Normal view

Cloud Control Panel and API

5 February 2025 at 20:29

Feb 6, 01:29 UTC
Resolved - From 00:04 UTC to 00:41 UTC, users experienced issues accessing the Cloud Control Panel and API as well as experienced event failures.

Our Engineering team has resolved the issue, and Cloud Control Panel, API and events should now be functioning normally.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Feb 6, 01:01 UTC
Monitoring - Our Engineering team has implemented a fix regarding the issue impacting our Cloud Control Panel and API. We are monitoring the situation to ensure there is no recurrence.

We will post another update once we confirm the issue is fully resolved.

Feb 6, 00:37 UTC
Update - We are continuing to investigate this issue.

Feb 6, 00:27 UTC
Update - We are continuing to investigate this issue.

Feb 6, 00:26 UTC
Investigating - As of 00:16 UTC, our Engineering team is investigating an issue impacting our Cloud Control Panel and API.

During this time, users will experience errors when trying to use the public API at api.digitalocean.com or while accessing our Cloud Control Panel at https://cloud.digitalocean.com. Users may also see issues with processing Droplet and Kubernetes cluster creations along with Droplet based events.

We are now confirming the full impact. We regret any inconvenience and will let you know as soon as more information is available.

Reserved IP assignment

4 February 2025 at 23:21

Feb 5, 04:21 UTC
Resolved - Our Engineering team identified an issue affecting Reserved IP assignments across all regions. From 00:26 to 03:26 UTC, users may have experienced issues with assigning Reserved IPs to Droplets.

A fix has been implemented and as of 03:26 UTC, all Reserved IP assignments have been successful. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

GenAI with Cloud Panel

4 February 2025 at 22:26

Feb 5, 03:26 UTC
Resolved - Our Engineering Team has confirmed that the issue affecting GenAI agents in the Cloud has been fully resolved. Users should no longer see the "Failed to Update" banner and all functionality remains unaffected.

If you continue to experience any problems, please reach out to our support team by opening a ticket from within your Cloud Control Panel.

Feb 5, 02:09 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issues impacting GenAI agents in the Cloud. The banner should no longer appear, and functionality remains unaffected.

We are actively monitoring the situation and will post an update as soon as the issue is fully resolved.

Feb 4, 20:41 UTC
Identified - Our Engineering Team has identified an issue with GenAI agents where some customers may see a "Failed to Update" banner in the Cloud. Despite this message, customers can still update their images and use them as normal.

We apologize for the inconvenience and will provide another update as soon as possible.

Droplet, Managed Database and Managed Kubernetes creation failure in BLR region

3 February 2025 at 05:00

Feb 3, 10:00 UTC
Resolved - Our Engineering team has confirmed the full resolution of the issue affecting Droplet, Managed Kubernetes, and Managed Database creation in the BLR region. All our services in the region should now be functioning normally.

Users should no longer experience any issues with Droplet creation, event processing, and the creation and provisioning of Managed Kubernetes and Managed Database clusters.

If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. Thank you for your patience and we apologize for any inconvenience.

Feb 3, 06:06 UTC
Monitoring - Our Engineering team has deployed a fix for the issue affecting Droplet, Managed Kubernetes, and Managed Database creation in the BLR region. As of 6:00 AM UTC, the issue has been fully mitigated, and users should no longer experience any disruptions.

Droplet creation, event processing, and the creation and provisioning of Managed Kubernetes and Managed Database clusters should now function as expected.

We are actively monitoring the situation and will provide an update once we confirm the incident is completely resolved.

Feb 3, 05:49 UTC
Identified - As of 5:40 AM UTC, our Engineering team has identified the cause of the issue affecting Droplet, Managed Kubernetes, and Managed Database creation in the BLR region and is actively implementing a fix.

Users should begin to see improvements in Droplet creation and event processing. Additionally, the successful creation and provisioning of Managed Kubernetes and Managed Database clusters should also resume shortly.

We apologize for the inconvenience and will provide further updates as more information becomes available.

Feb 3, 04:28 UTC
Investigating - As of 3:16 AM UTC, our Engineering team is investigating an issue affecting Droplet, Managed Kubernetes, and Managed Database creation in the BLR region.

Users may also experience delays or issues with event processing related to Droplets in the BLR region. Additionally, users may see errors with Managed Kubernetes and Managed Databases cluster creation and provisioning.

