Aug 29, 21:35 UTC
Completed - This maintenance window is now over and users should not experience any further interruptions with management operations.

An additional maintenance window will be scheduled for Tuesday, September 3, to fully complete this maintenance work. Further details will be available on our status page soon.

Thank you for your patience. If you have any questions or concerns about this or the upcoming maintenance, please reach out to Support from within your account.

Aug 29, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 29, 04:34 UTC
Scheduled - Start: 2024-08-29 14:00 UTC
End: 2024-08-29 22:00 UTC

During the above window, our Engineering team will be performing an emergency maintenance activity on core infrastructure in our production environment. This maintenance is essential to resolve the root cause of an issue discovered in a previous incident, details of which can be found here: https://status.digitalocean.com/incidents/jmj2wx0y78q3.

Expected Impact:

During the maintenance window, users may experience issues with management operations for services including but not limited to, Droplets, Managed Kubernetes, Load Balancers and Managed Databases. Connectivity to existing services should not be impacted. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Thank you,
Team DigitalOcean

Aug 28, 23:45 UTC
Resolved - Our Engineering team has identified the root cause of the issue with creating and resizing Droplets and Droplet-based resources in our SGP1 and SYD1 regions.

No further user impact has occurred since our last update.

In order to fully remediate this issue, our Engineering team has scheduled emergency maintenance, which will take place from 14:00 - 22:00 UTC on August 29th.

Please visit the below maintenance link to know more :
link:https://status.digitalocean.com/incidents/np0zw6m04jm1

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Aug 28, 16:05 UTC
Update - Our Engineering team has now put mitigations in place for failing create and resize operations in SYD1 and SGP1 and we are seeing creates and resizes of Droplets and Droplet-based products succeeding.

Our Engineering team continues to investigate the root cause of the issue and work on a full fix, and users may still experience errors until a full fix is in place. We will post a further update when more information is available.

Aug 28, 15:21 UTC
Update - We are continuing to investigate this issue.

Aug 28, 15:17 UTC
Update - We are continuing to investigate this issue.

Aug 28, 15:06 UTC
Investigating - Our Engineering team is currently investigating an issue impacting operations in our SGP1 and SYD1 regions.

During this time, users may experience errors when trying to create new Droplets and Droplet-based resources, or when resizing their existing resources via our Cloud Control Panel and API.

We apologize for any inconvenience, and we'll share more information as soon as it's available.