Jun 7, 19:11 UTC Completed - Our datacenter provider has informed us that they are not able to perform this maintenance during the communicated window and will be rescheduling it for a later date. We apologize for any confusion from the previous update, but this maintenance did not begin and there was no impact to any services. We will notify you via email and a new maintenance post on status.digitalocean.com with the updated date and timings for this maintenance.
If you have any questions or continue to experience issues, please reach out via a Support ticket on your account.
Jun 7, 11:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 02:44 UTC Scheduled - Start: 2024-06-07 11:00 UTC End: 2024-06-07 21:00 UTC
During the above window, our data center team will be performing maintenance on redundant upstream electrical systems in our SFO2 region.
Expected impact:
We don’t expect to see any impact to customer resources as the electrical systems are redundant and our team will isolate one unit at a time during the maintenance. In the highly unlikely event that we lose power to both systems simultaneously, affected Droplets and Droplet-based services would experience downtime for a brief period of time. We will endeavor to keep this to a minimum should that situation arise.
If you have any questions or concerns related to this maintenance, please send us a ticket from your cloud support page https://cloudsupport.digitalocean.com/s/createticket.
Jun 5, 15:30 UTC Resolved - From 12:10 - 12:41 UTC our Engineering team identified and resolved an issue impacting the Cloud Control Panel and API across multiple regions.
During this time, users may have experienced trouble while viewing the IP address on their newly deployed droplets. Our Engineering team was able to take quick action to mitigate the impact and resolve the issue. All services are now functioning as expected.
Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any issues, please open a Support ticket for further analysis.
Un tribunal arbitral acaba de condenar al Grupo Empresas Bern (GEB) a pagar $77.7 millones en concepto de daños, costas e incumplimientos en la construcción del centro comercial Town Center, en Costa del Este.
El mismo tribunal también negó un reclamo presentado por GEB para que sus socios en el centro comercial le traspasaran una finca valorada en $19.5 millones sobre la cual se levanta un hotel que está casi terminado, así como comisiones por venta de locales comerciales, entre otras cosas. En total, GEB reclamaba una cuantía de $61.1 millones, pero no recibirá nada.
De este modo se intenta poner fin a un conflicto que enfrentó a dos poderosos grupos empresariales del país: por un lado GEB, un puñado de empresas manejadas por el ingeniero Hermán Bern y su hijo José Manuel Bern, y por el otro la sociedad Costa del Este Town Center Group, S.A., conformada a su vez por Inversiones Panamá Viejo, S.A. y Townshare, S.A., representadas por Raimundo Casimiro López Arango y Alberto Motta Page, respectivamente.
La decisión está contenida en un laudo de 241 páginas firmado el 24 de mayo pasado por el tribunal arbitral integrado por el exmagistrado de la Sala Tercera de lo Contencioso Administrativo, Adán Arnulfo Arjona (presidente), y los abogados Narciso Arellano Moreno y Jaime Mora, del Centro de Conciliación y Arbitraje de Panamá (CeCAP). Los tres árbitros fueron seleccionados de común acuerdo entre las partes.
Originalmente, los dos grupos eran socios a partes iguales, según consta en un acuerdo de accionistas (SHA, por sus siglas en inglés) pactado el 24 de octubre de 2013, para la construcción de un proyecto inmobiliario comercial sobre tres fincas en Costa del Este, valoradas en $28 millones. Las fincas eran controladas por las familias López y Motta. El aporte de GEB sería de $28 millones, en “especie”.
Posteriormente, Luzeo Corporation, una sociedad representada por Hermán Bern, dio en garantía la mitad de sus acciones en virtud de un préstamo que le otorgó Townshare. Al no cumplir con los términos del referido préstamo, se ejecutó la garantía, de tal modo que como accionistas de Costa del Este Town Center Group quedaron Luzeo, con 25%; Townshare, con otro 25%, e Inversiones Panamá Viejo, con 50%.
Hasta el 3 de julio de 2023, el presidente de Costa del Este Town Center Group fue José Manuel Bern.
El tribunal observó que entre 2013 y 2018, el control administrativo de todo el proyecto estuvo a cargo de los Bern: José Manuel, como presidente de Costa del Este Town Center Grupo, y su padre Hermán, como presidente de Luzeo. Esta situación originó circunstancias que, por cinco años, “no favorecieron el desempeño de actuaciones independientes” entre ambos grupos, según el tribunal arbitral. Como ejemplo está que ni siquiera se conformó un comité ejecutivo, en el que se suponía que debían estar cuatro directivos: dos por parte de GEB y dos por el grupo de Town Center, es decir, los Motta y los López.
