HELP what do I do
Hi, I made a website for a client about a year and a half ago. We moved their old hosting to a new host, but kept their email/domain with the old host. Today I was checking something on their old host/domain registrar and saw that hosting was still being charged to their account.
When we switched over the hosting, I think the responsibility to cancel their old hosting plan got mixed up and I assumed they were going to do so.
So now they maintained their old hosting plan while also paying for a new one for their new website.
What should I tell them and how do i fix this?
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