Dec 11, 00:00 UTC
Resolved - From 18:57 UTC to 22:05 UTC, customers may have experienced issues accessing the Recovery Console due to a service interruption. During this time, Droplet functionality remained unaffected, and customers were still able to use the Recovery ISO option via SSH.

Our Engineering team has confirmed that the issue is now fully resolved, and Recovery Console access has been fully restored and is operating normally.

If you continue to experience any difficulties, please open a ticket with our Support team. We apologize for the inconvenience caused.

Dec 10, 22:43 UTC
Monitoring - Our Engineering team has deployed a fix to resolve the issue causing the Recovery Console to be unavailable.

We are currently monitoring the situation to ensure access is fully restored and stable. Please note that Droplet functionality was not impacted by this issue.

We will post another update once we confirm the issue is fully resolved.

Dec 10, 20:33 UTC
Investigating - Our Engineering team is actively investigating an issue causing the Recovery Console to be unavailable.

Droplet functionality is not impacted. If customers need recovery iso, they can still select the "Boot from Recovery ISO" option in the recovery tab as seen in the guide here https://docs.digitalocean.com/products/droplets/how-to/recovery/recovery-iso/ but will need to use SSH to access their droplets.

We apologize for the inconvenience and will share an update once we have more information.

Dec 10, 19:08 UTC
Resolved - As of 18:15 UTC, our Engineering team has confirmed the issue impacting accessibility of App Platform static websites has been resolved. Service has been restored and are now functioning normally.

We appreciate your patience and regret the inconvenience caused. If you continue to experience any issues, feel free to open a Support ticket for further investigation.

Dec 10, 18:41 UTC
Monitoring - Our Engineering team has implemented a fix impacting the availability of App Platform static websites. Users should now experience improved performance when accessing the sites.

We are actively monitoring the situation and will provide an update once we can confirm the issue has been fully resolved.

Dec 10, 18:08 UTC
Investigating - Our Engineering team is currently investigating an issue impacting App Platform static websites. During this period, users may notice 404 Not Found errors while accessing the sites.

Our team is actively working on identifying the root cause and implementing the fix.

We apologize for the inconvenience and will share an update once we have more information.