Sep 10, 21:06 UTC
Resolved - From 18:23 to 19:21 UTC, users were unable to complete registration of new cloud.digitalocean.com accounts, due to an upstream outage.

This issue is now fully resolved and users should be able to sign up normally.

We apologize for the inconvenience and invite users to retry any failed attempts. If you continue to experience issues or have any questions, please reach out to Support from within your account.

Sep 10, 20:48 UTC
Monitoring - Our Engineering team has confirmed there was an upstream outage that affected a component of the sign up flow for cloud.digitalocean.com accounts. The outage has been resolved by the provider.

We are monitoring the situation and will post an update shortly.

Sep 10, 19:50 UTC
Identified - Our Engineering team has identified the issue impacting new account sign-ups. Users should no longer encounter errors and should be able to sign up again.

Our Engineering team continues to monitor the situation and we will post an update as soon as additional information is available.

Sep 10, 19:18 UTC
Investigating - Our Engineering team is investigating an issue with users attempting to sign up for new cloud.digitalocean.com accounts. At this time, users attempting to sign up are unable to complete registration.

Existing users are unaffected and should be able to sign in normally.

We apologize for the inconvenience and will share an update once we have more information.

Sep 10, 21:04 UTC
Completed - Our Engineering team has successfully completed this maintenance.

Thank you for your patience throughout the extended window. If you have any questions or concerns, please feel free to reach out to Support from within your account.

Sep 10, 17:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 10, 17:54 UTC
Scheduled - Our Engineering team has run into some operations taking longer than expected for the previous maintenance window here: https://status.digitalocean.com/incidents/vmtp7c19bq2l.

No user impact has occurred as a result of those operations and we do not expect any customer impact, but there is a possibility impact could occur.

Users could experience issues interacting with the control plane for services, via both the Cloud Control Panel and API. This would include operations such as creates, deletes, updates, Snapshots, etc.

Existing services will continue to run normally.

We will update this page if impact occurs.