Nov 1, 17:37 UTC
Resolved - Our Engineering team has confirmed resolution of the issue impacting Droplet creation events and event processing and all services should now be operating normally. If you continue to experience any problems, please open a ticket with our Support team. Thank you for your patience and we apologize for any inconvenience.

Nov 1, 13:39 UTC
Update - We are continuing to monitor for any further issues.

Nov 1, 13:36 UTC
Monitoring - Our Engineers are currently monitoring an issue related to event processing and Droplet creates in our NYC2 region. Between 12:34 UTC and 13:09, users may have experienced failures with events such as creating, destroying, or rebuilding Droplets and Droplet-backed products. Our team has mitigated the impact and is monitoring the situation closely. We will post another update as soon as we can confirm the issue to be fully resolved.

Oct 31, 18:56 UTC
Resolved - From 10:30 UTC to 18:04 UTC, users may have experienced delays when adding new nodes to the Cluster or reconciling the Kubernetes Clusters.

Our Engineering team has confirmed the full resolution of the issue. Users should now be able to add new nodes or reconcile Kubernetes Clusters without any delays.

If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel.

Oct 31, 18:04 UTC
Monitoring - Our Engineering team has confirmed that some backend changes caused this issue and as of now, there are no delays observed when reconciling or adding new nodes to the Clusters. At this time, users should be able to add new nodes or reconcile their Clusters without any delay.

We are monitoring the situation closely and will post an update as soon as we confirm the issue is fully resolved.

Oct 31, 17:17 UTC
Identified - Our Engineering team has identified the cause of the issue and is working on implementing a fix to make sure no delays are observed when reconciling the Kubernetes Clusters.

We apologize for the inconvenience and will post an update as soon as additional information is available.

Oct 31, 16:59 UTC
Investigating - Our Engineering team is currently investigating issues with Managed Kubernetes clusters. During this time, some users may experience delays when reconciling or adding nodes to their Kubernetes clusters.

We apologize for the inconvenience and will provide an update as soon as we have more information.

Nov 8, 14:00 UTC
Completed - The scheduled maintenance has been completed.

Nov 8, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 8, 18:07 UTC
Scheduled - Start Time: Friday, Nov 8, 2024 at 13:00 UTC
End Time: Friday, Nov 8, 2024 at 14:00 UTC

During the above window, our Engineering team will perform maintenance on the authoritative DNS infrastructure in order to improve reliability of the service. During this operation, the IPv4 and IPv6 addresses of “ns3.digitalocean.com” will change. Customers do NOT need to take any action in preparation for this update.

Expected Impact:

This update is designed to be seamless and we do not expect any impact to DNS queries made to customer domains hosted by DigitalOcean as a result of this maintenance.

If an unexpected issue arises, resolution of some records in zones hosted with DigitalOcean may experience increased latency or a brief disruption. We will endeavor to keep any such impact to a minimum.

If you have any questions or concerns regarding this maintenance, please reach out to us by opening up a ticket on your account via https://cloudsupport.digitalocean.com/s/.

Nov 1, 14:00 UTC
Completed - The scheduled maintenance has been completed.

Nov 1, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 29, 18:03 UTC
Scheduled - Start Time: Tuesday, Nov 1, 2024 at 13:00 UTC
End Time: Tuesday, Nov 1, 2024 at 14:00 UTC

During the above window, our Engineering team will perform maintenance on the authoritative DNS infrastructure in order to improve reliability of the service. During this operation, the IPv4 and IPv6 addresses of “ns2.digitalocean.com” will change. Customers do NOT need to take any action in preparation for this update.

Expected Impact:

This update is designed to be seamless and we do not expect any impact to DNS queries made to customer domains hosted by DigitalOcean as a result of this maintenance.

If an unexpected issue arises, resolution of some records in zones hosted with DigitalOcean may experience increased latency or a brief disruption. We will endeavor to keep any such impact to a minimum.

If you have any questions or concerns regarding this maintenance, please reach out to us by opening up a ticket on your account via https://cloudsupport.digitalocean.com/s/.

