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ZDNet in small-business-going-big-on-mobility
- I've been a Google phone diehard for 10 years - here's my 5-part wishlist for Pixel 11
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ZDNet in Security
- I've been a Google phone diehard for 10 years - here's my 5-part wishlist for Pixel 11
I've been a Google phone diehard for 10 years - here's my 5-part wishlist for Pixel 11
Preferred set up in development vs production
I've seen a lot of different ways of setting up development environments for Drupal, but am curious about which one is most popular, and what is the preferred method for production?
I only ask because I have a few machines in my homelab running FreeBSD, Slackware and Ubuntu, and would like to set off on the right foot knowing what best practices are.
It's only for a hobby website. I'm comfortable with git, docker and composer but am not a developer (my php knowledge is next nothing).
Any suggestions would be greatly appreciated.
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CRM - Customer Relationship Managment
- We built an AI-native CRM, then mostly stopped saying "AI" in sales calls. Here's why
We built an AI-native CRM, then mostly stopped saying "AI" in sales calls. Here's why
Some of you might remember a post I wrote about capping our CRM pricing at CHF 350/month flat. Buried in it was one line that got more DMs than the pricing itself: that predictability resonated with our buyers more than any AI capability we led with. A few people asked what I meant by that, so here is the longer version.
Quick context: I spent about 12 years building software inside Swiss regulated banks before leaving to build an AI-native CRM for German-speaking SMEs. And I mean AI-native literally. The product's whole reason to exist is that the AI does the CRM work people hate: logging activity, keeping records current, drafting follow-ups, surfacing what needs attention. Take that away and there is no product.
So naturally, our early pitch led with it. AI-native CRM, intelligent automation, the whole vocabulary. And in demo after demo with our actual buyers, conservative Swiss and DACH SMEs, it landed with polite nodding and no second meeting.
It took me embarrassingly long to understand why. For this buyer, "AI" is not a capability claim. It is a risk claim. It translates to: my data goes somewhere I can't see, the vendor will change things under me, and my industry association just sent a newsletter warning about exactly this. These are firms that kept their accounting software for fifteen years because it never surprised them. Leading with AI meant opening every conversation with the thing they were most skeptical of.
What we changed: we stopped describing the technology and started describing the Tuesday evening. Nobody types meeting notes into a database at 7pm anymore. Your pipeline is current without anyone maintaining it. Same product, zero mystery vocabulary. And we moved data residency, auditability, and "here is exactly where your data lives" from the compliance footnote to the second slide, because it turned out that was the real question hiding behind the AI skepticism all along. My banking years finally paid off there; I can talk about audit trails with genuine enthusiasm, which is a strange superpower.
What happened: conversations got longer and more concrete. Instead of debating whether AI is trustworthy in the abstract, we were debating whether our tool fits their process, which is a discussion you can actually win. Interestingly, once trust was established, customers started asking about the AI themselves, on their terms. The feature didn't change. The sequence did.
The honest cost: our marketing and our sales pitch have split personalities. In search and directories, "AI CRM" is the category people look for, so our website has to say the words our sales calls avoid. And there is a real risk that as AI normalizes over the next few years, the vendors who shouted it loudest early will own the category label while we deliberately whispered. That trade-off is not settled, and it is the part I second-guess.
What I would do differently: I would have talked to our buyers' actual objections before writing a single line of positioning, instead of importing the vocabulary of the SaaS bubble I was reading. The market told us within ten demos. I just needed three months to listen.
Curious about others selling AI products into AI-skeptical or conservative markets: do you lead with the technology or bury it? And has anyone seen the "whisper strategy" backfire once the market caught up?
(Disclosure: I'm the founder of Uliasti, the team behind the product: Advanzo. Happy to go deeper in the comments.)