Discrepancias
Los desencuentros entre los socios empezaron cinco años después de la firma del SHA, en 2018, por la gestión en la administración, construcción, comercialización y venta del proyecto. La mayoría de estas tareas, hasta entonces, fueron asumidas por GEB y sus empresas afiliadas. Costa del Este Town Center Group alegó que se ejecutaron obras y se adoptaron decisiones sin la aprobación de su junta de accionistas o su junta directiva, como estaba consignado en el acuerdo pactado en octubre de 2013.
Alberto Motta Page y José Manuel Bern.
Ese fue el caso, por ejemplo, de la construcción de un hotel, que GEB hizo sin consultar y que no estaba incluido en el plan maestro aprobado por los accionistas. Tampoco estaba contemplado en el contrato de construcción suscrito con Constructora Tece, S.A. (una subsidiaria de empresas Bern). Posteriormente, Herman Bern reconoció, en un correo electrónico enviado a Stanley Motta en el año 2017, que fue él quien adoptó la decisión de construir el hotel, porque consideraba que era un “asset” del mall, “más que un negocio”.
‘Partes relacionadas’
En el proceso arbitral se acreditó que José Manuel Bern firmó el contrato de construcción con Tece el 2 de diciembre de 2013, aunque entonces no era el representante legal del grupo. Tampoco había sido autorizado por la junta de accionistas ni la junta directiva de Costa del Este Town Center Group. En tanto, en nombre de la constructora firmó Juan Carlos Muñoz, “un empleado del grupo Bern”.
Aunque GEB, en su demanda, afirmó que Constructora Tece fue creada exclusivamente para la ejecución del centro comercial, hay informes periciales aportados por la contraparte que indican que también realizó obras en otras locaciones (como el hotel Playa Bonita), que al 31 de diciembre de 2022 sumaban $17.9 millones.
El proyecto, originalmente presupuestado en $186.1 millones, terminó costando $212.6 millones. Y el área de construcción, que debía ser de 182,744 m2, se elevó a 206,350 m2.
La conciliación fallida
En abril de 2022, las partes se sometieron a un proceso de conciliación, pero, ante la imposibilidad de dirimir sus diferencias, en noviembre de ese mismo año pasaron al siguiente nivel: el arbitraje. GEB demandó a Costa del Este Town Center Group y viceversa.
Luego de escuchar a las partes, testigos, abogados y peritos, los árbitros Arjona, Arellano y Mora rechazaron todas las pretensiones de GEB y, en cambio, le condenó a pagar $77.7 millones por el incumplimiento de sus deberes societarios, conforme fue pactado en el acuerdo de accionistas de octubre de 2013, así como de sus obligaciones como administrador del proyecto, daños causados por la construcción y negligencia en la comercialización de los locales del centro comercial. De esa cantidad, $7.5 millones corresponde a costa y gastos.
“El tribunal arbitral ha podido constatar el cúmulo de incumplimientos en que incurrió Grupo de Empresas Bern en cuanto a sus obligaciones como administrador del proyecto, inobservancia inexcusables del SHA, falta de obtención de autorizaciones de la junta directiva de Town Center para la contratación de servicios, entre otras”, señala el laudo.
En cuanto al hotel, el tribunal declaró que el terreno y las mejoras pertenecen “en su totalidad” a Grupo Town Center, “y que Grupo Empresas Bern no tiene derechos sobre ello”.
El laudo arbitral se fundamenta en la Constitución, los códigos de Comercio y Civil de Panamá, la Ley 131 de 2013 (que regula el arbitraje comercial) y el reglamento de arbitraje del CeCAP.
Jun 3, 15:29 UTC Resolved - Our engineering team has resolved the issues with increased latency in the time for updating DNS records. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 3, 12:27 UTC Monitoring - Our engineering team has identified the cause and implemented a fix to resolve the issue with increased latency in the time for updating DNS records and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jun 3, 11:30 UTC Investigating - Our Engineering team is investigating an issue with intermittent failures and increased latency in DNS resolution across multiple regions.
During this time, users may experience issues with DNS resolution, or see errors returned when querying DNS records which are hosted on the DigitalOcean nameservers. Users may also experience DNS resolution issues while reaching out to their Managed Kubernetes Clusters.
We apologize for the inconvenience and will share an update once we have more information.
May 30, 22:07 UTC Resolved - Our Engineering team has confirmed that this incident has been fully resolved.
Thank you for your patience. If you continue to experience any problems, please open a ticket with our support team for further review.
