Sharing our documented experience after 2 years on Ultahost VDS/VPS to warn other sysadmins and e-commerce operators.

Stack Conflicts: Their managed/unmanaged setups came with Apache and LiteSpeed running simultaneously, causing port bindings/routing issues and internal server crashes every 48 hours.

Backdoor Loop: During a malware incident, Tier 1/2 support repeatedly overwrote the clean directory with infected full backups without isolating the entry point. Result: continuous backdoor execution via cron tasks and Google Search Console ownership verification exploits by attackers (limpekpatenn).

Broken Permissions & Missing Media: Support execution resulted in wiped wp-content/uploads visibility and incorrect permission states (chmod locks), throwing 403 errors across public assets.

Billing Dispute: Refused direct card refund upon cancellation after severe service outage, offering only internal credit balance for a service being decommissioned.

If you run WooCommerce or any critical web app, steer clear.