Dec 3, 15:45 UTC
Resolved - Our Engineering team has fully implemented and confirmed the effectiveness of the fix for the increased guardrail latency. System performance has returned to normal, and all affected services are operating as expected.
We have observed stable metrics during extended monitoring and have not detected any further latency or interruptions.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Dec 2, 23:21 UTC
Monitoring - Our Engineering team has implemented a fix that has significantly reduced the impact of the issue, largely mitigating the outage. Although the situation has improved, some users may still experience intermittent latency issues. We are closely monitoring the results and will continue to work towards full resolution. We will provide another update once we have confirmed the issue is fully resolved.

Dec 2, 21:47 UTC
Investigating - Our Engineering team is currently investigating increased guardrail latency, which may cause long response times for agents with attached guardrails. We apologize for the inconvenience and will share an update once we have more information. Thank you for your patience and understanding as we work to resolve this issue.

Dec 2, 20:55 UTC
Identified - As of 20:07 UTC on December 2, 2025, our Engineering team has detected increased guardrail latency which may produce long response times for agents with attached guardrails. Engineering is working on a fix. We apologize for the inconvenience and will share an update once we have more information. Thank you for your patience and understanding as we work to resolve this issue.

Dec 4, 19:34 UTC
Completed - The scheduled maintenance has been completed.

Dec 4, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 2, 15:38 UTC
Scheduled - Start: 2025-12-04 16:00 UTC
End: 2025-12-04 22:00 UTC


During the above window, our Engineering team will be performing maintenance on core control plane infrastructure in AMS3. Please note that the existing infrastructure will continue running without issue.

We do not anticipate any impact; however, there is a small possibility that control panel functionality specifically CRUD (Create, Read, Update, Delete) operations may be affected during the maintenance window. All running workloads are expected to continue operating normally without interruption.

Our team will be actively monitoring the environment throughout the maintenance, and any unexpected events will be promptly communicated through our status page.

If you have any questions or concerns regarding this maintenance, please feel free to open a support ticket from within your account. We’re here to help.

Thank you,

Team DigitalOcean

Dec 4, 16:04 UTC
Completed - The scheduled maintenance has been completed.

Dec 4, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 2, 08:52 UTC
Scheduled - Start: 2025-12-04 09:00 UTC
End: 2025-12-04 15:00 UTC


During the above window, our Engineering team will be performing maintenance on core control plane infrastructure in NYC1. Please note that the existing infrastructure will continue running without issue.

Expected Impact:

We do not anticipate any impact; however, there is a small possibility that control panel functionality specifically CRUD (Create, Read, Update, Delete) operations may be affected during the maintenance window. All running workloads are expected to continue operating normally without interruption.

Our team will be actively monitoring the environment throughout the maintenance, and any unexpected events will be promptly communicated through our status page.

If you have any questions or concerns regarding this maintenance, please feel free to open a support ticket from https://cloudsupport.digitalocean.com/s/createticket. We’re here to help.

Thank you,

Team DigitalOcean