Jul 5, 00:53 UTC
Resolved - Our Engineering team has confirmed that the issue with the Deepseek V4 Pro model in Serverless Inference and Agent Platform has been fully resolved. The model is now operational, and users should be able to use it without experiencing any errors.

If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused and appreciate your patience.

Jul 4, 23:18 UTC
Monitoring - Our Engineering team has implemented a fix for the issue with the Deepseek V4 Pro model in Serverless Inference and Agent Platform. The model should now be operational, and users should no longer receive error 429 messages when attempting to use it. We are currently monitoring the situation to ensure the fix is successful and the model is functioning as expected. We will post an update if any further issues arise. If you continue to experience problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.

Jul 4, 22:13 UTC
Investigating - Our Engineering team is investigating reports of an incident affecting the Deepseek V4 Pro model in Serverless Inference and Agent Platform. Users may experience errors when attempting to use this model, specifically receiving error 429 messages. We apologize for the inconvenience and are working to resolve the issue as soon as possible. We will provide an update once we have more information.

Jul 4, 15:10 UTC
Resolved - Our Engineering team has confirmed that the issue impacting Droplets in the NYC3 region has been fully resolved. Users can now perform actions on their Droplets or create new Droplets in this region without any issues.

We appreciate your patience while we worked to resolve this issue. If you continue to experience any problems, please open a support ticket from your account so our team can investigate further.

Jul 4, 14:42 UTC
Monitoring - Our Engineering team has implemented a fix to address the issue affecting Droplets in the NYC3 region. The issue, which began at 12:38 UTC, caused disruptions to customers attempting to perform actions on their Droplets in the NYC3 region.

During this time, customers may also have experienced errors when trying to create Droplets in this region.

We are actively monitoring the situation to ensure the fix remains effective and will provide another update once the issue has been fully resolved.

Jul 7, 15:30 UTC
Completed - The scheduled maintenance has been completed.

Jul 7, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 4, 09:05 UTC
Scheduled - Start: 2026-07-07 10:30 UTC
End: 2026-07-07 15:30 UTC

During the above maintenance window, our Networking Engineering team will be making changes to the core networking infrastructure on Baremetal GPU to enhance performance and scalability in the NYC2 region.

Expected impact:

We do not expect any customer impact during this maintenance. However, if any unexpected issues arise, our team will continuously monitor the situation and take appropriate corrective actions, including rolling back the change if necessary to restore service stability. We will make every effort to minimize any impact.

If you have any questions related to the maintenance, please don’t hesitate to reach out to us through https://cloudsupport.digitalocean.com/s/createticket