May 30, 20:51 UTC Monitoring - Our Engineering team has implemented a fix to resolve the issue with event processing on the two nodes in TOR1. At this time, users should no longer face issues with powering on, powering off, and power cycling Droplets.
We are monitoring the situation closely and will post an update as soon as we confirm the issue is fully resolved.
May 30, 20:16 UTC Identified - After further investigation, our Engineering team has determined the scope of this issue to be limited to two physical nodes in our TOR1 datacenter. Power event errors seen in NYC3 are not related to this incident and are a result of a single hypervisor issue, which is being remediated separately.
The root cause for event issues in TOR1 has been identified and a fix is underway. We will update the title of this incident shortly to accurately reflect the scope and will post an update as soon as the fix has rolled out or there is additional information to share.
May 30, 19:42 UTC Investigating - Our Engineering team is investigating an uptick in reports of issues with Power on, Power off, and Power cycle events in our TOR1 and NYC3 regions. During this period, customers might experience errors and/or delays in powering on, powering off, or rebooting Droplets.
We will post an update as soon as additional information is available.
May 29, 11:47 UTC Resolved - Our Engineering team has confirmed that the issue with accessing Kubernetes and App Platform for new users has been completely resolved. New users should now be able to access all aspects in the Cloud Control Panel.
If you continue to experience problems, please open a ticket with our support team.
Thank you for your patience and we apologize for any inconvenience.
May 29, 10:47 UTC Monitoring - Our Engineering team has identified the root cause and deployed a fix for the issue impacting access to Kubernetes and App platform pages for new users. New users should now be able to access Kubernetes and App platform in our Cloud Control Panel successfully.
We will continue to monitor this at our end and will share an update once the problem is resolved completely.
May 29, 07:19 UTC Investigating - Our Engineering team is investigating an issue where newly signed up users are unable to access Kubernetes and App platform pages in our Cloud Control Panel. Beginning at 07:00 UTC on May 29th, new users may see "Oops, you do not have access to view this resource or page" in our Cloud Control Panel.
We apologize for the inconvenience and will share an update once we have more information.
May 24, 00:41 UTC Resolved - Our engineering team has resolved the issue issue with creating new Uptime checks in the Monitoring section of the Cloud Control Panel.
Thank you for your patience. If you continue to experience any problems, please open a support ticket from within your account.
May 24, 00:07 UTC Monitoring - Our Engineering team has implemented a fix regarding the issue with creating new Uptime checks in the Monitoring section of the Cloud Control Panel. We are monitoring the situation to ensure there is no recurrence.
We will post another update once we confirm the issue is fully resolved.
May 23, 23:26 UTC Investigating - Our Engineering team is investigating an issue with creating new Uptime checks in the Monitoring section of the Cloud Control Panel. From 15:00 UTC on the 21st, customers may experience errors while creating new Uptime checks on the Monitoring page.
We apologize for the inconvenience and will share an update once we have more information.
May 29, 14:00 UTC Completed - The scheduled maintenance has been completed.
May 29, 10:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 17:13 UTC Scheduled - Start: 2024-05-29 10:00 UTC End: 2024-05-29 14:00 UTC
During the above window, we will be performing maintenance on core switches in our NYC3 datacenter as part of network upgrades.
Expected Impact:
Inbound and outbound traffic for Droplet-based services in NYC3 may experience a few brief interruptions as traffic is isolated from core switches being upgraded. This impact would be for a duration of 5 to 10 seconds and could occur a few times within the maintenance window. Our team will make every effort to seamlessly drain traffic in order to limit customer impact.
If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket
May 21, 09:47 UTC Resolved - As of 09:05 UTC, our Engineering team has confirmed the full resolution of this issue. All users should be able to deploy Serverless Functions from the App UI without any issues.
If you continue to experience problems, please open a ticket with our support team. Thank you for being so patient and we apologize for any inconvenience.
May 21, 09:18 UTC Update - We are still monitoring the issue impacting Serverless Functions. From the App UI, Serverless Functions should be deployable by all users.
Apologies for the inconvenience caused. We will post an update as soon as the issue is fully resolved.
May 21, 09:12 UTC Monitoring - Our Engineering team has deployed a fix to resolve an issue with Serverless Functions. All users should be able to deploy Serverless Functions from the App UI.
We are monitoring the situation closely and will share an update once the issue is resolved completely.
May 21, 08:26 UTC Investigating - As of 06:38 UTC, our Engineering team is investigating an issue with Serverless Functions.
Users may see errors when attempting to deploy Serverless Functions from the App UI.
We apologize for the inconvenience and will share an update once we have more information.
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