Feb 5, 04:21 UTC
Resolved - Our Engineering team identified an issue affecting Reserved IP assignments across all regions. From 00:26 to 03:26 UTC, users may have experienced issues with assigning Reserved IPs to Droplets.

A fix has been implemented and as of 03:26 UTC, all Reserved IP assignments have been successful. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Feb 5, 03:26 UTC
Resolved - Our Engineering Team has confirmed that the issue affecting GenAI agents in the Cloud has been fully resolved. Users should no longer see the "Failed to Update" banner and all functionality remains unaffected.

If you continue to experience any problems, please reach out to our support team by opening a ticket from within your Cloud Control Panel.

Feb 5, 02:09 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issues impacting GenAI agents in the Cloud. The banner should no longer appear, and functionality remains unaffected.

We are actively monitoring the situation and will post an update as soon as the issue is fully resolved.

Feb 4, 20:41 UTC
Identified - Our Engineering Team has identified an issue with GenAI agents where some customers may see a "Failed to Update" banner in the Cloud. Despite this message, customers can still update their images and use them as normal.

We apologize for the inconvenience and will provide another update as soon as possible.