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© Alejandra Rajal for Rest of World
Feb 6, 01:29 UTC
Resolved - From 00:04 UTC to 00:41 UTC, users experienced issues accessing the Cloud Control Panel and API as well as experienced event failures.
Our Engineering team has resolved the issue, and Cloud Control Panel, API and events should now be functioning normally.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Feb 6, 01:01 UTC
Monitoring - Our Engineering team has implemented a fix regarding the issue impacting our Cloud Control Panel and API. We are monitoring the situation to ensure there is no recurrence.
We will post another update once we confirm the issue is fully resolved.
Feb 6, 00:37 UTC
Update - We are continuing to investigate this issue.
Feb 6, 00:27 UTC
Update - We are continuing to investigate this issue.
Feb 6, 00:26 UTC
Investigating - As of 00:16 UTC, our Engineering team is investigating an issue impacting our Cloud Control Panel and API.
During this time, users will experience errors when trying to use the public API at api.digitalocean.com or while accessing our Cloud Control Panel at https://cloud.digitalocean.com. Users may also see issues with processing Droplet and Kubernetes cluster creations along with Droplet based events.
We are now confirming the full impact. We regret any inconvenience and will let you know as soon as more information is available.


© Augusto Zambonato for Rest of World

© Joanne Lee / Rest of World
Feb 5, 04:21 UTC
Resolved - Our Engineering team identified an issue affecting Reserved IP assignments across all regions. From 00:26 to 03:26 UTC, users may have experienced issues with assigning Reserved IPs to Droplets.
A fix has been implemented and as of 03:26 UTC, all Reserved IP assignments have been successful. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Feb 5, 03:26 UTC
Resolved - Our Engineering Team has confirmed that the issue affecting GenAI agents in the Cloud has been fully resolved. Users should no longer see the "Failed to Update" banner and all functionality remains unaffected.
If you continue to experience any problems, please reach out to our support team by opening a ticket from within your Cloud Control Panel.
Feb 5, 02:09 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issues impacting GenAI agents in the Cloud. The banner should no longer appear, and functionality remains unaffected.
We are actively monitoring the situation and will post an update as soon as the issue is fully resolved.
Feb 4, 20:41 UTC
Identified - Our Engineering Team has identified an issue with GenAI agents where some customers may see a "Failed to Update" banner in the Cloud. Despite this message, customers can still update their images and use them as normal.
We apologize for the inconvenience and will provide another update as soon as possible.


© Daniel Zender for Rest of World
Feb 3, 10:00 UTC
Resolved - Our Engineering team has confirmed the full resolution of the issue affecting Droplet, Managed Kubernetes, and Managed Database creation in the BLR region. All our services in the region should now be functioning normally.
Users should no longer experience any issues with Droplet creation, event processing, and the creation and provisioning of Managed Kubernetes and Managed Database clusters.
If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. Thank you for your patience and we apologize for any inconvenience.
Feb 3, 06:06 UTC
Monitoring - Our Engineering team has deployed a fix for the issue affecting Droplet, Managed Kubernetes, and Managed Database creation in the BLR region. As of 6:00 AM UTC, the issue has been fully mitigated, and users should no longer experience any disruptions.
Droplet creation, event processing, and the creation and provisioning of Managed Kubernetes and Managed Database clusters should now function as expected.
We are actively monitoring the situation and will provide an update once we confirm the incident is completely resolved.
Feb 3, 05:49 UTC
Identified - As of 5:40 AM UTC, our Engineering team has identified the cause of the issue affecting Droplet, Managed Kubernetes, and Managed Database creation in the BLR region and is actively implementing a fix.
Users should begin to see improvements in Droplet creation and event processing. Additionally, the successful creation and provisioning of Managed Kubernetes and Managed Database clusters should also resume shortly.
We apologize for the inconvenience and will provide further updates as more information becomes available.
Feb 3, 04:28 UTC
Investigating - As of 3:16 AM UTC, our Engineering team is investigating an issue affecting Droplet, Managed Kubernetes, and Managed Database creation in the BLR region.
Users may also experience delays or issues with event processing related to Droplets in the BLR region. Additionally, users may see errors with Managed Kubernetes and Managed Databases cluster creation and provisioning.
We apologize for the inconvenience and will provide an update as soon as more information becomes available.

© Buda Mendes/Getty Images
Jan 30, 18:11 UTC
Resolved - Our Engineering team has confirmed the full resolution of the issue impacting the GenAI Platform. Users should now be able to fetch resource data, usage, and other details from within the Cloud Panel without any issues.
If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel.
Jan 30, 17:56 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issues impacting the GenAI Platform in the Cloud Panel. Users should now be able to interact with the GenAI Platform or fetch the resource data, usage, etc without any issues.
We are actively monitoring the situation and will post an update as soon as the issue is fully resolved.
Jan 30, 17:43 UTC
Investigating - Our Engineering team is investigating an issue with the GenAI Platform. At this time, users may experience errors in the Cloud Panel when performing tasks such as requesting resource data, usage, etc.
We apologize for the inconvenience and will provide another update as soon as possible.

