Client is a second hand high priced item dealer who is managing everything in excel spreadsheets currently

- Wants to ingest leads from IG/FB/Whatsapp and ideally be able to respond to messages via the CRM admin.

- Sells used/new items and wants inventory management too.

Am I right that inventory management isn't a typical feature of modern CRMs? They al seem focused on workflows with heavy AI features.

Client is a second hand high priced item dealer who is managing everything in excel spreadsheets currently

- Wants to ingest leads from IG/FB/Whatsapp and ideally be able to respond to messages via the CRM admin.

- Sells used/new items and wants inventory management too.

Am I right that inventory management isn't a typical feature of modern CRMs? They al seem focused on workflows with heavy AI features.