We apologize for the inconvenience and will provide an update as soon as more information becomes available.

Resource data in GenAI Platform

30 January 2025 at 13:11

Jan 30, 18:11 UTC
Resolved - Our Engineering team has confirmed the full resolution of the issue impacting the GenAI Platform. Users should now be able to fetch resource data, usage, and other details from within the Cloud Panel without any issues.

If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel.

Jan 30, 17:56 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issues impacting the GenAI Platform in the Cloud Panel. Users should now be able to interact with the GenAI Platform or fetch the resource data, usage, etc without any issues.

We are actively monitoring the situation and will post an update as soon as the issue is fully resolved.

Jan 30, 17:43 UTC
Investigating - Our Engineering team is investigating an issue with the GenAI Platform. At this time, users may experience errors in the Cloud Panel when performing tasks such as requesting resource data, usage, etc.

We apologize for the inconvenience and will provide another update as soon as possible.

Start Here: Essential Resources & FAQs

12 May 2024 at 19:06

The idea for this post came up in this thread by wiz to avoid the number of similar questions we get around here and to serve as a megathread for any/all questions of a similar nature. I will collate any and all valuable information by other users and update this thread as we go. Seasoned users please pitch in with anything that should be included.

Many thanks to u/BlueSix for assisting in putting this together.

What's covered:

  • The .COM vs .ORG Issue
  • Hosting - Where should I host?
  • Performance - Why is my site slow / Pagespeed score appalling?
  • Building Your WordPress Site: Is X builder better than Y? What is the best theme? Etc.
  • Updates
  • Backups
  • Security
  • Combating spam comments, contact form submissions & bot registrations
  • Hacks/Malware: Err guys help, there’s some weird stuff on my front end
  • Resources to learn WordPress
  • Where to find plugins/add feature X?
  • I found a plugin that costs $50 for $5 on a “GPLDL” source, is it safe to use?
  • How much should I charge?
  • Is a site using WordPress?

The .COM vs .ORG issue

This one is probably the single most asked question in this sub. Why can’t I do x,y,z?, Why do I have to pay more to install a plugin or edit a theme? Etc.etc. There are literally 100’s of threads about this. If you want more info please search the sub for wordpress.com or read this resource for a comparison.

To summarise:
WordPress is free, open source software which can be found at wordpress.org.

Think of wordpress.com as a host that is using .org’s software and has various functionality locked behind pricing tiers.

What you want to do is get your own cheaper hosting and self install and manage WordPress so you don’t have any restrictions at base software level.

Hosting - Where should I host?

The next big question is who is a good host? This is better suited for r/webhosting.

Having said that, there are plenty of different hosts to choose from. Shared web hosting is the cheapest but comes with the caveat that performance is shared with others on your same server. Dedicated, VPS and Cloud solutions are faster but more expensive.

The thing to remember here is performance is directly tied to price and you get what you pay for.

The most recommended hosts around here that I’ve seen are Digital Ocean, Cloudways and Siteground. Again, for specific hosting questions you will get better support at r/webhosting

Performance - Why is my site slow / Pagespeed score apalling?

Hosting

Most of the time it's just bad hosting. As mentioned earlier, cheap shared hosting is notorious for bad performance. If your host is slow then nothing else will matter much, so this is your first port of call.

Properly optimise images

This is a relatively simple one. Don’t use images that are 6000 x 4000px. Figure out the max display size for your use case and resize.

Secondly ditch PNG and JPG and use WEBP. The recommendation is to convert before you upload. Most image editors will let you save in webp and 75-80% compression works well for a balance.

To bulk convert, use XnConvert or Photoshop Batch process.

For existing media you can use a plugin. There are many Smush, Optimole etc. Converter For Media is a free option.

Some servers like Siteground and/or other optimisation plugins may have this feature inbuilt so always check so you don’t end up doubling up.

Since 6.3, WordPress can also convert to WEBP on upload. You can use the Performance Lab plugin by the WordPress team themselves to manage this.

If, like me, you don’t want your server getting clogged up with multiple image types and you only want to have the WEBP files OR you don’t want to use a plugin use this snippet.

Lazy load

Lazy loading images, videos and iframes will speed up things significantly since 5.3 this has been a feature in core WordPress and should work out of the box for most cases. Some themes/page builders will have an option for this as well. Some hosts and caching plugins like WP Rocket will also have this option.

