We initially compared platform on booking billing, and marketing features.

The bigger issue was data access.

Once the gym platform connects to email, SMS, payments, access control, and reporting tools, the same member data can end up in several systems.

We simplified the stack, kept one central member record, and restricted managers to their own locations.

The main lesson don’t accept secure and compliant at face value. Ask who can access the data, where it goes, and what happens when integrations are removed.

Has anyone else found the integrations caused more complexity than main platform?