Jul 3, 19:30 UTC
Completed - The scheduled maintenance has been completed.

Jul 3, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 2, 23:15 UTC
Scheduled - Start Time: July 03 2024 18:30 UTC
End Time: July 03 2024 19:30 UTC

During this time, our Marketplace Engineering team will be performing maintenance on our Managed Kubernetes 1-click application service.

Expected Impact:

During this maintenance, customers will be unable to view existing Kubernetes 1-click installations via the Cloud control panel or install Kubernetes 1-click applications from the Marketplace onto new or existing clusters.

If you have any questions related to this event, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Thank you,
Team DigitalOcean

Jul 2, 21:09 UTC
Resolved - Our Engineering team identified and resolved an issue impacting multiple services, in multiple regions.

From 19:53 - 20:22 UTC, users may have experienced errors with the following operations, for all regions:
Droplet creates with a root password
Droplet root password resets
Droplet Snapshots
MongoDB cluster creates
Let’sEncrypt certificate creation (for Load Balancers and Spaces)
LoadBalancer creation with certificates
Spaces bucket and key creations
Fetching CSV invoices
Bulk actions in the Spaces UI

Additionally, users could have seen latency while creating and updating Apps.

Our Engineering team quickly identified the root cause of the incident to be an incorrect firewall policy applied to core infrastructure and rolled back the change.

We apologize for the disruption. If you continue to experience any issues, please open a Support ticket from within your account.