Oct 30, 05:27 UTC
Resolved - From 04:36 to 04:51 UTC, users may have experienced errors when attempting to create Managed Database clusters.

Our Engineering team has confirmed the full resolution of the issue. Users should now be able to create Managed Database clusters normally.

If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel.

Oct 30, 05:07 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issues impacting the creation of Managed Database Clusters. Users should now be able to create Managed Database clusters without any issues.

We are actively monitoring the situation and will post an update as soon as the issue is fully resolved.

Oct 30, 04:53 UTC
Investigating - As of 04:53 UTC ur Engineering team is investigating an issue with Managed Databases. At this time, users may experience errors while attempting to create new Managed Database instances in all regions.

We apologize for the inconvenience and will provide another update as soon as possible.

Nov 1, 07:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 31, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 29, 12:04 UTC
Scheduled - Start: 2024-10-31 20:00 UTC
End: 2024-11-01 06:00 UTC

During the above window, our Engineering team will be performing maintenance on redundant upstream electrical systems in order to improve reliability in our AMS3 region.

Expected Impact:

We don’t expect to see any downtime as the power to hypervisors is redundant. In a highly unlikely situation, where we lose power to both the supplies, the impacted Droplet(s) may experience downtime for a brief period. We will endeavor to keep this to a minimum for the duration of the change.


If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Oct 29, 07:27 UTC
Resolved - From 01:56 to 06:36 UTC, our Engineering team observed an issue with Container Registry and App Platform builds in the BLR1 region.

During this time, users may have experienced delays while building their Apps and could have potentially experienced timeout errors in builds as a result. Additionally, a subset of customers may have experienced latency while interacting with the Container Registries.

Our Engineering team was able to take action to mitigate the impact and resolve the issue. All services are now functioning as expected. Thank you for your patience, and we apologize for any inconvenience.

If you have any questions or continue to experience issues, please reach out via a Support ticket on your account.

Oct 25, 22:03 UTC
Resolved - Our Engineering team identified an issue with new Droplet creates and rebuilds using Ubuntu 24.10 based Snapshot and Backup Images. From Oct 10 13:33 to Oct 25 19:58 UTC, users may have experienced issues while creating new Droplets using Ubuntu 24.10 based Snapshots and Backup Images in all of our regions.

We have disabled new Droplet creates and rebuilds using Ubuntu 24.10 based Image until new image has been published. Users who are still running Ubuntu 24.10 based Droplets should create offline Snapshots.

We apologize for the inconvenience. If you continue to experience any issues, please open a support ticket from within your account.

Oct 29, 14:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 29, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 23, 19:21 UTC
Scheduled - Start Time: Tuesday, Oct 29, 2024 at 13:00 UTC
End Time: Tuesday, Oct 29, 2024 at 14:00 UTC

During the above window, our Engineering team will perform maintenance on the authoritative DNS infrastructure in order to improve reliability of the service. During this operation, the IPv4 and IPv6 addresses of “ns1.digitalocean.com” will change. Customers do NOT need to take any action in preparation for this update.

Expected Impact:

This update is designed to be seamless and we do not expect any impact to DNS queries made to customer domains hosted by DigitalOcean as a result of this maintenance.

If an unexpected issue arises, resolution of some records in zones hosted with DigitalOcean may experience increased latency or a brief disruption. We will endeavor to keep any such impact to a minimum.

If you have any questions or concerns regarding this maintenance, please reach out to us by opening up a ticket on your account via https://cloudsupport.digitalocean.com/s/.

Oct 23, 22:00 UTC
Resolved - From 20:10 - 21:24 UTC, we experienced an issue affecting the creation of Spaces Buckets across all regions, both through the Cloud Control Panel and the API. During this period, users may also have experienced errors in DOCR registry creations and App Platform application creations and deployments.

Our Engineering team was able to take quick action to mitigate the impact and resolve the issue. All services are now functioning as expected. Thank you for your patience, and we apologize for any inconvenience.

If you continue to experience any issues, please open a Support ticket for further analysis.