I’ve spent the last year building a CRM/revenue platform, one thing I’ve realized is that everyone seems to hate something different about the software they already use but is it enough to switch?

Some people complain about data entry.
Others hate moving deals through pipelines.
Some spend hours creating quotes.
Others struggle with the handoff between sales and operations.

Before any useful tools can be built, we need to learn from people who use CRMs every day rather than assume we know the answers.

I personally come from a corporate energy and infrastructure role and the crm was the glue we used to hold our teams together but still each one had lacking capabilities which fostered the current platform I’ve built fortifiers.

So I’m not looking to promote anything but genuinely curious:

What’s the biggest frustration with your current CRM?
What’s one feature you wish existed but doesn’t?
If you could delete one part of your workflow forever, what would it be?
I’m not here to pitch anything. I’m genuinely trying to understand where existing CRMs still fall short. If anyone is interested in seeing what I’m building afterward, I’m happy to share it privately, but I’d value the discussion regardless.