The absolute nightmare of handing over custom automation setups to non-technical clients.
I’ve been building custom automation flows for B2B clients as a freelancer. The building part is fun, but the handoff process is giving me a massive headache every single time.
If I host their workflows on my own servers, I become their unofficial 24/7 IT support. If something breaks at 3 AM, they expect me to fix it instantly, plus there are massive data privacy liabilities. But if I ask them to rent their own VPS or set up their own cloud account so I can deploy the files, they get completely overwhelmed by the technical jargon. I waste hours just walking them through how to generate API keys or input credentials.
How are other freelancers handling the client handover phase? Do you package everything into their own infrastructure from day one, or have you found a way to deliver the solution as a simple, front-end interface they can just use without seeing the back-end?
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