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How Africa’s e-commerce giant is fighting off Shein and Temu

Competition has been steep for Jumia, Africa’s largest e-commerce platform, especially from major Chinese companies like Temu and Shein.  Jumia is now using the same playbook its Chinese rivals have...

© Christopher Pike/Bloomberg via Getty Images

Francis Dufay, chief executive officer of Jumia Technologies AG.
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SFO2 Power Maintenance

Aug 22, 04:54 UTC
Completed - Our Engineering team has confirmed that the issue caused by the unexpected power event has been fully resolved. Droplet connectivity in SFO2 should now be completely restored, and events like powering on/off should work as expected.

We apologize for any inconvenience caused. If you continue to experience any issues, please open a support ticket from within your account.

Aug 22, 01:25 UTC
Update - Our Engineering team has mitigated the issue with the unexpected power event and will continue to monitor this closely. Droplet connectivity in SFO2 should be restored, and events, such as powering on/off, should complete successfully now.

We apologize for the inconvenience this has caused. We will post updates if any further unexpected issues arise, and once this maintenance is fully completed. Thank you for your patience.

Aug 22, 00:35 UTC
Update - Our Engineering team is still working on the issue with some nodes in SFO2 going offline. Some users may still experience connectivity and event processing issues in SFO2.

We apologize for the inconvenience. We will post an update once we've confirmed that this issue is resolved.

Aug 21, 23:29 UTC
Update - During this maintenance, an unexpected power issue has occurred, which has caused multiple nodes to go down. Some customers with Droplets in SFO2 may notice that their Droplets are experiencing connectivity and event processing issues.

Our Engineering team is working to resolve this immediately, we will post an update here once we have more information.

Aug 21, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 21, 20:50 UTC
Scheduled - We are initiating an emergency power maintenance in one of our data center cages. This maintenance is critical and must be performed immediately to ensure infrastructure stability.

Expected Impact:

All devices run on redundant power. We do not expect any customer impact during this maintenance. If the redundant power feed experienced an issue during the course of the maintenance (which is unlikely), customers could see impact to existing resources housed in the affected cages, including Droplets, rDNS, and Object Storage. We will post updates if any unexpected outage occurs.

To help ensure a safe operation, we've temporarily reduced Droplet capacity in our SFO2 region. Customers who deploy Droplets in SFO2 may see some sizes unavailable or run into capacity errors for large deployments. This is temporary, so if you do encounter an error, we encourage you to try to deploy once more once the maintenance is complete.

Our engineering and operations teams are onsite and will be monitoring affected systems closely throughout the maintenance. Emergency notifications will be sent promptly if any critical impacts arise.

We appreciate your understanding as we work to resolve this situation as quickly and safely as possible.

If you have any questions related to this maintenance please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

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Cloud Control Panel and API

Aug 15, 15:42 UTC
Resolved - From 14:40 UTC to 14:52 UTC, users may have experienced errors when trying to use the API or while accessing our Cloud Control Panel at https://cloud.digitalocean.com.

Our Engineering team has implemented a fix and confirmed full resolution of the issue. Users should be able to access the API and Cloud Control Panel without issue now.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

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Silicon Valley is sucking up Singapore’s tech talent

Singapore is known for channelling its best talent into the public sector and with GovTech it’s no different. The government aims to staff the agency with the same calibre of...

© Martin Abbugao/AFP via Getty Images

A staff member of GovTech demonstrating the use of facial verification technology in Singapore.
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OpenAI Rate Limits Affecting Serverless Inference

Aug 13, 09:30 UTC
Resolved - As of 18:45 UTC, our Engineering team has resolved the issues with OpenAI rate limits that were affecting certain DigitalOcean services. The problem, which began at approximately 09:30 UTC, caused errors (429s) for Agents using OpenAI models for serverless inference.

Systems Affected:

Serverless inference
Evaluations

Technical Details: The issue was caused by exceeding OpenAI rate limits, which resulted in 429 errors for OpenAI models.

Duration: The incident lasted for approximately 9 hours, from 09:30 UTC to 18:45 UTC. We apologize for any inconvenience this may have caused and appreciate your patience as we worked to resolve the issue. If you continue to experience problems, please open a ticket with our Support team.

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The UAE is giving away its advanced AI

Abu Dhabi is giving away what Silicon Valley sells. The United Arab Emirates is offering its advanced Falcon artificial intelligence programs completely free at a time when OpenAI, Google, and...

© Joanne Lee/Rest of World

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Issues with doctl release

Aug 7, 23:45 UTC
Resolved - Our Engineering team identified and resolved an issue with the doctl v1.136.0 that was affecting automations and integrations, including App Platform and GitHub Action.

Users with the affected version of doctl may see 404 errors blocking their pipeline. The issue was caused by missing binaries in the release. The broken release has been deleted. Automations depending on doctl should now function as expected.

We apologize for the inconvenience. The new release shall be published soon.

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