexpected issue for the control plane arises, we will endeavor to keep any impact to a minimum and may revert if required.

If you have any questions related to this maintenance please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Apr 30, 19:00 UTC
Completed - The scheduled maintenance has been completed.

Apr 30, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 28, 16:19 UTC
Scheduled - Start: Apr 30, 2026, 16:00 UTC to
End: Apr 30, 2026, 19:00 UTC

During the above window, our Networking team will be making changes to the core networking infrastructure to improve performance and scalability in the FRA1 region.

Expected impact:

We do not anticipate any downtime for Droplets or Droplet-related services, including Managed Databases, Load Balancers, App Platform, and Managed Kubernetes, as this maintenance has been carefully designed and tested to be seamless. In the unlikely event that an undetected misconfiguration occurs, a subset of customers could experience temporary network disruption. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions related to this issue, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Apr 28, 19:33 UTC
Resolved - All services are operating normally. We will continue to monitor the system to ensure ongoing reliability.

Thank you for your patience while we worked to resolve this issue.

Apr 28, 19:00 UTC
Monitoring - Service for Serverless Inference has been restored.
We’ve implemented tighter rate limits to help prevent recurrence and are closely monitoring system performance. Some users may still experience intermittent latency as we complete final stabilization efforts.
Our team remains actively engaged to ensure full recovery. We appreciate your patience and will provide further updates as needed.

Apr 28, 15:59 UTC
Identified - We have identified an issue affecting our service and are currently working to implement a fix. Our team is actively investigating and taking the necessary steps to restore normal operations as quickly as possible.

We appreciate your patience and will provide updates as soon as more information becomes available.

Apr 28, 13:45 UTC
Investigating - Serverless inference customers are experiencing elevated 5xx errors, including “context canceled” responses. This may result in intermittent request failures. Our team is actively investigating and will provide updates as more information becomes available.

Apr 30, 06:43 UTC
Completed - During the dry-run for the scheduled SFO2 Network Maintenance , our team identified some potential risks that need to be addressed to ensure a smoother and safer implementation. As a result, we are cancelling the current maintenance window and will be rescheduling it to 2026-05-04 13:00-15:00 UTC.

Thank you for your understanding and patience as we work to improve performance and scalability.

If you have any questions related to this issue, please send us a ticket from your cloud support page: https://cloudsupport.digitalocean.com/s/createticket

Apr 28, 13:16 UTC
Scheduled - Start: Apr 30, 2026, 13:00 UTC
End: Apr 30, 2026, 15:00 UTC

During the above window, our Networking team will be making changes to the core networking infrastructure to improve performance and scalability in the SFO2 region.

Expected impact:

We do not anticipate any downtime for Droplets or Droplet-related services, including Managed Databases, Load Balancers, App Platform, and Managed Kubernetes, as this maintenance has been carefully designed and tested to be seamless. In the unlikely event that an undetected misconfiguration occurs, a subset of customers could experience temporary network disruption. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions related to this issue, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket