Process Optimization


wacrm uses the official meta api, I took it and swapped Meta's WhatsApp API for a free, self-hosted Evolution API backend, no Business API, no per-message fees, no template approvals. Just scan a QR to connect. I also added multi-number support, group chats, call logging, and one-command Docker setup. Open-sourced it on github if anyone wants to run their own, this is the project name `wacrm-free`. I don't know if links are allowed here so I didn't add the direct github link but my username is ElormCodes1.
i used to hate seeing blank fields in hubspot
company size missing? go check linkedin
job title looks weird? figure out what they actually do
someone writes ""looking for solutions"" on a form? cool, now spend five minutes trying to decide if that means anything
then copy everything back into the crm one field at a time
did this for way too long lol
we eventually started messing with a workflow using hubspot, sales navigator, typeform, slack, and expertise ai to help with some of the enrichment
and the funny part is i've gotten way more comfortable with leaving fields empty
can't confidently tell how big the company is? blank
""exploring options"" could mean literally anything? no intent label
senior sounding title but no clue if they actually own the problem? leave it alone
at first this bothered me because the records looked incomplete
but honestly i'd rather have an empty field than something wrong sitting in hubspot looking official
that's the part i underestimated
once bad data is in the crm, nobody really questions it. a rep sees ""high intent"" or ""mid-market"" and just assumes somebody figured it out
we've got the suggestions going into slack first now and someone reviews them before the important fields get touched
also started locking a bunch of fields once an account is actively owned because i learned pretty quickly that letting a workflow overwrite deal context is a terrible idea
still cleaning up the rules though
curious what fields you guys are actually strict about in your crm
company size? persona? intent? tech stack?
starting to feel like we've spent years collecting data just because the field existed
I am software developer and I think I can make one for any company by knowing there business.
How should I approach and work with them?? .
I'm creating a Drupal page for the first time and it is only showing one article at a time on the frontpage. I have 3 articles "written" so far. Tried a lot of troubleshooting already, all 3 are being promoted to frontpage, the preview shows that they are "showing," there are no filters interfering, and cache has been cleared. When I once did get them to all show, the images and titles are showing, but the article text is missing. All 3 are published. Using Drupal 11's 7/3 updated version with Olivero theme. Thanks in advance.
Jul 5, 00:53 UTC
Resolved - Our Engineering team has confirmed that the issue with the Deepseek V4 Pro model in Serverless Inference and Agent Platform has been fully resolved. The model is now operational, and users should be able to use it without experiencing any errors.
If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused and appreciate your patience.
Jul 4, 23:18 UTC
Monitoring - Our Engineering team has implemented a fix for the issue with the Deepseek V4 Pro model in Serverless Inference and Agent Platform. The model should now be operational, and users should no longer receive error 429 messages when attempting to use it. We are currently monitoring the situation to ensure the fix is successful and the model is functioning as expected. We will post an update if any further issues arise. If you continue to experience problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.
Jul 4, 22:13 UTC
Investigating - Our Engineering team is investigating reports of an incident affecting the Deepseek V4 Pro model in Serverless Inference and Agent Platform. Users may experience errors when attempting to use this model, specifically receiving error 429 messages. We apologize for the inconvenience and are working to resolve the issue as soon as possible. We will provide an update once we have more information.
I work at a law firm, and we're looking for a better legal case management system.
We've tried a few options, but they all seem to have trade-offsβsome are too expensive, some are overly complicated, and others are missing features we actually need.
Our team is looking for something that can handle things like:
For those of you working in law firms, what are you using, and would you recommend it?
More importantly, what do you like about it, and what are its biggest drawbacks?
We're looking for something our team will use every day.
Location: Ph
I am planning on building my simple CRM as I don't need all the heavy lifting of services that get bolted onto all these plans. Plus, I have two companies that have two completely different workflows, so I need a special use case for both and don't want to spend the money for two different accounts or sub-accounts.
What are some things you would tell your younger self after building what you have?
What is the biggest piece of advice you would give someone building their first? There are tons of people doing it in this sub.
Vets that moved back to a proper CRM, why did you end up switching back?
What was the worst bug you ever faced that took you a long time to figure out?
I posted a project here some time ago, almost as an afterthought. Didn't think a lot about it. Turns out, one post got 19K+ views and counting, and brought a few inbound conversations with it - a couple of them are now moving towards actual contracts.
We are a group of people who build automation systems for businesses. To date, we have delivered about a dozen projects, each with its own challenges, requirements, and budget. Some projects had strict budgets, but we never compromised the quality of the work. We wrote one of these projects up as a case study and posted it to Reddit, and it received so much more attention than any paid marketing weβve done.
My takeaway: your budget size doesnβt dictate the quality of what you build or the impact one post can have. One genuine, honest story can snowball more than you'd expect.
I'm happy to answer questions here if anyone's curious about how we approached it.
Jul 4, 15:10 UTC
Resolved - Our Engineering team has confirmed that the issue impacting Droplets in the NYC3 region has been fully resolved. Users can now perform actions on their Droplets or create new Droplets in this region without any issues.
We appreciate your patience while we worked to resolve this issue. If you continue to experience any problems, please open a support ticket from your account so our team can investigate further.
Jul 4, 14:42 UTC
Monitoring - Our Engineering team has implemented a fix to address the issue affecting Droplets in the NYC3 region. The issue, which began at 12:38 UTC, caused disruptions to customers attempting to perform actions on their Droplets in the NYC3 region.
During this time, customers may also have experienced errors when trying to create Droplets in this region.
We are actively monitoring the situation to ensure the fix remains effective and will provide another update once the issue has been fully resolved.

(This is not a promotion)
Hey guys,over the past few days I have been building a CRM named Contact Flow and here are a few things I like most about it:-
Kanban pipeline β I can literally drag a contact from "New Lead" to "In Progress" to "Paid." Watching deals move across the board hits different than scrolling a spreadsheet.
Money tracking built in β every contact shows revenue, what they've paid, and what they still owe, with a little progress bar. No more guessing who owes me money.
WhatsApp templates β This is the part I love the most every contact has a little WhatsApp icon on their own contact card so when I press it it automatically opens whatsapp and write the whole template with name of user for me i just have to click send
Isn't it cool?? π π
Groups and labels β I can tag contacts and organize them into groups, so filtering down to "VIP clients who owe money" takes five seconds.
CSV import/export β I dumped my old messy spreadsheet in, mapped the columns once, and it cleaned itself up. Export works too, so I'm never locked in.
Undo on everything β deleted a contact by mistake? Five seconds to undo before it's gone for good. Saved me more than once.
It's not trying to be a big Salesforce kind of CRM. It's trying to be the CRM I actually want people to open every morning.
Still building it out, but wanted to share since a lot of people here complain about the same CRM fatigue.
Anyways I want suggestions to improve it
