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I’ve been thinking about this lately because a lot of CRM discussions focus on choosing the right platform, features, integrations, and pricing.

But I’m curious about the problems that happen after the CRM is already set up.

Things like:

- Duplicate contacts entering the system

- Leads coming in with missing information

- Bad or outdated contact details

- Leads sitting unassigned

- Sales reps manually checking and cleaning records

- Information getting lost between forms, email, CRM, and other tools

- Having to manually decide where each new lead should go

Which of these causes the most headaches for you?

And if you could completely eliminate one repetitive CRM task tomorrow, what would you choose?