© Joanne Lee / Rest of World

© Rest of World/Santi Carneri
The idea for this post came up in this thread by wiz to avoid the number of similar questions we get around here and to serve as a megathread for any/all questions of a similar nature. I will collate any and all valuable information by other users and update this thread as we go. Seasoned users please pitch in with anything that should be included.
Many thanks to u/BlueSix for assisting in putting this together.
What's covered:
This one is probably the single most asked question in this sub. Why can’t I do x,y,z?, Why do I have to pay more to install a plugin or edit a theme? Etc.etc. There are literally 100’s of threads about this. If you want more info please search the sub for wordpress.com or read this resource for a comparison.
To summarise:
WordPress is free, open source software which can be found at wordpress.org.
Think of wordpress.com as a host that is using .org’s software and has various functionality locked behind pricing tiers.
What you want to do is get your own cheaper hosting and self install and manage WordPress so you don’t have any restrictions at base software level.
The next big question is who is a good host? This is better suited for r/webhosting.
Having said that, there are plenty of different hosts to choose from. Shared web hosting is the cheapest but comes with the caveat that performance is shared with others on your same server. Dedicated, VPS and Cloud solutions are faster but more expensive.
The thing to remember here is performance is directly tied to price and you get what you pay for.
The most recommended hosts around here that I’ve seen are Digital Ocean, Cloudways and Siteground. Again, for specific hosting questions you will get better support at r/webhosting
Most of the time it's just bad hosting. As mentioned earlier, cheap shared hosting is notorious for bad performance. If your host is slow then nothing else will matter much, so this is your first port of call.
This is a relatively simple one. Don’t use images that are 6000 x 4000px. Figure out the max display size for your use case and resize.
Secondly ditch PNG and JPG and use WEBP. The recommendation is to convert before you upload. Most image editors will let you save in webp and 75-80% compression works well for a balance.
To bulk convert, use XnConvert or Photoshop Batch process.
For existing media you can use a plugin. There are many Smush, Optimole etc. Converter For Media is a free option.
Some servers like Siteground and/or other optimisation plugins may have this feature inbuilt so always check so you don’t end up doubling up.
Since 6.3, WordPress can also convert to WEBP on upload. You can use the Performance Lab plugin by the WordPress team themselves to manage this.
If, like me, you don’t want your server getting clogged up with multiple image types and you only want to have the WEBP files OR you don’t want to use a plugin use this snippet.
Lazy loading images, videos and iframes will speed up things significantly since 5.3 this has been a feature in core WordPress and should work out of the box for most cases. Some themes/page builders will have an option for this as well. Some hosts and caching plugins like WP Rocket will also have this option.
If you find that it is not working on your site for some reason you can use a plugin such as Lazy Load by WP Rocket or A3 Lazy Load for more control.
You should be using caching on your website if you care about performance.
WARNING: Using minification and/or combining files and scripts can cause your website to break so always test, test and test again!
There are many, many free and paid plugins for this. Some hosts will have their own caching plugin, this should be preferred over others. If you have a Litespeed enabled server use Litespeed.
The general recommendation here is to use Cloudflare free with Super Page Cache For CF. Here is a guide on how to set up your domain, after that follow the plugin instructions.
Common question #1: Should I keep my hosts caching on with CF?
Yes. Your server is the origin server and having your own files cached means it is less taxing on your server resources and CF fetches files faster.
Common Question #2: I’m getting an SSL error or redirect loop.
Make sure you have a valid SSL certificate server on your origin server and make sure to set Cloudflare > SSL/TLS > Overview to Full.
Cloudflare also has its own minification settings under : Speed > Optimisation. Discontinued from 2024-08-05.
Other popular recommended options:
If you really want to get under the hood and squeeze every last bit out of your setup then:
If that is still not enough here is a 73 203 bazillion page guide by u/jazir5
There are many conflicting opinions on this because there is no one way to do things on WordPress. Each camp will tell you the other one is inferior and purists dislike all of them.
You can build your site with:
My two cents on the matter: Budget, experience and skill all come into play here. Thus, what works for you to achieve your end goal is the best.
Stay up to date with all plugins and core software at all times if you don’t want to have security holes and get hacked.
Taking/having backups of your website are essential. Servers can crash and data can be lost and you will cry if you end up without a backup in this scenario. The stress and grief of not having a backup and having to rebuild your site from scratch is not worth it. There's a few ways you can go about taking backups.
You can:
Disable comments and user sign ups sitewide if you don't use them.
Use a captcha on login, register and all contact/comment forms.
Congratulations you got hacked. Most of us have dealt with this in one way or another at some point so you aren’t alone.
Do you have a backup?
No backup? (Get the tissues)
If you are serious about your WordPress journey then you must equip yourself with some coding knowledge. Some skills in PHP, Javascript, CSS & HTML will help you immensely.
The WordPress plugin repository should be your first stop. You can access this library via your Dashboard > Plugins > Add New Plugin
Codecanyon is a decent marketplace to get premium plugins for a one off buy without ongoing subscription costs.
For code snippets and help with your own code StackOverflow or r/prowordpress is your best bet.
Warning: Remember to always double check the source and reputability of a source before installing third-party plugins and/or scripts.
The simple answer here is NO. No you shouldn’t and that should be the end of that.
But alas, we still have many more questions:
We unfortunately can't provide specific answers to pricing questions as everyone's experience and locations vary widely. For guidance on pricing strategies, we recommend searching 'your country + web developer/designer rates'. Standard hourly rates for your locality can offer insights into various pricing approaches that may be applicable to you.
Please also read this article on Pricing Strategies on how to tackle this sort of question.
/wp-content/, /wp-includes/, or wp-json. If you see these, the site is likely WordPress.That’s it, hopefully this gets you started on your WordPress journey. If you have any further questions feel free to leave a comment and someone should be able to assist.
Changelog
09/11/24
- Added how to check if a site is using WordPress
04/07/2024
- Added Pricing Strategies
29/05/2024
- Fixed typos
- Removed Cloudflare Minification (EOL)
- Added Combating Spam section.