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Received — 30 June 2025 DigitalOcean Status - Incident History

MongoDB Cluster Creation

Jul 1, 03:01 UTC
Resolved - Our Engineering team has confirmed full resolution of the issue with creation events for MongoDB clusters in all of our regions.

We apologize for any inconvenience throughout this process. If you continue to experience problems, please open a ticket with our support team.

Jul 1, 02:32 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue that was preventing users from creating MongoDB clusters in all of our regions and is currently monitoring the situation.

During this time, users should no longer experience issues with creating MongoDB clusters and all the stalled creation events should provision completely.

We will post an update as soon as the issue is fully resolved.

Jul 1, 01:59 UTC
Investigating - Our Engineering team is investigating an issue with creation events for MongoDB clusters in all of our regions.

During this time, users may face issues while creating MongoDB clusters.

We apologize for the inconvenience and will share an update once we have more information.

Managed Databases Creation

Jun 30, 21:30 UTC
Resolved - Our Engineering team confirms the full resolution of creation issue with Managed Databases through Cloud Panel and API.

At this time, all users should be able to create Managed Database clusters normally.

We apologize for the inconvenience. If you continue to experience any issues, please open a support ticket from within your account.

Jun 30, 19:10 UTC
Monitoring - Our Engineering team has implemented a fix for the issue affecting the creation of Managed Databases via both the Cloud Panel and API and functionality has been restored.

We are currently monitoring the systems to ensure stability and will provide a final update once we confirm full resolution.

Jun 30, 18:23 UTC
Identified - Our Engineering team has identified an issue that is impacting the creation of Managed Databases through the DigitalOcean Cloud Panel and API. During this time a subset of users may experience errors or delays when attempting to provision new database clusters.

We are actively working on a solution in order to restore the service. Existing database clusters remain operational and are not affected by this issue.

We will provide updates as more information becomes available.

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