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© Fernanda Frazão for Rest of World

© Fernanda Frazão for Rest of World

Sep 24, 19:07 UTC
Resolved - Our Engineering team has confirmed that the issue affecting .space domains has been resolved, and customers should now be able to access their .space domains successfully.
If you continue to experience any issues, please open a support ticket for assistance.
Sep 24, 15:10 UTC
Identified - Our Engineering team has identified issues affecting .space domains. As a result, some customers may be unable to access their websites, and zone files may not appear in dig results. The engineers have confirmed that this is an issue with the registry and have informed upstream providers.
We apologize for the inconvenience and will provide updates as soon as more information is available.

© Rest of World/iStock

© Rest of World/iStock

© Rest of World/iStock

© Photography by Tanjimul Islam for Rest of World
Sep 20, 09:05 UTC
Resolved - Our Engineering team has resolved the issue that was affecting the ability to access and manage the Managed Databases and App Platform in the Cloud Control Panel. Users should now no longer experience slowness, timeouts, or errors when interacting with Managed Databases or App Platform services. All operations should be functioning normally.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Sep 20, 02:30 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue that was resulting in the degradation of the Managed Database and App platform deployment in the Cloud Control Panel.
During this time, users should no longer experience slowness issues with Managed Database and App Platform, and any other previously mentioned timeouts and errors.
We will post an update as soon as the issue is fully resolved.
Sep 20, 00:42 UTC
Identified - Our Engineering team has identified an issue affecting the ability to access and manage the Managed databases and App platform in the Cloud Control Panel.
While there is no impact on data-plane availability, Users may experience some issues like UI taking a while to load, request timeouts, some delays in App platform deployment for apps that have databases, and some API errors.
Our Engineering team is already working on this issue for the resolution. We apologize for the inconvenience and will share an update once we have more information.


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© Photography by Ali Suleiman for Rest of World

Sep 15, 17:20 UTC
Resolved - From 14:29 to 16:01 UTC, our Engineering team identified an issue with the Droplet Create page in our Cloud Control Panel. During this time, users would have experienced issues with accessing the Droplet Create page at https://cloud.digitalocean.com/droplets/new. Our team has fully resolved the issues, and as of 16:01 UTC, all services are operating normally.
We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.

© Demian Chavez for Rest of World

Sep 12, 19:33 UTC
Resolved - Our Engineering team has confirmed the full resolution of the issue with the upstream provider. Users should now be able to deploy to App Platform and manage their Spaces Buckets as normal.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Sep 12, 19:14 UTC
Monitoring - Our Engineering team has identified that the ongoing issue with the upstream provider is also impacting DigitalOcean Spaces. They continue to monitor the ongoing issue with the upstream provider impacting DigitalOcean Spaces and App Platform services.
Improvements are being seen with lower error rates and latency for App Platform deployments as well as for fetching Spaces endpoints.
We apologize for the inconvenience and will share further updates in the due course.
Sep 12, 18:54 UTC
Investigating - Our Engineering team is aware of an upstream provider issue that is causing impact to some DigitalOcean services. More details are being gathered.
At this time, users may experience delayed App Platform deployments.
We apologize for the inconvenience and will provide another update as soon as possible.