This is a follow up post from my original post where am looking for CRM for my small business and I need help on picking one without getting scammed of hidden fees.

Someone asked me to post what features I want for my CRM so I have listed here some of them and open to any others that you recommend.

Customer data management
Lead management
Online enquiry forms
Automated follow up
Integration to website, phone number, email and social medias with instant automated follow up
Schedule social media posting
Quote and invoice management
Email Marketing, promotions, discounts
Scheduling and task management
Booking management

Hi,
I have a small cleaning business. We already have a website and we are looking for CRM.
Which one do you guys recommend? For a small cleaning business?
What are the setup cost?
And are there any hidden cost?
I have been researching around but they always trying to sale themselves as the best.
Just wanted to know what we should know before choosing.

Thanks you