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Learning to use CRM for free as an unemployed person
I am undergraduate and thought to learn this for entry level job in my country. It would be better if I had free certificate. I am looking for free course and free certification of crm course and also any free crm software which I can use to practice
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CRM - Customer Relationship Managment
- What building a backend integration for a CRM analytics product taught me about how fragile these platforms actually are
What building a backend integration for a CRM analytics product taught me about how fragile these platforms actually are
Spent the last 7 months building the integration layer behind an analytics product that connects to a CRM platform, the part that authenticates, pulls historical data, and keeps everything in sync in real time. Wanted to share a few things that surprised me, since most of this never shows up unless you're the one building underneath it.
The biggest one: pagination silently changed strategy partway through large data pulls. The API would start with page-based pagination and switch to cursor-based mid-sync, with nothing announcing it happened. My first sync just quietly dropped records for a week before the counts stopped adding up and I went looking.
Webhooks lied too, in a specific way. An event would fire, I'd go fetch the record it pointed to, and it wouldn't be there yet. The API lagged behind its own webhook system by a beat. Fixed it with a short deliberate delay before the fetch instead of retrying immediately, which just hammered an endpoint that wasn't ready.
Billing got weirder than expected once it wasn't per-user. When access is billed per account rather than per person, you get real scenarios most billing integrations don't plan for: two team members trying to pay for the same thing at once, a payer's card failing on renewal, responsibility shifting from one person to another without anyone losing access mid-transition.
None of this is visible from the outside. As a CRM user you just experience "the integration is being weird again" with no idea why. Usually it's not that the platform is broken, it's that these tools grow faster than their APIs get documented, and things quietly shift underneath the surface.
Curious if others managing CRM integrations have run into similar flakiness, pagination inconsistency, webhook timing issues, or anything else that only shows up once you're deep in the plumbing.
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Drupal - Open Source Content Platform | #Celebr8D8
- Referral group and opportunities for freshers 2026 batch
Referral group and opportunities for freshers 2026 batch
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ZDNet in small-business-going-big-on-mobility
- The iPad mini's biggest update in 5 years is expected this fall - here's what we know
The iPad mini's biggest update in 5 years is expected this fall - here's what we know
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ZDNet in Security
- The iPad mini's biggest update in 5 years is expected this fall - here's what we know
The iPad mini's biggest update in 5 years is expected this fall - here's what we know
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ZDNet in small-business-going-big-on-mobility
- I tested Nothing's new pink earbuds, and they look as good as they sound
I tested Nothing's new pink earbuds, and they look as good as they sound
I tested Nothing's new pink earbuds, and they look as good as they sound
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Drupal - Open Source Content Platform | #Celebr8D8
- Did you know about the Drupal Associationβs board election?
Did you know about the Drupal Associationβs board election?
| The election for the community-elected At-Large board seat begins next week from 22 July at 00:00 UTC through 14 August at 23:59 UTC. There are 8 great candidates running. Do learn about the candidates; their candidate profiles are linked on https://www.drupal.org/association/board/elections/election-2026-dates-and-candidates ! You can also ask them questions in the drupal-association channel in Drupal slack to get to know them more. You can vote if youβre a member of the Drupal Association and your membership is active 24 hours before the voting period begins (so it must be active by 21 July 00:00 UTC). If youβre not a member but want to vote, you can either join the Drupal Association as a Ripple Maker or contact the Drupal Association to request a no-cost membership. Figured Iβd share this here in case anyone has been out-of-the-loop! [link] [comments] |
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CRM - Customer Relationship Managment
- Built an AI WhatsApp CRM after getting frustrated with expensive tools β Looking for feedback
Built an AI WhatsApp CRM after getting frustrated with expensive tools β Looking for feedback
Hey everyone,
Over the last few months, I've been building an AI-powered WhatsApp CRM because I was tired of using multiple tools for simple business workflows.
Most platforms were either:
- Too expensive
- Too complicated
- Missing AI features
- Required lots of integrations
So I decided to build one myself.
