Sep 20, 09:05 UTC
Resolved - Our Engineering team has resolved the issue that was affecting the ability to access and manage the Managed Databases and App Platform in the Cloud Control Panel. Users should now no longer experience slowness, timeouts, or errors when interacting with Managed Databases or App Platform services. All operations should be functioning normally.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Sep 20, 02:30 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue that was resulting in the degradation of the Managed Database and App platform deployment in the Cloud Control Panel.

During this time, users should no longer experience slowness issues with Managed Database and App Platform, and any other previously mentioned timeouts and errors.

We will post an update as soon as the issue is fully resolved.

Sep 20, 00:42 UTC
Identified - Our Engineering team has identified an issue affecting the ability to access and manage the Managed databases and App platform in the Cloud Control Panel.

While there is no impact on data-plane availability, Users may experience some issues like UI taking a while to load, request timeouts, some delays in App platform deployment for apps that have databases, and some API errors.

Our Engineering team is already working on this issue for the resolution. We apologize for the inconvenience and will share an update once we have more information.