If you find that it is not working on your site for some reason you can use a plugin such as Lazy Load by WP Rocket or A3 Lazy Load for more control.

Caching, CDNs. Minification Etc.

You should be using caching on your website if you care about performance.

WARNING: Using minification and/or combining files and scripts can cause your website to break so always test, test and test again!

There are many, many free and paid plugins for this. Some hosts will have their own caching plugin, this should be preferred over others. If you have a Litespeed enabled server use Litespeed.

The general recommendation here is to use Cloudflare free with Super Page Cache For CF. Here is a guide on how to set up your domain, after that follow the plugin instructions.

Common question #1: Should I keep my hosts caching on with CF?
Yes. Your server is the origin server and having your own files cached means it is less taxing on your server resources and CF fetches files faster.

Common Question #2: I’m getting an SSL error or redirect loop.
Make sure you have a valid SSL certificate server on your origin server and make sure to set Cloudflare > SSL/TLS > Overview to Full.

Cloudflare also has its own minification settings under : Speed > Optimisation. Discontinued from 2024-08-05.

Other popular recommended options:

Advanced optimisation

If you really want to get under the hood and squeeze every last bit out of your setup then:

  • Use a plugin like Debloat for a quick clean up.
  • Use Asset Clean Up to go through each page and disable unused crap. (Time consuming but potentially massive gains).
  • Use Query Monitor to inspect what is going on under the hood and find unnecessary scripts etc.

If that is still not enough here is a 73 203 bazillion page guide by u/jazir5

Building Your WordPress Site: Is X builder better than Y? What is the best theme? Etc.

There are many conflicting opinions on this because there is no one way to do things on WordPress. Each camp will tell you the other one is inferior and purists dislike all of them.

You can build your site with:

  • A page builder : Bricks, Elementor, Divi etc.
  • Using prebuilt themes. Each theme will have its own settings that’s exclusive to it.
  • A completely custom coded setup, written with a combination of html, css and php using WordPress actions, filters and hooks.

My two cents on the matter: Budget, experience and skill all come into play here. Thus, what works for you to achieve your end goal is the best.

  • If you like a WYSIWYG approach then page builders will more likely be your thing. Play around with the demos, watch some tutorials and if one of them looks more likely to work for you, then take it for a spin.
  • The Twenty Twenty Four theme along with the block builder is a solid place to start. There are many tutorials on how to get started with 2024 including the official WordPress documentation.
  • A CSS editor such as Yellow Pencil or Microthemer will assist you to fix a lot of front end annoyances and supplements any workflow.

Updates

Stay up to date with all plugins and core software at all times if you don’t want to have security holes and get hacked.

Backups

Taking/having backups of your website are essential. Servers can crash and data can be lost and you will cry if you end up without a backup in this scenario. The stress and grief of not having a backup and having to rebuild your site from scratch is not worth it. There's a few ways you can go about taking backups.

You can:

  • Use a recommended plugin like UpdraftPlus to schedule for daily, weekly or monthly backups. Send backups to remote servers (AWS S3, Dropbox, Google Drive) or your local machine. Remember having them stored on the same server as the website is not going to help.
  • Include this in your hosting requirements and find a host that automatically provides a scheduled backup process.
  • In the very least, take a manual backup using your hosts control panel whenever you make a significant change to your website,.

Security

  • Keep everything up to date at all times.
  • Run updates at least once a month. Fortnightly is better. More frequently is better
  • Use plugins and themes that are well supported, frequently updated, high install counts, well ranked, well established.
  • Use Wordfence - it’ll alert you when any plugins that you’re using have a known vulnerability or haven’t been updated (by the developer) for 2 or more years. It will also protect you from known attack vectors for vulnerable plugins (for the free version, this protection is only available after the vulnerability is 30 days old, but there’s nothing stopping you updating your plugins, assuming a patch is available).
  • Don’t use hosting where multiple sites sit in the one account (common on shared hosting). Each website should have its own owner.

Combating spam comments, fontact form submissions & bot registrations

Disable comments and user sign ups sitewide if you don't use them.

Use a captcha on login, register and all contact/comment forms.

Hacks/Malware: Err guys help, there’s some weird stuff on my front end.

Congratulations you got hacked. Most of us have dealt with this in one way or another at some point so you aren’t alone.

Do you have a backup?

