For those using HoneyBook, Dubsado, 17hats or another CRM for an event-based business:

What does it handle really well for you?

More importantly, what do you still end up using Instagram DMs, WhatsApp, spreadsheets, Notes, Google Calendar or other apps for?

Is there anything you wish your CRM handled that would actually make a noticeable difference in your day-to-day business?

And if you’re happy with your current setup, I’d love to hear that too.