Current Features
β
Official WhatsApp Cloud API
β
AI Chatbot (trained on your website & documents)
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CRM with lead management
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AI Follow-ups
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Broadcast Messaging
β
Workflow Automation
β
Appointment Booking
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Shared Team Inbox
β
Templates & Campaigns
β
Analytics Dashboard
β
Website & Landing Page Integration
The goal is to give small businesses everything in one dashboard instead of paying for 5β6 different tools.
I'm currently offering:
- π 14-Day Free Trial
- π° βΉ1499 plan for just βΉ499/month (limited-time launch offer)
I'm not here just to promote itβI genuinely want feedback.
I'd love to know:
- What features are must-haves in a WhatsApp CRM?
- What's your biggest pain point with WhatsApp automation?
- Which CRM are you currently using?
- What would make you switch?
I'd really appreciate any honest feedback, criticism, or feature suggestions. Thanks! π
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New wp2shell WordPress Core Flaw Lets Unauthenticated Attackers Run Code

OpenSSL HollowByte Flaw Could Freeze Server Memory with 11-Byte TLS Requests

Build a Lead Operating System for Real Estate agency
Before starting this My Agent has Each user memory, and each user's progress saved in the database like whenever any user came agin it started the chat where he/her left off.
Let's begin,{β’β’}
I build a complete solution for Real estate agency
1.It has a agent that asks the question to each user and also having each user memory
2.Lead qualification agent that qualifying the lead it's rule based you can change as per your requirements
3.And the Follow up Automation
Let's understand each workflow deeply what actually it will do
For Lead qualification :
it will qualify the lead based on the given rules (No Ai, No hallucinations) just rules, For example you want only those leads who have 30L budget and timeline is 1Month than it's come to HOT LEAD and another lead have 90L budget timeline 1 year it will come in WARM LEAD.
Before diving into the Follow up automation, I used Meta api for sending messages using interactive list, that is dynamic changes according to the user's current_state
Follow up automation:
As we know that Meta starts the 24 Hours Window when user sends the message. and it will charge per messages after the 24 hour window if they sends the message again. So I utilize the 24 window cost effectively. this follow up automation checks rhe user state their intent (buy, rent,sell) check his state and send the question again where the user left off And you can set the time duration as your requirement for demo purposes I used 3Min the agent sends the follow up message every 3 mimutes and only if the user status is active if users give all the answers of the asked questions then it will not going to send the follow up message it only run when the user's state is active
For an example User A came Says I want to buy the property agent starts asking the questions and out of 5 questions user only answered 2 questions and Dissapeared then this automation will run and sends the follow up message to the user according to his current_state where he/her left of. The same user came again and give the answer of 3,4, Questions and again Dissapeared but again 1 question is still left then this automation will sends the follow up message again until they gives the all answers of all asked questions and you can reduce the no. Of questions it depends on you
And maybe you have one question in mind what if users wants to Restart the chat Or Talk to human, my system also solved this problem also We sends the button Or list that is hardcoded (2 Buttons) Restart or Talk to human if user wants Restart the conversation so they can just selecting the Restart button in the list and in the backend it will delete his all details and Restarts again
And everything in the Dashboard or Hubspot Any CRM software
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Meeting Prep? Help!
I'm trying to figure out a way to simplify and shorten the amount of time it takes me to prep for customer meetings. I have a manual process with claude, but it takes me a ton of time to find an upload or copy/paste the right information. My manual process I use all or some of these, email, chat, meeting transcripts and notes. I've tried using HubSpot meeting prep and it was ok, but I wasn't able to get it to use my meeting transcripts so it missed a lot. Maybe there is a way to do it, but I couldn't figure it out. I primarily use Krisp for recordings, & transcripts and have tried meeting prep in their tool. It does a good job on the transcript, but it's not using anything else so I don't get the whole picture for meeting prep. Is anybody else using their CRM or any other tool for meeting prep?
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Latitude and Longitude

Seven Malicious Vite npm Packages Use Blockchain C2 to Deliver a RAT

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ZDNet in small-business-going-big-on-mobility
- This Levoit is the best smart air purifier I've tested (and it's on sale)