edit again: i think it's fixed now by disabling my caching plug ins! i will have to check back in probably after giving it some time and on non-private browsers to see how things look!

edit: if this makes a difference, i went into inspect element on a page that shows the old menu and it has the old url in the html(?) but on a page that shows the new menu it shows the new url - is assuming that still means a caching problem is likely?? sorry im not familiar with backend stuff, clearly..

hi guys!

firstly, i'm sorry if i use any incorrect terminology or have made any silly mistakes. i also hope this post makes sense. i learnt to use wordpress and elementor through an assignment for uni, but i don't have knowledge as extensively as this issue goes.

the company that i work for has a wordpress page that was made by someone else who no longer works here and i cannot contact him for help. as i have experience with wordpress, i update it pretty regularly when we sell/receive stock, etc.

a few months ago, i created a new elementor page for a category of products we sell. i added it to the menu and everything was fine. however, recently i replaced that page with the product category link and i have updated the navigation under appearance -> menus -> save menu. i tried both navigating it as a product category and as a custom link, yet both have the issue below:

almost every single page on the company website is still leading to the old page when i click the link on the menu? but a handful of pages are showing the new page?

my only guess is that this is a caching issue, however i have cleared/changed the cache through:

1. elementor -> tools -> clear files & data
2. speed optimizer -> caching -> manual cache purge
3. elementor -> theme builder -> header (the person who built the website has a bunch of templates) -> edit with elementor -> edit wordpress menu -> cache settings (i then changed it from default (active) to inactive, which still didnt fix this issue)

i have tried checking from private browsers which is how i know that on almost every page on the website, the menu is not updating.

i know it would probably help to post the links, i just don't want to dox where i work so i hope this was descriptive enough.

any help would be greatly appreciated! i'm sorry if i sound stupid or anything! i'm really interested in wordpress design and this is a new learning opportunity for me. it's hard building from what someone else has made and not knowing what they've set everything to.

edit again: i think it's fixed now by disabling my caching plug ins! i will have to check back in probably after giving it some time and on non-private browsers to see how things look!

edit: if this makes a difference, i went into inspect element on a page that shows the old menu and it has the old url in the html(?) but on a page that shows the new menu it shows the new url - is assuming that still means a caching problem is likely?? sorry im not familiar with backend stuff, clearly..

hi guys!

firstly, i'm sorry if i use any incorrect terminology or have made any silly mistakes. i also hope this post makes sense. i learnt to use wordpress and elementor through an assignment for uni, but i don't have knowledge as extensively as this issue goes.

the company that i work for has a wordpress page that was made by someone else who no longer works here and i cannot contact him for help. as i have experience with wordpress, i update it pretty regularly when we sell/receive stock, etc.

a few months ago, i created a new elementor page for a category of products we sell. i added it to the menu and everything was fine. however, recently i replaced that page with the product category link and i have updated the navigation under appearance -> menus -> save menu. i tried both navigating it as a product category and as a custom link, yet both have the issue below:

almost every single page on the company website is still leading to the old page when i click the link on the menu? but a handful of pages are showing the new page?

my only guess is that this is a caching issue, however i have cleared/changed the cache through:

1. elementor -> tools -> clear files & data
2. speed optimizer -> caching -> manual cache purge
3. elementor -> theme builder -> header (the person who built the website has a bunch of templates) -> edit with elementor -> edit wordpress menu -> cache settings (i then changed it from default (active) to inactive, which still didnt fix this issue)

i have tried checking from private browsers which is how i know that on almost every page on the website, the menu is not updating.

i know it would probably help to post the links, i just don't want to dox where i work so i hope this was descriptive enough.

any help would be greatly appreciated! i'm sorry if i sound stupid or anything! i'm really interested in wordpress design and this is a new learning opportunity for me. it's hard building from what someone else has made and not knowing what they've set everything to.