  • Easy, wipe everything and restore.
  • Run a scan with Wordfence and/or GOTMLS to be doubly sure you are clean.
  • Harden your security to avoid repeat issues.

No backup? (Get the tissues)

  • Install Wordfence and run scan.
  • Alternatively my first port of call for this has always been GOTMLS. Update definitions and run a root scan the plugin should find any code that shouldn’t be there and you should be good to go.

Resources to learn WordPress

If you are serious about your WordPress journey then you must equip yourself with some coding knowledge. Some skills in PHP, Javascript, CSS & HTML will help you immensely.

Where to find plugins/add feature X?

The WordPress plugin repository should be your first stop. You can access this library via your Dashboard > Plugins > Add New Plugin

Codecanyon is a decent marketplace to get premium plugins for a one off buy without ongoing subscription costs.

For code snippets and help with your own code StackOverflow or r/prowordpress is your best bet.

Warning: Remember to always double check the source and reputability of a source before installing third-party plugins and/or scripts.

I found a plugin that costs $50 for $5 on a “GPLDL” source, is it safe to use?

The simple answer here is NO. No you shouldn’t and that should be the end of that.

But alas, we still have many more questions:

  • Will the plugin still work? Probably.
  • Are there any guarantees that it will work and demo content will be provided? Absolutely not.
  • Will there be links to turn one’s junk into a cyborg on my site? Most likely.
  • Will Google blacklist you? If you have malware. Most definitely.
  • Will your host shut you down? If detected, any reputable one will.
  • Is rebuilding an entire site and losing the trust of your audience worth all this? Not to me, but only you can answer this for yourself.

How much should I charge?

We unfortunately can't provide specific answers to pricing questions as everyone's experience and locations vary widely. For guidance on pricing strategies, we recommend searching 'your country + web developer/designer rates'. Standard hourly rates for your locality can offer insights into various pricing approaches that may be applicable to you.

Please also read this article on Pricing Strategies on how to tackle this sort of question.

Is a site using WordPress?

  • Check the Page Source: Right-click on the page and select "View Page Source" (or use Ctrl+U). Search for typical WordPress identifiers like /wp-content/, /wp-includes/, or wp-json. If you see these, the site is likely WordPress.
  • Online Tools: Websites like IsItWP, Wappalyzer or BuiltWith can analyze a website's technology stack. These tools should be able to identify if the site is using WordPress in most cases.

That’s it, hopefully this gets you started on your WordPress journey. If you have any further questions feel free to leave a comment and someone should be able to assist.

Changelog

09/11/24
- Added how to check if a site is using WordPress

04/07/2024
- Added Pricing Strategies

29/05/2024
- Fixed typos
- Removed Cloudflare Minification (EOL)
- Added Combating Spam section.

submitted by /u/Acephaliax
[link] [comments]

Backups and Snapshots Access

29 January 2025 at 11:16

Jan 29, 16:16 UTC
Resolved - The issue affecting Snapshots and Backups access from the DigitalOcean Cloud Panel has been fully resolved. Users should now be able to access these services without any errors.

We appreciate your patience while we worked to fix this issue. If you continue to experience any problems, please open a ticket from your account for further investigation.

Jan 29, 15:49 UTC
Monitoring - Our Engineering team have implemented a fix for the issue affecting Snapshots and Backups access from the DigitalOcean Cloud Panel. Services are now recovering, and we are closely monitoring the situation to ensure stability.

If you continue to experience any issues, please open a ticket from your account for further review.

Jan 29, 15:40 UTC
Investigating - Our Engineering team is investigating an issue with Backups and Snapshots on Cloud Control Panel. During this time, users may experience error while accessing Backups and Snapshot webpage. We apologize for the inconvenience and will share an update once we have more information.

India’s open arms approach to AI

29 January 2025 at 06:00
This report is adapted from Rest of World’s recent feature “The global struggle over how to regulate AI,” written by Katie McQue, Laís Martins, Ananya Bhattacharya, and Carien du Plessis. ...

© Sam Panthanky/AFP/Getty Images

Supporters of Bharatiya Janata party cheer during a felicitation program organised for Gujarat State Chief Minister Bhupendrabhai Patel (not pictured) in Ahmedabad on December 8, 2022. - Indian Prime Minister Narendra Modi's party won by a crushing landslide in his home state, election results showed December 8, in a strong performance ahead of a national vote due in 2024.
❌