Oct 22, 01:01 UTC
Resolved - Our Engineering team identified an issue with NYC1 Snapshot Image Transfers. From Oct 17, 15:09 to Oct 21, 23:08 UTC, users may have experienced issues with transferring images to NYC1 region.

A fix was deployed at Oct 21, 23:08 UTC by our Engineering team and all the pending image transfer events were settled. Users should now be able to transfer Snapshot images to NYC1.

We apologize for the inconvenience. If you continue to experience any issues, please open a support ticket from within your account.

Oct 17, 06:01 UTC
Resolved - From 04:28 - 05:13 UTC, our Engineering team observed an intermittent issue with uploading Custom Images in LON1 region. During this time, users might have experienced an issue with uploading Custom Images and few Snapshot create failures.

Swift action was taken by our Engineering team to restore full functionality, and now everything is operating normally.

We apologize for any inconvenience this may have caused. If you have any questions or continue to experience issues, please reach out via a Support ticket on your account.

Oct 15, 23:25 UTC
Resolved - After investigation, our Engineering team was able to determine that an internal-only issue was impacting MongoDB creation for DigitalOcean employees.

No customer impact occurred during the course of this incident.

We apologize for any confusion. If you are seeing any issues, please out to Support from within your account.

Oct 15, 22:54 UTC
Investigating - Our Engineering team is investigating an issue with MongoDB Managed Databases. At this time, users may experience errors while attempting to create MongoDB clusters in all regions.

We apologize for the inconvenience and will provide another update as soon as possible.

Oct 15, 18:44 UTC
Resolved - Our Engineering team has confirmed resolution of the issue impacting display of Spaces page in Cloud control panel.

From 17:35 UTC to 18:00 UTC, users were experiencing errors when accessing Spaces page in the Cloud Control Panel.

We apologize for the inconvenience. If you have any questions or continue to experience issues, please reach out via a Support ticket on your account.

Oct 15, 18:25 UTC
Monitoring - Our Engineering team has successfully deployed a fix for the display issue with Spaces Object Storage in the Cloud control panel. Some users may have experienced 400 errors or difficulties accessing the page when using Spaces through the Cloud Control Panel.

We are currently monitoring the situation and will post an update as soon as the issue is fully resolved.

Oct 15, 17:56 UTC
Identified - Our Engineering team has identified a display issues with Spaces Object Storage in the Cloud control panel and a fix is currently being deployed. During this time, some users may see 400 errors or be unable to access the page when accessing Spaces through the Cloud Control Panel.

We apologize for the inconvenience and will share an update once the fix has finished deploying.

Oct 15, 17:09 UTC
Completed - The scheduled maintenance has been completed.

Oct 15, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 14, 23:10 UTC
Scheduled - Start Time: October 15 15:00 UTC
End Time: October 15 18:00 UTC

During this time, our Engineering Team will be performing maintenance on an internal service, which necessitates a period of read-only access to that service.

Engineering teams have taken steps to ensure their services do not experience downtime during the read-only period. Due to dependencies on this internal service, there is a possibility that some customer-facing services may experience minor disruptions, particularly while using Marketplace Add Ons or processing App Platform builds (small delays).

Existing infrastructure will continue running without issue and no public or private networking disruption will occur.

If other customer-facing services experience any disruption, we will update this post.

If you have any questions or concerns, please reach out to the Support team from within your account.

Oct 15, 21:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 15, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 13, 20:17 UTC
Scheduled - During the above window, our Engineering team will be performing maintenance on principal infrastructure in order to improve reliability of the services. Please note that existing infrastructure will continue running without issue. This maintenance may impact create, read, update, and delete (CRUD) operations in all regions.

Expected Impact:

During the maintenance window, users may experience increased latency for the following platform operations:

Cloud Control Panel and API operations
Event processing
Droplet creates, resizes, rebuilds, and power events
Managed Kubernetes reconciliation and scaling
Load Balancer operations
Container Registry operations
App Platform operations
Managed Database creation and scaling

We do not expect any impact to customer traffic due to this maintenance. If an unexpected issue arises, we will endeavor to keep any impact to minimum and may revert if required.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket