Hi everyone,

I’m troubleshooting an issue on a WordPress website where the EA Duplicator option suddenly disappeared from the Pages section.

Here’s what I found:

• WordPress: 6.7.7
• PHP: 8.3
• Elementor: 3.29.1
• Essential Addons for Elementor: 6.2.3
• Theme: Hub

Previously, Essential Addons was active and the EA Duplicator option was available when managing Pages.

Now, Essential Addons appears as inactive. When I click Activate, WordPress immediately shows:

The website then displays a white screen.

To recover the website, I renamed the plugin folder:

essential-addons-for-elementor-lite

to:

essential-addons-for-elementor-lite-disabled

After doing this, the website became accessible again.

WordPress then shows:

I also checked the Apache error log, but it only showed AH01797 and AH01276 access/directory errors, not the PHP fatal error from the EA activation.

My questions:

1. Could Essential Addons 6.2.3 have a compatibility issue with PHP 8.3 / Elementor 3.29.1?
2. What is the best way to get the actual PHP fatal error causing the activation failure?
3. Would updating Essential Addons to a newer version be the recommended fix?
4. Is there anything I should check before updating it on a live production website?

I currently have Essential Addons disabled and the website is working. I don't want to activate it again until I understand the cause.

Any advice would be appreciated.